Stored my belongings here for over 2.5 years and barely accessed the unit. When I moved out,…read moreseveral items had water and mold damage--even though others in the same unit were fine and the floor was completely dry. The facility had multiple hurricane closures during that time and also underwent property updates (including solar panels), so it's hard to ignore the possibility that something happened during storage. The most frustrating part: I filed a formal complaint with detailed documentation and never received a single response. If everything goes perfectly, you'll probably be fine. But if something goes wrong, don't expect any follow-up or accountability.

A clean place, very very reasonable. I have used them twice and they have always tried to help me…read moreanyway they possibly could. I couldn't say enough good about them.

Awesome facility . Great prices! Friendly people that are always eager to help. Our go to storage…read morefacility .

From the owner: t Mission Storage, we offer the best self storage options in the area and can meet all your storage…read moreneeds. Our storage facility on West Norvell Bryant Highway offers both temperature-controlled indoor storage units and outdoor drive-up storage units, as well as parking spaces available outdoors to store your vehicle, boat, or RV. So when you need storage units in Crystal River, FL, come see what we have to offer at Mission Storage! Our self storage units in Crystal River, FL are rentable online! Rent or reserve your storage unit from the comfort of your own home.

Excellent customer service by Mo! He helped us get through…read morethe "paperwork " of getting our storage unit very efficientl!

Mo gave us the information regarding renting a storage unit in a thorough and helpful manner. He…read moredid a good job of being certain that we had the knowledge that will make it easier to access our unit.

Have two units and MKeyah in the front always helps me with anything questions have. If you ever…read moreneed storage stop on by.

so far so good, smooth check in. nice clean facility thanks Micheal. My flamethrower fit just fine…read more lol

Great staff ... thanks, Ms. Sky, for going the extra mile getting me into two storage with short…read morenotice.

Update: After my original posting on 9/26, 2025, I received a call from the facility manager…read moretelling me prices are set via AI and that I could appeal for a lower price. To be fair, I am moving out anyway because I have relocated to another city over a 1.5hr drive away so whether or not this price increase happened or not I would still be moving out. Suggestion for US Storage Corporate management, or where ever prices are set, is to reconsider their process for pricing to avoid things like this happening. I do not fault the facility manager or other lower level managers who must carry out policy, to be clear I fault the managers setting pricing policy and the managers above them who approved it. For the record, as far as the facility, it is clean and good looking and I was happy with it.

After an apartment fire, we needed immediate storage. We were immediately able to rent a unit,…read morewith the office staff, and Manager, Tally, being very helpful with our needs. Due to costs of extended stay hotels, and the length of time (4-5 months) before we could possibly move back, family in Texas asked us to move in with them, thus we needed to get a PODS and Tally was very helpful with assisting PODS delivery and pick up as we had to move quickly. Comparatively, I don't know rental prices, yet we were very pleased with a reasonable rate, plus the added assistance of Tally and her staff regarding the logistics of the PODS, etc. We recommend them as our unit was clean and no issues with pests or otherwise. These are outside entrance storage units, thus not climate controlled, inside entrance; meanwhile, that would be a decision one would have to make depending on each's circumstances. For ours, it served its purpose, with Tally and staff being friendly and helpful throughout our ever-changing ordeal. Thanks!

This storage unit is by far the worst I've had to ever deal with in my life, the customer service…read morethere sucks, the staff is as helpful as a block of cement tied to your leg as you're trying to swim. There's a rat infestation in the whole property and for what it seems like they haven't put any effort into getting this under control whatsoever (that is not comforting knowing that anything you put in their storage units is subject to damage from these creatures so don't think about storing any prized possessions in there). If you care about the things you want to store at a storage place then I would highly recommend not to rent from here.