Not recommended. We had a year old (used 1 winter season) canada goose jacket cleaned, when we got…read moreit we found a significant rip on right cuff. When we inquired they said it was a normal wear and tear even all other part of jacket was in mint condition. We were advised that we should contact the manufacturing company. We sent our jacket in good condition and received it back with damage but it is not busybee cleaners fault as their explaination is that they dont have equipment that damage items. I have no knowledge on what equipment they use in cleaning but all I know is we sent an item to be cleaned but came out damaged. If we were informed prior to have our jacket being cleaned that any damage sustained during cleaning will not be their responsibility as they do not carry equipment that damage items, we would have seeked a different cleaning company.

Sloppy ironing. I took a linen table cloth to be ironed for formal meal. The outside looked great…read more, the inside was wrinkled and hardly pressed. I phoned to voice my concern. No call back. No manager apology in a week. Please train staff how to press antique Irish linen. I will not be back.

The tailoring work is first class. You would have to go to continental Europe, specifically…read morePortugal, to get the same thing. They can do things that most tailors can only dream about doing (e.g., Neopolitan shoulders, canvasing that is light and airy). This is a master tailor at work, and expect to pay a fair price for the results. If they were located in Montreal, Calgary or even Winnipeg, I suspect they could charge four times the amount and not take walk-ins. I find their real strength is dealing with military-inspired work (i.e., adjusting British made suites or making them from scratch). However, they can do a more relaxed Italian style. This place is a gem. The only problem is that few people in Regina will notice the quality. However, when I have had some of their garments repaired in Montreal (they last forever) tailor there asked for the name, and they know who it was. These people are craftspeople/artists in their own right, and I am grateful they are here. You do not go to a gourmet restaurant looking for a cheap hotdog. However, for comparative bargain basement prices, given the quality, this is a deal.

I've never had an issue with Deluxe Tailors & Cleaners. They have been super accommodating and even…read moresqueezed in a few bridesmaid dresses last minute before Christmas. Their work is excellent and they definitely know what their doing. They are one of the only tailors I trust with my gowns. :)

Very friendly and the price is good. I dropped my laundry off in the morning and they were able to…read moreget it done before 4:00pm.

Its good service friendly staff they clean stuff in a reasonable time they have been under the…read moresame owners since 1994 they do dry cleaning and repairs they have reasonable prices they do pick up and dilivery

Basic competency is an expectation. I work for a large organization here in Regina - 800 +…read moreemployees that all dress up for work and we have daily pickup arranged with Belgian Cleaners. I usually clean and press my own clothes but decided to treat myself and have a professional do the ironing for me. I brought in all the pants in my closet except for a single pair, filled out a ticket with my name, address and phone number and left the items in the pickup closet. I was expecting same or next day service - this was not the case. I thought that was odd, but decided not to be a complainer. I've worked in customer service for most of my life and am intimately familiar with what it feels like to deal with an unreasonable customer. On business day number 6 really feel that I've waited long enough and called them to try and figure out what the problem was - maybe the pants had been delivered to the wrong place, I'm generally easy going and willing to grant grace when mistakes happen. The gentleman that answered the phone was pleasant and promptly able to look up the order by my last name and informed me that the ticket did not have our business name on it so he didn't know where to drop them off an they had been sitting at the plant. So here is my problem. As a business, you provide a service. When something prevents you from providing the service, the smart thing to do is to try a little problem solving - otherwise you don't get to stay in business for long. Brace yourselves for some sarcasm. I realize it's an enormous problem solving challenge but I would have thought that it might have occurred to someone to like oh, say, call the flippin' telephone number that's written on the ticket that came with the mystery garments! In addition, when the customer calls and solves your problem for you, the right thing to do is bend over backwards to ensure that the customer is, if not happy, at least satisfied that the problem was resolved to the best of the business' abilities. Instead - I'm told that they will be delivered the next business day. Guess. Just guess how annoyed I am. They made me go online and write a bad review. I'm the guy that will tell the waiter that his cold food is fine to avoid complaining. Complaining isn't polite! THIS is how unreasonable customers are created. Way to go Belgian Cleaners & Tailors! So, I dropped the 5 items off on the 15th of June and get them back on the 25th. For this I'll have the pleasure of giving them my credit card number to pay the bill. Absolutely unacceptable, they will not get my business in future and I will ensure that others steer clear of them as well whenever the opportunity arises.

One of the dryers was so hot that I actually burned myself removing the clothes…read more My socks came out baby sized. The attendant also was constantly telling me how to do laundry so as to maximize her income. Won't be going back.