Knowledgeable about his merchandise and just a great guy to talk to. Lots of musical instruments to…read morelook at.

Knowledgeable staff, beautiful inventory, reasonable prices. And I get to support a local small…read morebusiness.

Have been here twice excellent guitar recommendations. Sat patiently with my in laws as the chose…read morenew instruments and the follow up on a repair on the FIL was incredible. I will purchase my next instruments from here for sure. Grateful the kind folks here treated us with care and support.

Beautiful space with helpful and friendly staff. Always worth a visit. I have introduce many…read morepeople to Dusty strings as a stepping off point to exploring harp.

The passion and individualized care of the owner and staff went above and beyond my expectations!…read moreJust like in Harry Potter, the wand choosing the wizard, as was like the perfect flute picked my son, tee hee! As a newbie to flute care, my son accidentally got the cleaning rag stuck inside the main body of the flute. However, they told us to bring it in and they took it apart and were able to get it back to working order again while I waited. And did not charge an additional fee for that repair!

Erik Nugent at Fluteworks Seattle is my go-to repair tech for my flutes. He is timely and thorough…read more He explains what he's found and what he's done. He goes the extra mile and he's so incredibly pleasant! I purchased a Muramatsu 9K from him during the pandemic and he was great about covid protections. I couldn't ask for a better flute tech .

Daaaang! Fender never really made the exact Telecaster I've always dreamed of, so I decided to…read moreassemble one myself based on the '70s Tele Custom using top-tier parts: Warmoth body, Lollar pickups, Mastery bridge, Hipshot tuners, and a Fender replacement neck. Over the years, I've spent hundreds and hundreds trying to dial in my own setups, only to end up taking the guitar to a mix of different shops to fix what I couldn't. Even then, the results were usually just "good enough," with tweaks still needed. But not this time. After putting all the parts together and making the adjustments I thought I had down, I took it to Spencer and the team at Mike Lull for final nut work and setup. I asked them to swap out the factory plastic nut for an unbleached bone one, and WOW - this guitar came back playing like an absolute dream. The action is insanely low with zero fret buzz, no nut sizzle, no weird spring vibrations. Absolutely perfect. Their attention to detail is unreal: the new nut is flawless, intonation is spot on, pickup balance is dialed-in, and they even clocked the screws on my pickguard!!! Who does that? Craftsmen do that. They treated my guitar like it was one of their own builds. This is, without a doubt, the best setup I've ever had and the customer service is on a whole other level compared to any other shop I've used. I'm officially a lifelong fan. Massive thanks to Spencer and the entire team at Mike Lull Guitar Works! You are the best!

UPDATE OCTOBER 2, 2024:…read more 5 STRING GUITAR SAVED FROM THE LANDFILL! I found an "ETERNA EC-12" guitar in the dumpster recently, that only had five strings. So I stopped in today and asked Preston Lull how much they would charge to add the missing string. He graciously did it for nothing! We also spoke for several minutes about the condition of the guitar, agreeing that it is not worth spending the money to righteously fix it up. But Preston said that it should play just fine despite the damage near the bottom of the guitar (see photo). He also told me to expect the new string to have to be tightened periodically for the first few days. This is easy to do even for me. After that, it never has to be tightened again. Such is the case whenever a guitar gets new strings. IS IT TIME TO GIVE MY GRAY MATTER A WORKOUT? He also gave me the business card for "Matt Benham Guitar" (see photo), saying that he is an excellent guitar teacher who charges about $70/hour for lessons. I told him that I just might try that after first trying to take lessons online if I'm so inclined. Benham gives guitar lessons in a rented booth at Mike Lull Guitar Works (not a MLGW employee). This is the second time in as many years that I have stepped inside MLGW and had a pleasant experience (see original review). Perhaps the guitar gods are trying to tell me to take up learning the guitar. It's good brain exercise!

Aaron has been working on my guitars for a year and a half!…read more From the first time we met, he was warm, professional and knowledgeable, I am a Professional Performing Musician. I used to have my work done at Mike Lulls Guitar Works. When Mike passed, I was desperately looking for a Luthier. When Aaron told me that apprenticed under Mike, I was overjoyed!!! When I initially took my first guitars to Aaron, it was to do some minor "Tweaks". After seeing AND feeling the quality of his work, I ended up taking all of my "Immediate Rotation" of guitars for him to work on!! In closing, Aaron was ALWAYS fair and accommodating. I am still taking my instruments to him! Simply put..... A GREAT LUTHIER!!! Thanks Aaron all of your hard work!!! Craig Coleman

awesome service with no wait and great value $$$ ,,,and a fun time hanging out while he works!read more

Great experience!!! All of my questions were answered. very friendly staff. my guitar delivered in…read moregreat condition. I highly recommend Mike and Mikes. I will be buying from them again

Don't bring your repairs here. I just had my second experience having my repair forgotten about in…read morethe queue. I was quoted 2-3 weeks, when I followed up 2 months later they discovered that the unit had been sitting ready for pickup for a long time and no one reached out to me to tell me it was ready. If I had to guess, it seems like the repair folks are swamped with work and that they're constantly asked to prioritize items that are going to the sales floor over local customer repairs. Sad, this used to be my favorite shop in Seattle. Now it feels like they target the tech-salary or boomer collector over working musicians, and all the charm and relatability is gone. Won't be back.

Cheri with Northwest Pianos is amazing! She helped me with a Shigeru Kawai SK3 that has a beautiful…read morewarm singing voice. Since I couldn't take delivery right away (renovating the house), she let me keep the piano in the store for a few months, and even allowed me to come play on it while my renovations are in progress! She's very patient, knowledgeable and responsive when it comes to communication, and Northwest Pianos has great selection of really good instruments!

I recently purchased a used baby grand piano at NW Pianos and was pleasantly surprised by how easy…read morethe process was! Cheri was friendly, knowledgeable, and extremely patient helping me find the perfect instrument to suit both my needs and the needs of my piano studio. The purchasing process was also extremely smooth from payment to arranging for piano movers. I cannot recommend NW Pianos enough!

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.