I have been a Dillard's shopper for decades so I was happy to see that Mobile had one when we moved…read morehere a few years ago. Is it the best location, uh, no but the helpful and friendly staff make up for any short comings. Shop the SALES and you will save big $. If you have a Dillard's card then add another huge % off. I love shoes, so I have gotten to know some of the staff in that department. They are also helpful, although over zealous at times!!! LOL! The handbag department is decent and I have found some great bags from there. It is definitely worth checking out if you are in town. I like that they have a MAC store within a store at this location!

Wednesday at 11AM. What a sincere dissapointment visiting this store. The one shining star (only…read moreone) was Kayley in the 2nd floor small appliance area. She greeted us when we arrived in her section, asked if she could help, helped us checkout and was converstional and friendly. I told her she was the first person in the store to utter a single word to us despite us visiting sunglasses, perfume, clothing and bedding areas prior to reaching her area. We encountered many employees that looked down while we were in talking distance. Why are stores like this dissapearing, hmm, look no further than what we experienced here. Shameful, since we can buy this on the internet. Today we purchased a Cuisinart toaster, that did not work when we got home. We packed it back up amd came back to the store and assumed we would go to customer service to return the toaster, nope. Apparently, customer service does not do returns, maybe this department should be named something else. After waiting for the person in the back room packing something who is clearly not paying any attention or aware of us waiting at the counter in customer service. When she finally looked at the counter, she came to help us, another girl showed up and said you have to go back to where you bought this, I explained be bought it here at Dillards. No, you need to go back to the department. Good grief. So we went back to the department where Kayley was still smiling, she gladly helped us again. In Georgia, this was my go to store for many things throughout the year. I will buy from the internet rather than come back in this store again. Why bother to have a store with so many workers if you can only point to one shining star. The mall has many empty stores, wonder why? Look no further than Dillard's to get the answer. Malls are over. I never need something today, I can wait if this is the level of service I receive.

Terrible no one knew where their products were u found them no directory…read more We to cashier had a coupon he said already 20 per cent off could not bother with the coupon left the store won't be going back

Hardly any help in store. Not just one visit... last several months. Last time lady in mens shoe…read moredepartment was so unfriendly it was sad.

Walking into this department store, I thought we had entered into a time machine that put us back…read moreinto the 1960s, literally. There are items in this store that have the dust and moth holes to prove it!! It looks more like a mausoleum than a place of business. The majority of the store contains school uniforms, however I did find a sweet deal on a pair of handmade (in USA) black leather men's shoes that will look great with skinny jeans. The store clerks are very sweet, but the business owner was not. Would I go back? Probably not to buy anything and definitely not to talk to the business owner, but maybe just to see a little bit of downtown Mobile history.

Please keep the bathrooms in better condition, every dirty,no locks on some stalls, never any soap…read more Its really bad every time I come. I was in feb 14 250pm. So nasty all customers were talking about it Please please follow up Thanks

I'm. A regular customer. There. Love. The stores. Eating places. Great all around come check it outread more

Love the leggings but not the price! BEWARE..... DO NOT…read moreONDER ONLINE! Since they did not have the size I wanted I placed an order and paid for it in the store! It was supposed to be delivered to me with in 3 to 6 days, so now after 15 day I get ANOTHER email changing my delivery date! This has happened before when I order on-line with Lululemon! Shame on me for not learning my lesson!!

Nice / cute things. Great staff. Very neat and organized store. .i appreciate the sales person…read morehelping me with sizes.

Return process here is ridiculous. I ordered a dress online that was not carried in store for my…read moredaughter's cotillion dance. Part of the reason I chose Dillards is they are located across the street from Timbercreek and thinking returns would be quick and easy if necessary. My husband did the same with a belt. I brought both the belt and dress to customer service with receipts and tags on. Both ordered with in the last 6 days. Never worn/ used. They called 2 people from other departments to look over the belt and then another separate person look over the dress. Never experienced this any where. Makes you feel like a criminal. Super offensive. In the future I think it would just be easier to order from a better store and return via mail.... There are too many options out there.

One sales person spoke to us the entire time we were there (an hour) and the organization of the…read morestore was confusing.

T.J Maxx is a great store to find amazing clothes at a great price, sometimes it's like a treasure…read morehunt because it really depends on what they have and when they have it but if you're patient you can find some great things.. The store is still restocking after being closed for a period of time because covid-19 pandemic. Hey, don't let that stop you from just dropping by and browsing the holidays are coming. I decided to pop in to pick up some items for Fall like cozy robe, active wear and lingerie. I found everything I was looking for and at a great price. It's great to see that they are using CDC guidelines to keep customers and employees safe, allowing us to enjoy our shopping experience. They wash the baskets in between customers, have social distancing markers on the floors and they have converted the aisles to One way. All the employees are wearing masks and the line moves a little slow because of social distancing. They don't have as many registers open but check out those cute coffee cups and did you see that popcorn? The store is in a great location. There's plenty of parking. I see the reviews about customer service but I never have a problem, everybody's super friendly and very patient. Besides I'm in a good mood because I don't have to pay full price.

The Yelpers have spoken and they're spot on with this one! The TJX brand stores are my spirit…read moreanimal. Keep the mall and give me a TJMaxx-Marshalls-Homegoods ANY DAY! I bookmark and visit them literally everywhere I go. I'm a... "more bang for your buck, one stop shop, high end mixed with low end, style meets trend, if I like it I wear it, rebel meets girly" kinda' girl! So TJMaxx usually gives me some of what I'm looking for on any given day. This location is consistent with the others in cleanliness, organization, and selection. At this location, I'm usually happy with the finds, but cringing when I see the lines -- ooh, that rhymed! I find that I have to strategically plan my visits to avoid the wait. Their cashiers are pretty sloooooow. Thankfully, I found out about the hack of checking out through layaway in the back around the holidays-- clutch! Plan to avoid the masses here, and you're golden!