Such slow service!!! Takes forever and TERRIBLE CUSTOMER SERVICE If I could give less than this I…read morewould. My experience at this bank was TERRIBLE. Mara was amazing she helped as much as she could and didn't everything she could she should be than manager of this place. I was verbally harassed by the security guard, talked down to and made fun of by him for my situation. Corbin the assistant manager was also extremely rude, and had TERRIBLE customer service he clearly did not want to help me the customer or care to even be for espy at the least. He came out didn't greet us didn't apologize and sternly said there's nothing he would do to help us. This branch is extremely inappropriate and I would never consider banking with chase again.

I've always been happy with the service at Chase in each city I've been in…read more I just wanted to post a short little review regarding my visit to this branch on 1/7/2022. I had an appt. so I could have a document notarized. The person my appt. was scheduled with was out of the office. The Branch Manager, Robert, came over and greeted me and explained that he would assist me. Totally awesome guy! Friendly, engaging, and made everything so easy! Thanks, Robert! I am so glad to have Chase as my bank!

We have had an exceptionally great experience working with Brandon Drivon. Each and every time we…read morecall, with any request, he is attentive, responsive, timely and so helpful. He goes above and beyond for our family and we have absolutely loved working with him over the years!

This credit union is wonderful! The manager and his staff are absolutely amazing. They are helpful,…read moreknowledgeable, and engaging. I had a serious data breach on my computer that they helped me work through successfully as well! I wholeheartedly recommend this credit union!

It is terrible that this new building does not have a restroom for their customers…read more When a business denies bathroom access even to paying customers, it communicates a specific set of messages regarding its values, operational health, and perception of consumer rights in 2026. 1. Perceived Message to the Customer * Prioritization of Costs over Comfort: It signals that the business views maintenance and utility costs as more important than the physical well-being of its patrons. * Operational Instability:Customers often interpret a "No Restroom" policy as a sign that the business is understaffed or struggling with safety/vandalism issues it cannot manage. * Transactional Devaluation: Even though a purchase was made, the denial suggests the relationship is strictly for profit, stripping away the hospitality element often expected in retail and dining.  2. Impact on Brand and Loyalty * Reduced Return Rates: Research indicates that restroom availability and cleanliness are critical to business assessment; approximately 70% of customersare more likely to return to a business with accessible, clean facilities. * Negative Word-of-Mouth: Over 50% of people who have a negative restroom experience--including being denied access--will discuss it with friends or family, potentially damaging the brand's local reputation. * Humiliation and Stigma: For many, especially those with medical needs, being denied is "demoralizing" and can cause lasting emotional distress or "moral harm," making the customer feel unwelcome and unworthy of basic dignity.  3. Legal and Compliance Risks * Medical Access (Ally's Law): As of 2026, at least 20 U.S. states(including CA, OR, NY, TX, and IL) have passed the Restroom Access Act. This law requires businesses to allow customers with "eligible medical conditions" (like IBD or Crohn's) to use employee restrooms if no public one is available. Fines for non-compliance can reach $100 per incident. * Potential Discrimination Claims:If access is granted to some paying customers but denied to others, businesses may face lawsuits for discrimination based on race, gender, or disability under the Americans with Disabilities Act (ADA) or state civil rights laws.

The employees at this Chase location are always so friendly and helpful! I came in very close to…read moreclosing time to get withdraw some money and to get some change and the employees that helped me were professional, kind, and patient while assisting me with my needs and answering my many questions. I'm bummed I don't live close to this location, but if you do, I highly recommend this location due to their amazing staff. You'll be taken care of!

Fantastic service by the client service manager! I was able to open a checking account with no…read moreissues whatsoever, very pleasant.

I get goose bumps even leaving 1 star. This is a horrible bank. Any chance they get, they hoard…read moreyour money. They also delay deposits so you overdraft. Then they are ruthless and wont refund those charges. They also, don't care if they lose your business. I've worked with one person that had personality and was nice. You have to deal with out sourcing for help if you don't call the bank directly. Even if you don't consent to over draft charges, they still take your money. Worst bank ever, I might repeat just to feel better. WORST BANK EVER!! They continue this behavior over and over. They suck!! Go to a credit union.

This place rocks!! Very attentive employees, always answers my questions, and Vicki is a top-notch…read moregal! She will handle all your banking needs! Love her!!! The whole crew is great! Cannot go wrong banking here.

True local bank, so much better service in all respects than any of the bigger banks. Can't…read morerecommend them highly enough, especially Jeannette - she has been so helpful so many times for our business. Just the best.

The Old guy in the wheelchair in Its a Wonderfull life would love these guys! Firrst off when they…read moretell ya if you're unhappy with your loan before 30 days of signing papers bring back the money borrowed and be released ! They forget to mention to have the exact check they printed for you in there office ! There money cash no good . Then read the very fine print in the APR . 34 percent a month on that loan adds up quick to a lot of damn interest you're paying . 1500 $ borrowed and over 10k paid so far Wtf right? But that is also due to them putting there personal charge of an unknown insurance company on the rig you use as collateral . Your insurance which I have full coverage with Allstate is not adequate enough and if ya dispute there charges they will garnish you the amount they overcharge you ! Please read there papers thoroughly and if at all possible find someone else ! This dang place is wrong ! It's wrong what they do for no other reason than greed ! And I hear greed is kind of a bad way to go about your life ? I may be wrong but I could Never do what they do for a living !

Great amazing woman. Fast, efficient, understand and supportive. Been through hell and back with me…read moreover the years with the loss of my mother. My electric going out. Just all around great company.

Cheri C. Sherry…read morerenewed our faith in the importance of a good agent. We lost our second hime in the Holiday Farm Fire; our long-term agen retired soon after. We found ourselves floundering with some of the claims issues, several friends highly recommended Sherry. She has been amazing from the beginning. She explained all policy provisions to us, she advocated for us with claims managers, she fully assessed our insurance needs (important after such a loss). She also explained the coverages in a way that helped us know how to actualize the limits of our claim. She is aligned with an excellent company and she truly understands the ramifications of the choices you have, One of the best decisions we made in the last two years was to request Sherry Schaefers as our agent. We trust her expertise and advise.

Sherry has been my agent for almost twenty years and I can strongly recommend her and her team…read more They are professionsal, knowledgable, always have time to answer questions and are pleasant to work with. Sherry provided tremendous support on a recent claim helping me understand the nuances of the claim process and also ensuring my claim was handled properly. I can't speak highly enough of Sherry and her team.

Todd has been very helpful with my financial planning. He is thoughtful, knowledgeable, and able to…read moreprovide clear, practical advice across a wide range of topics. The insights he shared were very relevant for my situation, and he took the time to answer all my questions with patience and professionalism. Beyond that, Todd is reliable and genuinely cares about his clients. I highly recommend him!

Hands down the coolest guy around! Todd understands what us young adults need. From investing tips…read moreto budgeting tricks, hes got it covered. Five stars for making finance feel less intimidating and more empowering