Working with this bank feels like banking in a small town. They take the time to get to know you…read moreand remember your name. Every interaction feels personal. I never have to wait long, and I never feel like I'm just another account number. Unlike some larger banks, where it can feel like no one knows or cares who you are, everyone here is friendly, attentive, and genuinely wants to help. I love banking here and highly recommend them to anyone looking for great customer service and a bank that truly values its customers.

went to cash wife's check to me (she has account there, I DO NOT) and they wanted to charge me $5…read moreto cash check.

Nothing but compliments to Ted Pearson for help with new account advice and for answering our…read moreattorney's never-ending questions on KYC procedures and new entity privacy. A smaller bank but felt more comfortable with their privacy safeguards. Will update in a few months and possibly move our other accounts here once I see what it's Like working with them.

Our mortgage lender referred us to Jeff Herman at Moody National Bank for a home construction loan,…read moreand I'm so glad he did. Our real estate situation was very unusual and was in what seemed like a constant state of flux. Jeff was really patient in working with me to talk through various loan options, always happy to explain things to me, never talked down to me, and answered my many, many questions. Instead of being annoyed by all the quirks of our deed restrictions, he honestly seemed to enjoy the challenge of finding the right financial tool for our situation. In the end, after reviewing our full situation, Jeff actually recommended that we not take out a loan with Moody at this point in our renovation. I was impressed that he was so committed to finding the right financial tool for us that he'd rather give up a loan and "lose" the time he'd spent working with me rather than have us take out a loan we didn't need. So, although I'm not currently a Moody bank customer, they will be my first stop next time I am looking for banking services.

Everyone there is so helpful & kind. I love my bank. Always easy in & out. Convenient. Fast I get…read morewhat I need done one quick stop.

Here is an honest review and description of my experience with Chase Bank. I was a loyal Chase…read morecustomer since the time my account at Washington Mutual was moved to Chase back in 2008. I've had mortgages, lines of credit, business accounts, and vehicle loans with Chase, and I've referred Chase to my mother, father-in-law, grown kids, and others. All of them opened accounts at my suggestion. All this changed in early 2023 when I was drugged, kidnapped, and robbed of about $25k using my unlocked phone (face ID used while I was drugged), and one Chase debit card. After being kidnapped, I gained consciousness in a moving vehicle with the kidnappers, I scuffled with them, grabbed one of their phones, and bailed out of the moving car in the middle of the night in a city where I did not live. I was in and out of consciousness for a couple of hours, but managed to call the police using the 911 feature on the phone I took from the kidnappers. The kidnappers immediately turned off location services and Find My iPhone (probably before I was even awake), and systematically began changing my iPhone password, Apple ID, email address, phone number associated with my Apple ID, and locked me of Gmail, AT&T, and just about every account I had. By morning, they had attacked my Chase accounts, accounts of my family members who were linked, emptied Venmo of $4k, opened a credit card on Apple / Goldman Sachs, set up Apple Cash and started moving money with it, emptied other non-Chase bank accounts, ordered a credit card on a non-Chase bank, maxed it out, and attempted to increase the limit. They used the Chase debit card to go shopping at a high-end men's clothing store that stays open all night(?), filled up at a Shell station, shopped on my Amazon account, set up an expensive AirBnB, went to Starbucks, and took out thousands of dollars from Chase ATMs and non-Chase ATMs, and even at a Wal Mart Super Center. They literally were able get get back $1k in cash repeatedly at a grocery store self-checkout. All this with my Chase debit card. Of course, the next day when I was able to get back onto my computer and recover Gmail, I was greeted with dozens of notices from Chase saying "Was this you?" along with "Thank you for verifying your Chase transaction." The kidnappers and thieves were able to get past every single check and balance for "security" that Chase had in place simply because they had my ATM card, my unlocked phone, and presumably the pin for the debit card. Chase's security DID NOT shut them down in the middle of the night in a city where I do not live and where the card was being used over and over, passwords were being changed, Apple Cash had been added to the account, etc. EVERY SINGLE RED FLAG was ignored or missed by Chase's security protocols. When I assessed the damage the next day, my first thought was, "Damn, I'm glad this was mostly happening on the Chase account, because I know they'll make good on it." I was sorely wrong. I was able to shut down all the other credit cards and bank activity within a day. Within about 4 days, I had been reimbursed by Venmo and every other bank. That left about $17k missing from Chase Bank. I provided my police report, FBI special agent contact info, recordings of my frantic calls to 911 at 3am, and more proof that I was a victim of a crime. The FBI even stated they had street cam video of me being kidnapped into a vehicle, but Chase investigators never contacted the FBI. Chase investigators appear to have ignored it all. Very soon, I realized that Chase was going to treat me as a villain instead of a victim. I found myself being challenged in branches when I tried to make headway on the theft. Eventually, the regular Chase customer service team would not speak to me, and directed me to the "corporate office" where I was treated like a criminal. I was never allowed to speak to anyone from that point forward other than an "advocate" who basically kept me from being able to reach anyone who mattered within the organization. Ironically, one Chase branch Manager actually told me to my face that "Chase's security sucks, and until they figure out how to deal with this phone theft problem, this is just going to keep on happening over and over." I filed a report with the Consumer Finance Protection Bureau, but they have no real power, and Chase just responded that they were investigating. Part of their finding was that the transactions were "authorized with an approved device"...my STOLEN PHONE. Of course, criminals are going to approve the purchases they're making using my "approved device." That's not rocket science! In the end, I received a letter from Chase Bank's investigation team stating that none of the stolen funds would be reimbursed, and that they "...are sorry to hear that you feel you were the victim of fraud." Since this happened, I have told lots of people I know about my ordeal, and it's shocking how many people have lost thousands of dollars at Chase.

