Fine if your private, but avoid like the plague if your an NHS patient. The staff are friendly enough until you state that you're an NHS patient, once they realise that they're rude, discourteous, and just want to get you out as soon as possible. The actual dentist I was assigned is the most unprofessional I've ever come across and was more interested in trying to get me to pay for private care than to actual carry out the treatments. In an average appointment she spent more time chatting to her assistant and / or playing with her mobile phone than actively treating me. I joined them last year as they looked professional and unlike many dentists in the area still take NHS patients. I could not have been more disappointed, they're constantly trying to get me to pay for private treatments rather than NHS and have refused to give either me or my wife a scale and polish, If we want that we have to pay £45 each to see the dental hygienist. The official NHS charge for a scale and polish (i.e. Band 1 dental treatments) is only £16.50! Getting an appointment takes a minimum of three months, and if you have to cancel for any reason you can expect to wait another three months, even if the work is relatively urgent. The actually work itself is also substandard. I got an infection in one tooth after the dentist 'prepared' it for a root canal and crown, this led to over a week of sever pain and needing to have the tooth removed rather than simply being treated. I decided to finish the course of treatment with them as I was having trouble finding an alternative surgery accepting NHS patients but now wish I hadn't as a botched filling they did led to another extraction being needed, sadly it was a more prominent one too. I'm currently desperately looking for another NHS dentist before I'm due another check-up or any work needs doing! read more

Expensive, long wait, methinks my private treatment was no better than nhs. Would not reccomend.

Dreadful practice. Discourtious reception staff and dental practitioners. I had to wait 3 months for an emergancy appointment!!! When i arrived for my appointment i had to wait 25 minutes to be seen and the dentist i saw was rude, difficult to understand, rather short tempered (even to his nurse in front of me!) and very abrupt. He offered no tempory filling, explaination for my pain or soloution - i was just referred elsewhere. When speaking to the receptionist to make my next appointment, i asked to see a different dentist at the practice next time as i didn't feel happy with the one i had just seen and her response; 'Not really, no' prompted me to tell her politely that i'd rather not make another appointment at all then, which she accepted immediately! I was nervous to begin with and this just cemented my fear of dentists, which is a shame as i'm sure there are some sympathetic practices in the area. AVOID AT ALL COSTS! I have since spoken to other patients who have agreed with me - neither i, nor they will be going back there in a hurry. read more