We were helped as soon as we arrived with assistance getting our donations out of the car! We made…read moresure everything was laundries and hung on wire hangers and sorted by size

making donations....always pay it forward. .. god is simply amazing and a huge blessing to my…read morefamily. . Wish I could do more but hey every little bit helps someone. Cleaned out my girls and my closet.. why let these items sit up when someone can use them

This organization should be ashamed of their selves! My family is not from Houston but a situation…read morehappened with one of my very close relatives that currently lives there. It took me days to encourage this family member to use her local resources to get some help with a situation that happened to her. She even had a terrible suicidal episode that morning because of her PTSD from what happened to her. She finally took my advice and contacted this organization 24/7 hotline. She was laughed at on the phone and was discouraged from reporting her incident. The night shift "supervisor" scheduled her an appointment with a counselor on November 10th to receive some help. That's 10 days later from the date of the phone call. Is that protocol? Is that how you are taught to assist your community members? I decided to call the hotline to speak with a supervisor, but I was met with the same lady. She refused to even provide her name to me so I can properly report her conduct on the phone. I'm not having to stay up tonight to sooth my relative from her experience and encourage to still report her incident. I hope no one has this experience and I hope this organization is shut down for a lack of knowledge and care for their community members. One word, DISGUSTING.

After working as a sub at the holly hall safe house and bringing classroom supplies, gifts and…read moreclothing donations, I saw the need and the benefit that community donations bring to the population served specifically at this location. After my assignment, I was told to bring the car load full of quality donations of children's books and clothing collected from homes in Bellaire (very affluent community in Houston). So I did. Or at least tried to. I walked into the main offices on Waugh and tho I was standing right at the reception window, 18" from some woman sorting mail, I was never acknowledged and it wasn't until another woman came in who was then helped before me, was I told in a dismissively contentious way that only new stuff was accepted. I wasn't asked if my stuff was new, despite 4 full boxes being exactly that, so I took the stuff to The Cottage Shop that serves The Women's Home instead. In addition, my mother tried to partner her non-profit Daughter's of the British Empire with this organization and attempted on 6 different occasions via phone email and letters to offer this group a lump sum cash distribution from their annual fundraisers which would have been over $5,000 but never once received any follow up. As a teacher in Houston ISDvery familiar with the social services offered to my students, I will never again attempt to work with or help this organization for its totally offensive treatment of me and it's disregard of cash donors.

Exquisite place! Wonderful atmosphere! Delightful workers and volunteers! One can never express…read moretheir gratitude enough!

The Ballard House to us was the most calming and soothing place we could stay at especially for the…read morereason we were staying there at the time. My wife was needing surgery for her cancer and we were there waiting for that. Unfortunately the surgery got canceled and we had to go back home. Also it's very very unfortunate that so many people are needing this type of environment and support for the situations they're in and the availability to get back into the Ballard House after the hospital rescheduled her surgery was mute. No vacancies. It's so sad that SO many people are hurting and need this service. Unfortunately I'm recommending The Ballard House for anyone who needs it because it's a wonderful place to stay. I say unfortunately because I'm in need of a place to stay for the next two weeks and I'm having to look elsewhere than the Ballard House to stay. Love this place and the Volunteers are a God sent. PS. That's my beautiful wife in the photo

An amazing organization that does so much good for the Houston area. It is a very easy process to…read morecome volunteer a few hours here as either an individual or group; I highly encourage you to volunteer at least once to see how such a large food bank functions. I have volunteered in their sorting room and packaging area, both are a lot of fun and, full disclosure, can be hard work - but it is so rewarding! Large parking lot on site. You are not allowed to bring anything in to the volunteer areas with you, so they have lockers to use for free during your shift.

We had a great time volunteering at the food bank. We worked the assembly line and helped put…read moretogether senior boxes. It's was a great experience. I enjoyed working with and meeting new people and it just felt great to give back! Highly recommend!

Really easy to donate at our location in clearlake area. There is a drop off station and usually…read moresomeone is there. If not, you put it in the drop box. The person who is there is helpful and appreciative. Donated clothes and some toys.

