Professional, caring, and empathetic that's how I would describe my experience here. I would…read moreespecially like to recognize my therapist, Suzzie. She is truly an asset to this company. Suzzie takes the time to carefully assess my shoulders and really listens to what my body is telling her. She pinpoints the exact areas of discomfort and provides modified exercises that accommodate my pain while still working toward improvement. Her approach is both thoughtful and results-driven. She is attentive, sensitive to my needs, and communicates effectively with her team to ensure I receive the best care possible. I highly recommend this place to anyone who is looking for relief and a path toward living pain-free.

My DPT Cynthia is an amazing professional. Cuts no slack, demanding yet very encouraging and…read moreexplains everything in detail. I most strongly recommend her. I needed someone who would "push" me

On 9/9/2024 I was injured during a massage at Sports Performance Physical Therapy in Chula Vista…read more The LMT had her elbow in the intercostal space of my left anterior chest when I suddenly felt an incredible amount of sharp, stabbing pain. I cried out and requested that she remove her elbow from my chest. The pain in my left chest was excruciating. I was unable to use my left arm without experiencing an enormous amount of pain. Even breathing was painful. Coughing and sneezing were unbearable. When I woke up the next morning, the pain was severe. Based on my symptoms, I was afraid I had a rib fracture. I contacted Cristianah Comaduran, Operations Manager of Sports Performance to notify her of the injury. She spoke with the LMT, who verified what happened. We stayed in contact over the next several weeks. I informed her that I would be filing a claim with their liability insurance and would contact her once I was completely asymptomatic. For the next two weeks, the pain was severe. I was unable to work, do household chores, and help my 4 year son with the things he needed, like getting dressed, bathing, basic ADLs. I filed a short term disability claim through my employer (I'm an ICU nurse). The stipulation for payment is that the first two weeks are unpaid, and then 60% of earnings are paid. This was a great financial burden for my family. The consequences of this injury were costly with low income for the months of October and November. My pain continued to improve until I caught an upper respiratory infection (URI) that caused continuous coughing. The pain was back and it was severe. Each cough and sneeze was excruciating. Once the URI resolved, my pain improved. For two months, the pain and suffering was debilitating, not allowing me to work, exercise, take care of the household, and most importantly, my son. It caused sleepless nights because the pain medication I was prescribed did little to relieve my symptoms, which lead to chronic exhaustion. The findings of my MRI on 11/14/24, which was two months after the injury, showed asymmetric edema at the level of the left third sternocostal joint. Two months after the injury, I still had abnormal results which were consistent with my symptoms. My thoracic spine MRI from 2022 showed none of these injuries. My PCP's impression was that there was a sprain of costal cartilage subsequent encounter. He determined it was costal-sternal joint strain vs developing costochrondritis. Along with pain and suffering, I experienced anxiety and distress due to financial strain. The injury resulted in thousands of dollars of missed wages. In addition, I was unable to accrue paid time off and contribute to my pension and retirement fund. This set me back two months from being vested at work. When I returned to work, I had very little sick or vacation time due to the inability to accrue paid time off (PTO). In January of 2025, I called out sick for 3 shifts (36 hours) when I was sick with the flu. I did not have enough sick time to cover the hours missed. I also received a double occurrence for my absence, which was not cleared from my record until January of 2026. It was worrisome that despite returning to work, the effects of this injury continued to be a financial burden and was affecting my performance review at work. This incident has also resulted in out of pocket costs, such as co-pays and pharmaceuticals, not to mention I was never reimbursed for the massage that started it all!! Perhaps worse than everything, I had to borrow money from my parents, so there's an element of shame in addition to the pain, suffering, and distress. This injury has been costly in terms of lost wages/PTO accrual and out of pocket expenses, not to mention inability to contribute to retirement and inch closer to being vested at my place of employment. I submitted an incredible amount of documents to Sports Performance in attempt to file a claim against their liability insurance. They were extremely difficult to work with and despite my repeated efforts to present all documents they requested, my claim was denied. Total cost for lost wages and out of pocket costs: $20,224.09. Because of this massage, I experienced pain, suffering, chronic exhaustion due to insomnia, anxiety, distress, and shame...and I didn't even get a fucking apology.

After a year of dealing with back, hip and leg pain and getting nowhere with other PTs, I bit the…read morebullet and made an appointment with this place after seeing the stellar reviews. I had just experienced another flareup and was feeling desperate. They were able to get me in to see Dr. Shane quickly, and when I tell you that I felt like I was with a miracle worker. We went through several motions during the intro session, and he was able to diagnosis my issue (piriformis syndrome and tight hips). He performed cupping and massage, and he was able to loosen up my stubborn hips. He then had me perform some PT exercises, and I IMMEDIATELY felt relief. I honestly couldn't believe it. I thought the relief would go away after a few hours, but it stayed for a few days. I've worked him for about 6 sessions now, and I've felt drastic improvements. He tailors the training session to my problem areas, and he doesn't increase my load too quickly, to make sure I don't reinjure myself (which had been happening before). It's a bit pricy, but it's honestly been a lifesaver for me. Would recommend to anyone!

