Truly exceptional care and response time. We had a last minute need for a prescription and camp…read moreform and they responded on a SATURDAY! Thank you!

Can't go wrong with any of the doctors there. Really great people and are always excited to see the…read morelittle ones.

Super kind and patient people. Highly recommended. They take the time with your family and never…read morerush you out the door. They are very knowledgeable.

We have been going to Pediatric Medical Services for at least five years. I can't speak more highly…read moreabout the care that we receive. Dr. Alison Galanopoulos is our main doctor (Dr. Alison) but Dr. Kim is also fantastic. Dr. Alison has an infectious smile and puts my children at ease immediately. She is thorough, kind, and conscientious. I have never worked with an office with practitioners who care so deeply for not only the young patients they treat, but also their parents. I will be very sad when my children age-out of their services, but am happy that won't be for another 14 years!

We've been happy customers for 17 years, and now my grandchild goes here too. I am so impressed by…read morehow lightning fast the responses are on the online portal, and how the staff is on top of everything from check in to scheduling for follow up visits. I've always felt cared for no matter which practitioner. Such a comfort to have this care team.

I absolutely love this pediatric office for my daughter! Dr. Jenny Kim is amazing! She's great with…read morethe kids and I can tell she genuinely cares about my child. I initially went to this office because I needed to see a lactation consultant and was referred to here. Well,... I loved their office so much that I ended up switching to this provider office (so sorry to my old provider!). The team of the doctors and nurse practitioners are very nice. What I love the most is that they don't push for medicine, just the way I like it. The online portal is easy to use and reach doctor's office. Someone has always called me back for on call doctor, no matter what time at night it was. The receptionists are all friendly.

Double billing. Dr. Kim's wife who does the billing has no idea about insurance and it was very…read morerude when we called to ask about the bill. I would never recommend coming here due to this and then we called Dr. Kim he just agreed with her. Our insurance company confirmed that they were double billing us never had this problem with another doctor's office so beware I wish somebody would've told me this but we were going there for years I never thought that they would start doing this.

Our son is 14 so we've known Dr. Kim for 14 years. His personality is like that of a kind country…read moredoctor with a modern medical facility always answering ALL of my wife's questions big or small. Staff is very professional and although my insurance has changed a few times the office manager has helped me through the transitions patiently. They have a separate waiting area for sick patients so healthy kids don't get coughed on. Please do not hesitate - we highly recommend.

Oy, I have a lot of feelings about this practice…read more 1) The facility in Skokie is amazing. Super new, clean, and modern. I love it. This is probably my favorite part of T&C, sadly. 2) I like the nurses more than the doctors; they're much friendlier and engaging with my son than the doctors are. 3) The front desk staff is also very friendly and helpful. 5 stars for them and the nurses! 4) We've seen 4 doctors so far and we haven't fallen in love with any. This is obviously very subjective, but so far none seem to be really excited to work with babies? We only have 1 child so far who is 3 months old, so I have no context for pediatricians and how engaging they are with babies, but so far it's just not really what I expected. We did, however have one doctor while at the hospital who we really liked (Dr. Bergquist) but she's at the Halsted location which isn't really where we want to go due to distance. Finally.... 5) The billing department is A MESS. They are the reason I'm looking to change practices. So far, I've received 3 bills, none of which were billed to my insurance. After numerous calls back and forth between them and my insurance, I discovered that the billing department folks simply weren't calling the number on my insurance card or going to the website to confirm my son's coverage. Basically, my insurance company, Aetna, is billed through a separate company, Allied, which isn't in T&C's system. Since mid October I've had Allied representatives reach out to T&Cs billing department on two separate occasions to confirm my coverage. The verdict was that T&C billing now has to go through this lengthy, separate process to confirm my son's coverage which will for some reason take at least 45 business days to finalize. In the meantime, I'm on the hook for 2 out of the 3 bills (for some reason one of the bills was properly billed to my insurance, so I'm doubly confused as to why the other two are going through this separate process) Between the two bills that I just have to "wait" on for 45 days, it's almost $900, so obviously I don't want to pay for something that my insurance will cover a large portion of. I have a feeling, sadly, in the end this won't get resolved and I'll for whatever reason be turned over to collections for payment,. This is what happened to my landlord who used to take her son to T&C and ran into similar issues with the billing department. All of the reps I've spoke with sound miserable and like it's a chore to help you, which, while I'm sure it's not a fun job, it's not something I can do anything about as a patient who is trying to not drown in medical bills that aren't my responsibility. Hopefully they fix the issue soon but I imagine they'll lose more patients because of the awful billing department practices and staff.