This isn't for the Fondren address. I checked the website…read moreand saw there was a 24 hour donation box in Creekside Park. We were looking for a donation alternative to Goodwill for reasons, and the pick up dates weren't an option for us. After loading everything into the truck and driving to the address on the AOH website, it appears there is no such donation station. Proprietors at the address had never heard of it. Goodwill wins again. I don't know why it has to be so difficult to give things away to a charity.

Around summer time I like to go through my closet to look for gently used items I can donate. I…read morecan't recall exactly how I stumbled across this place but I'm thankful that I did. They making the entire process easy. I dropped off about 9 bags of clothes last summer alone. They even have a couple of parking spots in front of their store for quick drop offs.

We were looking for some place to donate toys that my girlfriend was going to donate to the cancer…read morehospital for the kids from a toy drive she does every July. We searched for a place on short notice and found this place who give to the women shelter. This was the right place for us so we donated and made someone Christmas.

We had several pieces of furniture we could not use after a move; we contacted this ministry and…read morethey did a great job picking up the items and even better they will be distributed to those in need. Couldn't have ask for a better way to share. The workers had great attitudes and worked hard and were fast! Will be calling next time we have household items to share!

After we filled up a dumpster at my deceased mother's house, Michelle agreed her team would do the…read morefinal clearing of the house using the donations for her ministry. Her team was only at our house 4-5 hours the first day & less than 4 hours the second day. After they took what they wanted, they left us with the rest- a huge mess! saying they would need $2,000 to finish the job. We declined. We suspected they were going to bail on us when they said they proffered for us to not be there, so we came prepared with a list companies that could finish the job. Included is a picture of the mess they left behind in only one room. We do not recommend using this "ministry". Since every single one of their reviews is 5 stars, I expect this review to be deleted as soon as they discover it.

I always take donations to them and end up buying at their store; I feel like I'm helping directly…read morepeople of my community especially because I'm very grateful to them. Me. Bea, the elderly manager there helped my daughter who had to do community service there when she got in trouble in high school. My other daughter was also helped by them when she had her baby and needed supplies. I only have to say thank you!

Where I work at, we usually have an Annual Food Drive for the East Fort Bend Human Needs Ministry,…read morehowever, due to the pandemic we had to stop, temporarily. I have always enjoyed taking donations to this organization. I see it like "neighbors helping neighbors." Everyone is always looking forward to this Annual Food Drive, hopefully, we are able to do the drive this year. The East Fort Bend Human Needs Ministry, Inc. is one of my favorite places to donate and even shop. Everyone that works or volunteers here is super nice and extremely helpful. Every time I have been here, everyone is always smiling, and they are very happy to be able to help the community. The East Fort Bend Human Needs Ministry helps families in the surrounding areas fight hunger, help with finances (especially in these tough times), and their basic human needs. Another thing that this organization does is the 5k run, which all the proceeds go to them to help families. You can have fun, network, and -bonus-Help families. They also let high school students volunteer either at the pantry or the warehouse. I believe this helps teenagers to be more caring and see the reality of what is happening around them, not everyone is so lucky to have food on their table every night. If that's not all, they were able to assist families of Fort Bend County during the pandemic. They helped with food, finances to pay for their monthly bills, and other things. They were able to be open all throughout the pandemic just to help families with was going on right now. If you feel happy to donate some perishables, just treat yourself and purchase something neat at their re-sale shop, which is actually steps away from the pantry. You can find all kinds of things in this shop -from antiques to newer things. You can also purchase unique gifts that you will not find anywhere else. You're not shopping just to shop; this money will also be helping families around the area. This is one of the places that we should be shopping at, instead of bigger stores. These types of places help families in need, schools, kids, etc. Sometimes we are too focused of what new things are going to be on store shelves to be the "cool" kid, but we forget that there are so many families that have lost everything. If you want to donate money, food, clothes, just anything, this is the place to donate. You can even volunteer to help at the pantry or warehouse. I always believe that when you help others, others will help you. From donating to shopping, you will be donating to help others in the community at this place. Another thing that will make you happy, you will see that someone is always smiling when you are there, either donating or shopping at the resale shop. Just visit this place, I promise you will be super happy to donate.