"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

Went to Lange because they are one of the only exotic pet vets in the area. They were able to get…read moreus an appt. on short notice. Front desk staff and vet assistants were friendly and helpful. The tiny exam/waiting room we were put in didn't seem very clean and could've used some cosmetic work. We seemed to get mixed information between two vets, one exotic vet and one surgeon. Ended up being there several hours; had some long wait times between visits to give us updates. The surgeon pitched us options (expensive I'm sure) about hospital care, either at Lange or UT, and multiple home care options that would require multiple medications, but apparently wasn't going to give us the honest info about our pet's condition until we asked what the survival chances were. Sadly our baby was in bad shape and didn't make it. Don't know if I'd visit Lange again in the future if I found a better option, not that they provided bad service, just didn't feel as comfortable with them due to mixed messages and what felt like an effort to get more money or give false hope.

My dog adds some weight in the winter months when she's less active. She is rarely outside. Your…read morereasoning for not filling my dogs medicine because I want to keep her on a lower dose so she's not taking so much poison Is my decision. It's NEVER been an issue before. You charged me for a test and I was told it would be filled with her other meds. You did neither. You did refund me for the items you charged me for that were not done. However the heart worm test was done and paid for 2 months ago. Now when you're called out you make it look like my fault. The only one suffering is the poor dog!! Now she has to have blood drawn AGAIN because you choose to hold your mistakes against ME! I'm sorry people like Shannon should not be allowed to work around people or pets.

Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!