For a large practice this place SUCKS administratively. And really, WHY ELSE would you go to a…read morelarge practice?? TWICE they have not sent records over for my son. This time for OVER TWO MONTHS. And the medical record office does not answer the phone EXCEPT ON TUESDAYS. What backwards, unfriendly-to-patients, uncaring kind of place is this. Oh don't forget the doctor who suggested my son was autistic as if it would be some dread disease if he were. Ableist and disgraceful.

Nicest people here. Great for younger ones. No complaints at all. Feel totally comfortable sending…read moreanyone here for a complete and accurate evaluation and prescription.

While I think it's crazy to review doctors like people review burritos online - had to post about…read morethis practice. Doc came in on Sunday to see my sick kid and was really a wonderful experience. Premier practice, I highly recommend

Our kids have been patients of North Suburban Pediatrics for 19+ years and we have been happy with…read morethe services received, until our doctor retired and we were handed over to Dr. Kelli Hatter. During the annual checkup covered by our PPO insurance, Dr. Hatter refused a blood test that has been done by the practice for years and she submitted 3 bills to the insurance company: one for Teen wellness exam, one of Doctor's visit and one for Medical/professional services all for 15 minutes my daughter spent with her. When I expressed my disagreement to the office that I am unwilling to pay for the extra charges, they sent me a letter to look for a different practice. If the annual visit is not for asking the doctor's professional opinion, then what is it for? It seems that Dr Hatter is more focused on billing patients, than of their wellbeing. If you are choosing North Suburban Pediatrics do yourself a favor and avoid Dr. Kelli Hatter.

We love the doctors here. They are personal, competent and get back to you if you have any…read morequestions. The reason for 4 and 5 stars is I found it surprising that they charge an extra fee for filling out the Illinois State Health Exam form that I need to enroll our daughter in elementary school after her annual visit. Maybe other practices do this as well - it was a surprise and should have been explained to us as this was not the case at our previous pediatrician.

Our regular pediatrician is Dr Minkus. But we had to see other doctors in this office due to last…read moreminute appointments. There are several complains I have about this office and if it weren't for Dr Minkus, I'd be looking for a new pediatrician. We saw Doctor Swislow for my baby's cold. She came down quite badly. After she started to get better, she seemed to get worse again - so we went back in . He looked hat her and all he said was Bad cold, that's all. He looked at her ears, her throat, and listened to her lungs but would not say a word about it. When I asked him about the condition, he would not really answer. I was concerned about secondary infections and how long it might still take for her to get better. He would not really say anything to that either. I am a new mom with a 11 week old baby and worry a lot. I received no assurance or guidance. He was just in and out as if in a hurry. Also I don't think I should have to remind a doctor to wash his hands before touching my baby. Won't see him again

Dr Swislow doesn't prescribe antibiotic just because the parents ask for it. He only does it when…read moreit is necessary. When true medical emergency comes in, he will not hesitate to use the best medicine (or provide the most timely and best practice reference). He saw both of my boys and I cannot ask for a better doctor.

Dr. Benuck is wonderful! He just completed his term as President of the Illinois chapter of the…read moreAAP - so he always has inside knowledge on the inner workings of the AAP (when they're going to change dietary guidelines, where they stand on the issues, etc.). He's personable, thorough, and has a great relationship with his patients.

Dr Ruiz is really nice and caring. We first met her 10 hours, after our little one was born. It…read moreseems like that was such a long time ago. My wives doctor introduced us, after a long night of labor and Dr Ruiz set up an appointment for our first baby visit. As exhausted parents, after a midnight birth and no sleep, I am sure we would have made an appointment to fly to the moon, if someone signed us up. We visited Dr Ruiz and really liked her and decided to continue with her for the last 6 years. She is really good with children and that confidence is good for the little ones because they feel safe. Plus she makes the nurses do the dirty work with the shots. Kids do not like shots and as a parent it is so sad to see them cry when they are really full of fear and pain. Recently the nurse drew a smiley face around her test and handed a piece of gauze and told her to keep wiping his nose. It was very cute and kind of erased the pain from her mind. I also must compliment the new location. It is only a block down from the old building. I know it took years to complete but it is really nice. The waiting room is really comfy now with a TV playing kids shows and another room with toys to keep them occupied while waiting. They did an amazing job of putting it all together. This is not the closest doctor to us but we feel safe that Dr Ruiz is like the 6th person to meet our little one. All of her shots and checkups have been done here and that makes us feel safe when getting those. So if you are nearby and looking for a doctor good with children, then I highly recommend Dr Ruiz.

I have 4 kids that see Dr. Ruiz; we LOVE her! She's attentive and is great with the little ones.read more