We looked several places for a new mattress. Travis at Staunton Matress Warehouse was very helpful…read more He knew what we wanted but did not have this particular mattress in the showroom. He suggested going to Waynesboro store to lay on the mattress before making a final decision. Christy was very helpful and suggested we complete the sale in Staunton where we started. The mattress arrived today and I highly praise the young men that made the delivery on time. They were polite, friendly and respectful to us and very careful with our home. They moved one king and boxes and brought in the new king set and were in and out in 15 minutes.

My partner and I went into Mattress Warehouse, unsure of exactly what we were looking for. The…read moresalesman Travis helped us navigate our experience with consideration to our wants and needs extremely well. We were able to make a very happy purchase with him that day. Excellent place and we'd recommend to anyone searching for quality mattresses at cheap prices and great salesman.

Jonathan was our salesmen, welcomed us as soon as we walked in the door and helped us find the…read moreperfect mattress. He showed us everything in our price range and answered any questions we had! I highly recommend Jonathan at Sleep Outfitters!

Bret was awesome! He helped out with a last minute need! Totally recommend! Thank you!read more

Aaron was fantastic and very professional. He worked hard to get us exactly what we wanted! I…read morehighly recommend this store if you're looking for fair priced quality mattresses. We check around all the surrounding stores and this was the best!

Ron F. We were…read moremattress shopping, at Mattress Warehouse Andrew worked with us to select the best mattress for our needs. He showed us many and we finally selected the Stearns and Foster mattress. After delivery we noticed a tear on the mattress, called Andrew and he worked and we received a replacement in a very timely manor. We are very satisfied with our selection. Andrew was a good salesperson to work with.

They have a huge selection of furniture definitely one of the better ones around. They have also…read morebeen around for a long time and conveniently located right downtown.

I would steer very wide and clear of this once great and friendly furniture store. They used to be…read morea wholesome and friendly family owned institution in this small-town. Now not so much. I have never felt so insulted not only as a long time customer with well over $20,000 in lifetime purchases but also as someone who would have considered the owners friends. I will not give account specifics to my issues with this business but I will advise you if you decide to purchase from this business to do the following. -Keep every receipt be it a purchase receipt or a payment receipt. - Go over the math on the receipts and don't just take what's written for granted. Match them up with precious receipts and purchase amounts. Sometimes it just doesnt match up. -Deal only with debit or credit cards. Do not hand anyone any cash, ever. If you do have to use cash, absolutely do not give it to anyone but the owners and do absolutely get a receipt with which you double check the amounts and all pertinant information on. -Wouldnt be a bad idea to keep notes of anything that is said during your interactions or even click the record button on the audio recorder on your cell phone. Legally fine to do so with the laws in the area this business operates. Seems like one thing that's said one day can be quickly forgotten the next and then turned on you like your memory is poor or your just a liar, and a person can get right nasty sometimes. Took my 20+ year opinion of someone who I found to be a pillar of the community and flushed it. -Remember also that the smile and the friendly chat even over a 20 year time frame can turn into a person being talked to like they are a lowdown dirty lowlife in the blink of an eye. Turns out Them there pearly whites and giant grin are those of a salesman, not someone who truly cares or will own up to their own mistakes after their dollar is made. Its a darn shame to not be able to admit your own faults, faulty processes, shoddy bookkeeping, and lack of character when it comes to treating a man who prides himself on his own word as a liar. Remind me again who owns what until it's paid off and by God I'll come and get er now ill come and get er. Even if im not sure how much you owe and what I've told you one day to the next. What a shame.

Nino was such an amazing help today. He gave us delivery and 5 year financing with no interest on a…read moreliving room set that was on clearance already. He made sure we knew all the options and it really felt like a family owned store. Highly recommend!!

From the owner: Star Furniture - Check out our new website - Buy when you want to buy Online at StarFurnitureWV.comread more

With a couple of rental homes at Massanutten and a kid a JMU, this is my go to place for…read moremattresses. Can't beat their prices. If they don't have your desired mattress in stock they can get it in a day or two. They will deliver but I have always just picked up, so I don't know what they charge. The queen mattress and foundation I bought yesterday was probably 40% less than other discount places that sell mattresses (including the membership clubs).

Excellent experience! We needed a mattress for our Duke (JMU) and we found it at Mattress Outlet…read moreon University Blvd. The entire transaction took less than 30 minutes. Keith was our sales man. He was knowledgable on the products and easy to talk to. There was no high pressure sales pitch. We felt respected! Highly recommend this store!

We were looking for a mattress for our college kiddo. We checked Sam's Club, but the reviews on the…read moremattresses they had weren't fantastic. I had heard of The Mattress Guy so we ran over there. You can test the mattresses as he has all of them set up right there. They happened to have the mattress she liked in stock and we walk out with it 10 minutes later. Easy process. I would definitely check it out.

Exemplary customer service! Marvelous price on my brand new 8-in memory foam mattress. Free…read moredelivery! Craig is a super nice man and has gained a customer for life! Do yourselves a favor and Skip everybody else and go see the mattress guy of Morgantown!!

Totally recommend Mattress Warehouse. Especially because of the people - Matt and Kat were the…read morebest! We tried so many mattresses and Matt was so patient with us and gave us great recommendations. We're a tricky pair because I like firmer beds while my husband likes really soft ones! It took us a couple days to make a decision but once we did, Kat took great care of us. We're sleeping well so far on our new king bed! Oh and delivery was a breeze - on time and quick!

If I could write a review with 0 stars, I would. I ended up buying a mattress, bed frame, pillows,…read moreand mattress protector from Mattress Warehouse in Lavale. I ordered a Queen set. On delivery day, I received a queen mattress, a king bed frame, a king mattress protector. The pillows were correct (how can you screw those up). I contacted the store and was told to just put the mattress on the floor, it would be ordered and delivered the following Wednesday or Thursday (I can't remember the exact day). I never got the call the night before for the delivery, so I contacted them the day of alleged delivery and they told me it wouldn't be delivered until next week. It wasn't ordered. So I finally received the correct bed frame, but 2 months later, have not received the mattress protector. I was told the mattress protector was ordered and the manager (Cat, who placed the initial order) said that she would personally put it in the mail and have it delivered to my home when it comes. I have attempted to call Mattress Warehouse in Lavale, many times they do not answer the phone. The couple times they did answer the phone, I was told, its on backorder, or I will have to call the manager, she is off today, and I will call you back. I never received the call back. I have attempted to contact the store at different times of the day, no answer. I have even called every hour during their hours of 10am-9pm-no answer. I have contacted customer service who gave me the number for the regional manager (Winston). Winston has been contacted, I left messages for Winston, Winston never returned my calls either. Customer service at one point told me that the mattress protector wasn't even ordered. I now have the number of another manager, who I have called and left a message for, still waiting on this phone call. Overall, if you would like a great experience and would like the correct sizes ordered, don't go to Mattress Warehouse.