I have been with the company I currently work for for almost seven years. They have used First…read moreUnited before I started working for them. Any interaction I have had with the Lakeway branch has always been friendly. Their customer service is fast and has been impeccable.

I have done 5+ mortgage loans before and two of them during Covid and none of them have been…read moreanything close to the horrible experience I've had with First United . They took 3X as long to to do anything, terrible communication, repetitive tasks being asked and very disorganized. The result? Cost me 4 months in my project costing me over $70k in sunk costs that I will never get back.

Came in to open a new account. Staff was super friendly and very helpful. The process was quick…read moreand they have vary competitive fees for services.

Fast friendly awesome service. Trey I see u still here!!!! I've been here almost a decade. Omg time…read moreflies by so fast. Our family continue to grow as unity.

Mikayla was super helpful! Fraud detection was immediate, and they were very flexible with me!read more

Been using these guys for over a year now and couldn't ask for a better experience. I left Wells…read moreFargo after over a decade of banking there and couldn't imagine the contrast between the two companies. They have all the online conveniences that you need, though with a little less flare. Someone always greets you when you walk in and they always offer you a drink from their wet bar, what bank does that? I own a local business so I do all my business and personal banking through them. No useless fees or requirements. I hope to do business with these folks for a long, long time.

I have been doing business with A+ for over a two years and they have been wonderful. We own a…read morebusiness in the area and they have saved us time and money. Several of our employees also do business at A+. We recently purchased a new car and everything with the loan at A+ went off seamlessly. Stop paying for high priced banking services and sign up with A+!!!

I bought a car from a fellow who had financed it there, so we went to pay it off and get the title…read moreand release of lien. He had called in advance, and the lady told him that they would mail me (the purchaser) the title, ready to transfer, so no problem. When we got there, the lady told us that I'd give her the money to pay off the loan, and not even get a receipt for my trouble. When I told her that I was hardly inclined to fork over that much money without even the courtesy of a receipt, she got defensive and called some supervisor type, then hung up and more or less repeated the same story in a self-satisfied manner. The title.... Well, she said we would have to go the Texas DOT in North Austin to get a copy of it, and that this was "standard policy", and that they had always done it this way. I figured they had just lost the title, and the lady at the DOT figured the same thing. Probably the worst feature of this business is a sign prominently displayed where you walk in that asks you to remove your hat, sunglasses, and hoodie. I assume this is so they can get a good video of you. I'll tell you what, I didn't move to this (nice) area to be treated like a criminal. And, like with "No Guns Allowed" signs, what criminal is going to politely remove their disguise when they walk into a bank to rob it? Sheesh, you can go to this place to have your integrity and intelligence insulted, but I'll stick to Compass or Frost myself, where I get treated much better.

I would like to say that all the representatives at this location are the best I have been with…read moreWoodforest now for years and they have always been there for me GREAT BANK.

Cheryl at woodforest bank helped me open an account today and made the process quick and easy and…read moreexplained everything to me. She was really sweet and very knowledgeable. I appreciate all the time she spent with me. I feel like I made the right decision to bank here.