If you want to waste your time and be disappointed ... use this company!
If professional behavior and performance is important to you ... avoid this company!
I emailed the company regarding an estimate. Got back an email saying they would be out to see me in two days between 9 - 10 am. At 11:15 no show and no call! I had to call them and got a text msg at 11:45 am saying they had a small incident a few minutes ago and were not coming. Of course they are already late and only contacting me because I called them. This is where I slap myself and say, should have dropped them right there!!
So they come the next day about 1 hour late, look at the job and hand me a nice binder with the proposed price. No business card just a flyer with the father's information on it. They can do the work today right away!! I say no, I will call you ... which I do three hours later. I tell them I would like them to do the job, when are you available? They say we can be there tomorrow around 1 pm.
At 2:17 pm I text and ask are we still on for today? 30 minutes later ... "Yes the installer should have been there ... i will call him. Ok!
At 4:15 pm I text him, "was I supposed to call the installer?" No response!
At 4:45 pm I call ... goes to VM! Totally shocked they did not want to talk to me.
I mean how rude of me to call and text asking for an explanation. What kind of a jerk must I be? I mean really! The nerve of some people. All I did was hire a company to do a job (that they claim they do) and then sit at home for 4 hours waiting. I mean really who do I think I am to expect this company to communicate with a customer, and show up when they say they will or at least call to say you are running late.
This company should be avoided. They are totally unprofessional in my opinion. I would also not put much faith in any warranty! A company that acts this bad won't be around very long. read more