I was a resident there for over a decade. Everything went well until they changed their name from…read moreThe Millery to Station 101. But I called it Station Hell 101. They had a bed bug infestation and a roommate brought a mattress in after I told her not to. Once I got rid of that roommate, I threw out all my old furniture and bought brand-new furniture. They had a takeover by Manager Marta Bonella. I was warned about her because I had a friend who worked in real estate. Needless to say, she mismanaged the entire situation. I got brand new furniture after the infestation was totally eradicated. This senior manager Susy came in to sweep it under the rug. She said to me, they didn't replace the carpet because I was on Section 8. She later denied it and said to me. Don't put words in her mouth. I said I don't put words in people's mouths unless they already fall out. Well, unfortunately, all my brand new items were destroyed by the people that Marta Bonella hired Marta was transferred out of there but she should've been fired. She covered up the mess along with the head of maintenance, Ed Rivera Then they had this little man come in to replace Marta as the manager for the building. He was totally incompetent. After destroying all my brand new furniture I had renters' insurance and they said they wouldn't cover me because of poor workmanship. Going back when I first moved in the head of maintenance Ed Rivera told me Whatever you do don't ever call. The Board of Health, obviously they must've had problems before. Because they cover up their big messes when they screw up. I also got a heads up that when they were changing the name. They were gonna try and get rid of all of the people who had Section 8. I know what they did to me was criminal. They all worked together, including the mayor, the police, and the state health Inspector. I videotaped the way they left my apartment and it looked totally ransacked. They destroyed everything I owned in there. It's like starting my life over because of all of the destruction.I tried to get help from bootstraps, but unfortunately, they were in on it too. They never returned my calls. I showed videos and photos of my apartment of how they left it. With chemicals sprayed everywhere. In my cabinets in my kitchen, my closet is in sealed bags, in my bathroom. Places that should never have been sprayed. It was vicious and intentional. I said to the Senior manager that they broke every fire and safety code law in the book by the look on her face she knew I had her and they were in trouble. The evidence was right there. There was no denying the destruction.After she left my apartment they had some way of deleting everything I had online. I had photos and videos of all the evidence of the damage that they had done to my apartment. To make it even worse my identity was stolen. I was crippled on the Internet. My credit was destroyed. I had a great standing with paying my rent, but they destroyed that on me too, making it very difficult to rent in that area or any area because of what they had written and it wasn't even my fault. There's nothing but a corporation that likes to stomp out people like me. What they had done was a major setback as I was almost ready to get off of section 8, so I wouldn't need it. They're very careless in what they do and if they screw up, they will cover it up and they did. They were all involved with the cover-up. They're very dirty. Accusing me of what they did to me making it out like it was all of my fault. Renters beware because corporations have big money and they have ways of burying the dirt that they've done. The chemicals were so bad I couldn't even stay in the apartment. I was staying at my parents' house and going back and forth. I couldn't even keep my cat in there. eventually, I moved out and that's when I discovered they destroyed my credit my identity was stolen, and my valuables were stolen.They have a track record for it and ways of burying it. You can't count on the law you can't count on the mayor you can't even count on boot straps. Even the state inspector is all in on it. They can't hide it anymore cause the truth is coming out. I wouldn't stay in Beverly anymore anyway even if I had the money, you couldn't even pay me to stay there. It's a sanctuary city. They protect the criminals. And they own the apartments they're criminals. I can't wait for them to clean up that city cause it's so filthy. They also had the audacity of accusing me of subletting my apartment out. I said to a r manager, Kim. I wouldn't even sub-rent to a swine farm the way they left my apartment. They made it out as if it were me. It was a major cover-up and they didn't want to take responsibility for the disastrous ways of handling things. They just didn't want me in there because I had Section 8. It is the worst place to ever go and I don't recommend it. I l

My experience at station 101 would be a -10 due to the fact that Susan Corrori told me they did not…read morereplace the wall-to-wall carpet because I had section 8. I confronted her the following week and she denied it telling me not to put words in her mouth. I don't put words in people's mouth's unless it already falls out. They destroyed my apartment. Killed my cat and I am still suffering from the excess of pesticides after they told me it was safe to return. The Board of Health said it was safe. Beverly Police ignored me and would not take a report. To be quite honest supposedly it's a money maker for the city of Beverly and it was a cover-up. They never take responsibility for their own actions and threaten me when I called the Board Of Health on them. They paid people off to look the other way because their corporate renters beware!!

