Horrible communication I've been calling at least five times a day for two weeks now, and still…read morehave not gotten an answer

I have to say these are the nicest bankers I have met . Not only so professional but very kind …read more Really helped me out 2 times now and I have only been to this location 2 times. I don't have a chase account but because of them I really am thinking on switching from TD to Chase

I had the most surprisingly pleasant experience last week. Megilina greeted me with a beautiful…read moresmile when I walked in and introduced me to Sandy L. who took great care of me at the Hobe Sound branch. Sandy was very kind, pleasant and attentive to all my financial needs. Thank you ladies

THIS IS NOT DIRECTED AT LOCAL BRANCH; THEY ARE GREAT…read more THIS IS INTENDED FOR WELLS FARGO BANKING CORPORATION DO NOT OPEN ACCOUNTS WITH WELLS FARGO, THEY ARE DISHONEST, LACK INTEGRITY AND ACCOUNTABILITY. They open fictitious customer accounts to help their bottom line. I have been with wells fargo for ten years with over five different accounts. Recently i opened a fraud claim for debit card i never use and never have been in possession with on person EVER. This card was always kept in my checkbook THAT I NEVER USE OR LOOK AT, that 1) could have been taking by many people who were friends with my kids from miami to north florida and others states. I reported that i never used card and anyone could of also 2) got information from gas pumps ect 3) when i reported claim online with fraud department 6 transactions for gas stations showed pending that were not me and while on phone another 6 transactions at gas pumps showed up. I went through bank statements as advised by fraud department and noticed many charges that amounted to $577.04 that I did not make period. after an unacceptable amount of time passed i called today 2/10/17 and sr resolution specialist said he declined my claim and accused me of being dishonest and lying. I told him who is being dishonest a bank that opens fraudulent accounts perhaps. bottom line i never used this card and as such they should have reimbursed me for all charges with their Zero responsibility for fraud for their customers which they with all certainty claimed that fraud could not have occurred. Really we are closing all accounts over this idiot and when expressed to him and her they ok thats your right OMG thats ridiculous. Maybe the CEO and Banking Commission needs to know this too and open a class action lawsuit against wells fargo for breach of contract and misrepresentation of the protection of their customers in fraud cases. I will be filing complaint with banking commission and looking at legal options as this small micro issues has now become a global macros issue. Think about it if there were thousand of fraudulent charges would they protect you. NO my guess is they wouldn't based of my experience and others. the fraud department automatically assigns suspension, guilt and dishonesty to card member and takes no responsibility to protect their customers but says they don't care if you go somewhere else. THAT BEING SAID EVERYONE GO SOMEWHERE ELSE TO BANK joseph luksich 772-214-2169 you may contact me and put together a class action law suit and add to banking commission complaint

I'm stunned! I came in yesterday to conduct personal business. I'll start by saying that the…read moreteller, Brooke, saved the day, as she's apparently the only professional in the building. When I walked in, two gents, both bank employees,one in a suit and one who slept in his car were standing at the podium. Both greeted me but went directly back to their conversation. I stood there for a few minutes as I had questions about the banks process. After zero response, I went to stand in the line. While standing in the line, the "suit" greeted other folks at the door and walked them into the bank to answer their questions. The suit even came over to the teller line and spoke to the folks behind me. I made eye contact with the guy who still never said a word. When I finished my business, as I departed, the bozo at the door asked if I was "all set". That's when I pointed to him and sarcastically thanked him for all of his help. "You're wel.......ohhhhhh" Brooke should be running this branch, certainly not the "suit" (assuming he's the branch manager) and certainly not the bozo that was tailing him.

Bank Of America at Cove Center has few employees. There is usually only one teller who has to…read moreservice customers inside the bank as well as drive ups. I understand that at times the drive up window is closed when it should be open so the teller can take care of customers in the bank. My sister opened an account. Found out temporary checks are no longer provided. The employees we worked with were competent and pleasant.

Had questions about account activity, in 2020, was greeted and provided, outstanding, service by…read moreAsssociate Personal Banker, Alexa Clopton. I received service that was fast, and insightful, and I left with all my aquestions answered. Give her a raise!!

The worst. Not only the Branch but Wells Fargo as a whole…read more Closed a checking account and requested a certified check for the balance. 6 weeks later the check never came. They said I would have to wait 90 days for another check to be issued and only after I filed an a notorized ffidavit. After days and hours on the phone and in the branch I did that, but if I wanted my money sooner I could post a bond and receive the money sooner, but it would cost me 2% of the money owed me. At this point I just wanted to be rid of them and agreed. I went to the branch and was told that the only one who could do that was the branch manager and he was not in due to a broken leg! I was told it could be done easily at another branch. Making a long story short- I went to another branch and was helped by a very nice lady who took on the problem; however I wound up spending 2 hours at that branch before finally being paid out with a certified check less the 2% which I then had to cash with a different teller from the same bank. These people are crazy/ nuts. I couldn't make this horror story up. Don't do business with Wells Fargo!