Came in for a quick loan to get my car fixed and was approved quickly regardless of a credit check…read more The ladies were very friendly and professional. I will definitely be doing business here again!!

They will not call you back ever! waste of time dealing with this company. They must be there just…read morefor a pay check because they will not follow up or call a person back. Terrible business practices.

Talked to Mr.Ellaby and explained my situation.He made several false promises.Absolute waist of…read moretime. They keep saying they'll call back but never do!

My name is Mike Cameron. 1st Franklin Financial is a great place to go with your financial needs…read more All the employees are great especially the Manager Christine Osbourne. I've doing business with them since 2011. And I have no complaints or regrets doing business with them. Give them a call if you ever need help.

Friendly people great service helpful and kind highly recommended good location great hoursread more

I appreciate the ease of processing and the concern and care of the employees. It has been a lot…read moreof change since the change in both ownership and location occurred. I guess I am somewhat resistant to change, but I see the good that has come as a result of the change. There is less stress during the application process and I really appreciate that. Thank you for updating your process and procedures everyone in the office. I also appreciate the scheduling of applicants or clients. This further reduces the feelings of rush that once were the major emotions in the office. Thanks to all of you.

Very disappointed in the service. I have done business with this company for years. Never missed a…read morepayment or late with a payment. Had many loans with them. The one time I applied and really needed the money they give me the run around. Loyal customers I don't think you should push off. Applied week and a half ago and still haven't heard what's going On. I think I will be going somewhere else next time.

This is just like the other loan agencies in the area . Nothing special and nothing personally…read moregreat

Good people and good quality service! Very easy to work with! I definitely recommend Universal…read morefinance!

Legally speaking, this is a legitimate business. They offer an array of loans for most any purpose…read moreincluding refinancing. It's what's known to be a limited liability company and makes legally enforceable loans. In other words, they will sue a person in default in state court. Therefore it's advisable to use much care in the amount of money that you borrow. Unfortunately, this is an all too common business in my hometown. While this one isn't any worse than the rest of them, I never advise anyone to business here.

This agency is scum. They offered a "settlement" plan and then lied about the account being…read moresettled, sold it to another agency, and they are tying to collect an already 'settled" balance. Don't listen to anything they say. They are all liars.

This business is great to help pay off debts, but the receptionist is so rude and not willing to…read morehelp you at all. She will catch an attitude very fast with you and will hang up on you. I work in customer service and I would never do that to someone, especially when they are not even being rude. They need to train their receptionists better. I could hear people in the background cursing up a storm as well. They need a course on better professionalism. If I did not need help paying off my debt, I would not recommend.