My Credit Union has the BEST team! We started with them years ago and have always been pleased with…read moretheir service and their products. You can get a human on the phone easily and they are always pleasant to work with. Our family highly recommends My Credit Union!

I worked in banking for over 10 years, and MyCreditUnion is by far the best for customer service…read moreand friendliness of employees to their customers, also willing to work with you with issues. Check out My Credit Union for all your banking needs!

I have nothing but great things to say about Farmers Insurance in Gilmer. Janice and Michael have…read morealways answered my calls and emails. I do not have to wait days to get answers. They are so knowledgeable and keep me, the client as number one priority!

I've been with GP for a decade and couldn't be happier. They're detail oriented and always take…read morecare of their clients.

A customer for several years. They are considerate, professional, and personable…read more This year, 2022 for tax year 2021, was first time for virtual appointment. I loved it. Very easy using mobile to upload docs. And the phone part of the virtual very easy and convenient. They kept the status in constant contact with me. Very appreciated. Great patient customer service; I had loads of questions.

Friendly staff and highly available, had to close out an account period will return professional…read morestaff also

I had fraudulent activity on my account so I called my branch location and reported it IMMEDIATELY…read more They told me the transactions were still pending but that they would either stop them from going through or process me a refund and that they would mail me a new card. The NEXT day- I call because no refund had been issued and the transactions were no longer pending. It was as if I had never called in the first place. The person I spoke to originally, "Brandi" , neglected to tell me that for a refund I would need to sign a form to authorize the fraudulent claim refund process. She also never sent me the document to sign!! GLAD I CALLED?! The next branch rep I spoke to was named Lani and she was INCREDIBLY rude. She literally sighed loudly and rudely over the phone when I explained my issue. She was incredibly rude and unprofessional the entire time I was speaking with her. My life has been greatly affected by COVID-19 as many others. This is a difficult time for me as I've lost my job and I'm just trying to make it by delivering food (which doesn't pay a lot). I barely had enough money in my account to afford bills before the fraudulent activity. I'm not even including groceries. She acted as if my life did not matter even a little bit to her. It is the end of the month and bills are coming up shortly- the process of the refund can take up to 5 days and they neglected to start the process or give me the information to do so. DO NOT BANK HERE.

When I walked in for the first time, the vibe was completely different from the usual bank. No…read morestuffy run of the mill atmosphere here. It was very young and modern with lots of glass, thereby giving the space an open feel. Even the children's toy mounted on a wall gave a nod to their "youngest" customers. I was warmly greeted by the receptionist, who quickly connected me with a rep. I found my rep for the day, Anne, a complete joy. She was so helpful and knowledgeable. This bank is new to Lindale, but I was very impressed!