Dr. Rachel helped me get back on my feet. I hate this overused word, but yes, LITERALLY…read more Everyone here is so professional, welcoming, and sincerely friendly! Even the clients were great! (Miss Fran, if you read this, I hope you're doing well! It was fun chatting with you!) My treatment started because of my broken leg, and I went twice a week down to once a week for a period of 3 months. I always did a warm-up, and then they tailored the exercises to strengthen and increase my flexibility. Those workouts were not easy, but necessary! Made me work up a sweat. My visits usually took one hour, and thank goodness my insurance provided and covered this service. I could also do more exercises at home with the online program they gave me. I don't want to come back here (because I don't want to be injured again)! But, if I do get hurt and need rehab, this place is the best. Thank you so much to everyone at Performance Plus!

Scott Thank you for your prompt attention to my billing…read moreproblem. I appreciate the quick response and resolution to my bill.

Very nice staff, the therapist was very knowledgeable and knew exactly how to help! It's a nice…read morerelaxing setting too. I was dreading going to my therapy at first, because I knew it would hurt, but the staff was prepared and knew exactly how to proceed. Very grateful :)

I was so on edge about starting PT but they instantly changed my mindset about attending physical…read moretherapy. Love it here at PRN! Nice location, always on time for appointments. Amazing staff (patient and kind) I would highly recommend this physical therapy office to anyone who needs!

I was a bit worried before I went there on the first day because I am Deaf and I forgot to request…read morefor an ASL interpreter. I had no idea how my PT and I would get along in terms of communication. After I left, I was satisfied and impressed. Ryan and Linda were nice and considerate. They were incredibly patient with me while we communicated on phone. Although it was a hassle for me to request interpreter, they made me feel as though I didn't need one. Phew! In addition to having excellent communication and patience skills, they are also competent in what they do. I felt safe and comfortable going there until my sessions ended. This location is clean and organized and the customer service is great.

Such an awesome experience. Spine & sport is already a great Corp, but Ryan and Emily were so…read moreattentive to all of the patients in the room. I felt like I was in good hands. I've been to two other PT clinics for three different injuries and this by far my favorite. The customer service at this location is outstanding, especially for being a new facility. Love the location and cleanliness.

Billing department sucks! Even if you reschedule your appointment they still charged you $50 late…read morefee and won't bill you 5 months later after the session is completed. The lady on billing dept is rude.

Total Physical Therapy in Eastlake is the best! They helped with my recovery for my lower back. Dr…read more Ben and Andrew are awesome. I learned a-lot of exercises that I can do at home to get stronger. All the staff is great including Gabby. I would definitely recommend them

I've been to 6 other physical therapists for my elbow tendonitis and only Cathy Boppert has been…read moreable to help me! I attended about 10 sessions over 2 months or so and she made me a fantastic and holistic program that worked and got me back on a path towards my hobbies and abilities like pushups and handstands. I really appreciated her personalized program and both her and Nizam were so friendly and supportive. Can't thank you both enough!

Not for me. I recommend you search and visit a PT facility in person before you decide where you…read morewant to go. The therapist's were very nice people but the types of exercises/stretches they had me doing in this very small room did not seem to be addressing my issue that I was being seen for. The room is so small that you trip over each other if there is more than one patient besides yourself and there is almost no equipment in the room. Evidently they run three businesses with one central office and the physical therapy for adults is conducted in this little room which seems like it was an afterthought just a way to make more money because they had a spare room. After a few visits I went searching for a different PT facility in person and am very happy with the Therapist and facility that I chose.

I've been going to Manual Orthopedic Physical Therapy for a couple of months now following my knee…read moresurgery, and I couldn't be more grateful for the care I've received. Karina and Cynthia are my physical therapists, and they are both incredibly compassionate, knowledgeable, and encouraging. From day one, they've made me feel supported and confident in my recovery journey. They always take the time to listen, adjust my plan as needed, and push me just enough to keep improving while being mindful of my limits. The entire staff is also wonderful--so welcoming and professional. Everyone goes above and beyond to make sure you're taken care of. I truly feel like I'm in great hands here! I highly recommend this place Thank you!!!

Owner was hands on. Great care. Very good follow up! Bottom line I received the pt I needed and…read moream back up n running

Great service and good customer care. Had a referral from the VA. First time having chiropractor…read moreservice done, felt comfortable

A session only last about 7 minutes and it does not help. I did 11 sessions, VA paid over $300 per…read moresession, and no relief on my back pain. Go somewhere else.....