Good and convenient location, peaceful and safe place, nice service, little bit pricey!read more

I have lived her for years and always praise how well it is run but that has changed. They are…read morereally not running thing smoothly. I hope things improve. They are also renting to people that have no manners. Very different from the past

We were really glad to renew our lease at River Rock Residences. We moved in 12 months ago after…read morespending a couple of years at one of those "ultra-luxury" buildings and our experience at River Rock has been so much better. Not only are the apartments generous in size but the high quality of the cabinetry, the granite countertops, the appliances such as the gas stove, and other finishes make a difference--plus it's the first apartment we've had with a gas fireplace! Never mind the easy trash disposal and the secure garage parking. Not that we use our car every day as the building is located less than a mile from the Salem commuter rail. What really makes River Rock stand out to us is the management. Tom, the manager, makes sure the building is well maintained and any time there's an issue, he takes care of it immediately. Plus, we like the fact that we've had the same manager throughout our time here--Tom's really terrific. At other complexes where we've lived, the high staff turnover in the management office caused a lot of problems and confusion. Here, Tom is on-top of issues and has great follow-up skills. As two professionals with stressful jobs, River Rock has been a perfect fit for us!

These apartments are decent. Expensive but decent. My big complaint is that every morning I have to…read moreflip my breaker in order to have a cup of coffee from my Kuerig. I had maintenance come and I was told that, thats how its going to be and its something with the new fuses they installed. I find this hard to believe and very annoying since practically everyone uses these coffee makers these days. At the cost of 2k a month this is unacceptable and very frustrating to think that everyday for the next year I have to do this. Additionally, the water pressure in the shower is extremely lacking. Im told I can purchase a new shower head and the maintenance people will install it. I don't think I should have to spend more money than I already pay but maybe I will because its bad. Also, not even sure it would help. Bottom line is the apartments are nice and some have balconies. If you don't care about the two things I mentioned then its a good place to live near everything walkable.

The elevator button has been fixed! Thank you for responding promptly and for fixing it properly as…read morewell. The button worked great when we used it earlier so we appreciate the quick response.

Issue wasn't fixed, I didn't see the maintenance guy check it and he only tried contacting me to…read moreget in once. Washer still loud and walking during final two cycles. Issue isn't fixed.

The whole building reeks of mold. They make you sign a lease which acknowledges the mold smell from…read morethe walls but won't do anything about it. They will make every excuse to take your security deposit in full. They will also tell you they're a business and they do not care about your personal wellbeing. Don't move here unless you intend to never have anything repaired correctly or in a timely fashion. They also raised rent 200 dollars every year. 1 star because the apartments are spacious.

Tom in the office if he doesn't like you ..he will make your life hell. I been exposed to…read moreblack mold . They don't fix anything it's all mickey mouse work..the owner doesn't know what's going on on his own property..he to busy building new property

Horrible company and very disrespectful and very neglectful to their property and to their…read moretenants!!! DO NOT RENT FROM THIS COMPANY!!! Do your research and look at their reviews!!!

Been here since June and this has been by far the worst experience we have ever had with a property…read moremanagement company. Been dealing with no hot water for on and off four months and yet the issue is still not resolved. Property management just puts a quick fix to hold the issue over until it happens again. We now are going in three days with cold showers and water. When reaching out to JRK you get out to a voicemail and never responded to. Then you call again and they don't answer your call. No response from corporate. Trash area here is always a mess and full. Snow removal is a Joke, doorways and hydrants blocked. Cars blocked in by snow plowing. I wish we had learned from first time we started applying to live here and how unprofessional and unresponsive the property manager company is and was. DO NOT LIVE HERE! STAY AWAY. Not luxury living by any means especially for the amount you pay here. Very upsetting. 8/23/2021 New property manager is great. Corporate still sucks. They still remain unresponsive and just want to charge more money for everything. Nothing sent us is ever right or in accordance with Massachusetts law. They have violated so many since our moving in it's scary. Pool was open three days this summer but yet we still are paying for it as an amenity in our monthly rent. DO NOT RENT HERE! Can not wait to move!

DONT rent with these crooks. If you get the chance to work with the Assistant Property Manager,…read moreAshley Berry, you may as well just turn around and look for another community. She has a GOD complex. first of, her white SUV has been a disabled vehicle that hangs out in the resident parking lot mind you she sends out multiple notifications to residence who have disabled cars, threatening to tow them when she won't even tow her own and claims to say that her dead battery in her car is the reason and why she can't get it towed. Our lease ends July 2, My wife and I just Had a baby. On May 4, since they have a 60 day policy to move out, l asked if they can make an exception for the two days. It was followed by a piss poor attitude stating that I'd have to pay the two days of a prorated difference, And I asked if an exception could be made because of our new Baby boy in the world. She rudely declined that request Lady is a real piece of work and if this community is to be great at all, they would start with a firing of Ashley Berry

Hawthorne Commons is doing such a great job with snow clean up. We just got 2 feet of snow dumped…read moreon us & the workers are cleaning up round the clock and our parking lots are clear. Thank you!