The therapist Emily was great. The company is trash. When I signed up for therapy, they told me I…read morewould have to pay out of pocket due to my insurance plan. I agreed to the amount to pay each visit - paid that amount at each visit - and then I receive another bill a month later with "insurance and patient adjustments." They either willfully lied to my face or they need to train their employees on how billing works! Also, the billing department was of zero help as well.

I have always been hesitant about PT for injuries until my latest shoulder injury. I was referred…read moreto ARC PT off of parallel near Danny's bar a grill ( awesome place too). I met my Physical Therapist , Charlene, and I knew she was a great therapist and I was in good hands. She listened to my self assessment and did her own series of assessments and range of motion measurements. She knew exactly what we needed to work on. She gave me very realistic exercises that allowed me to feel the results we were looking for. I do my exercises at home and feel like I am moving in the right direction towards my shoulder injury healing. Charlene is a great Physical Therapist and from watching others working with their PT it is a positive, productive and healing environment. Great place for Physical Therapy

These folks are great they are caring considerate and give complete physical therapy all the way…read morearound.

don't get the over priced neurapathy plan! you can get the equipment online for a 10th of the…read moreprice .

I sent out a text earlier where I gave only 1 star. They deserve 5 thank you Sarah Brendan all…read moreof you so much . You guys know your stuff after tough shoulder surgery I was improving slow but getting there ty . All of a sudden my work comp doc discharges me wow I'm still pretty sore I let my emotions go crazy you didn't deserve sorry . Toby wishes you all well . Thanks dr ugh

I have had only positive experiences at SERC. I have had both Jack and Nate as my therapists. This…read moreis my second go-round with physical therapy at SERC. The first time, I was sent there by my Dr. This time, I was given a choice of several places and I chose to go to SERC....and they weren't even on the list! Nate is AMAZING! He takes the time to really find the spots that need to be worked on, and is the only person who can pop my back in the middle! Also, a couple of years ago, my son needed PT and Jack was his therapist. She really took the time to make sure he knew what to do at home and helped him to heal the right way. All in all....I would recommend SERC to anyone needing physical therapy!

Travis is extremely professional and undoubtedly an expert. I've made more progress with him in 4…read moreweeks than I did in months with my last two physical therapists. I've been dealing with back pain for over a year and things are finally trending in the right direction!

Performance Rehab KCOI (Formerly Blue Valley Physical Therapy & Sports Medicine) just got bought…read moreout by Kansas City Orthopedic Institute. Do not come to this place or any Blue Valley Physical Therapy locations unless you are looking for a disorganized and dishonest place to take all of your money ! They lie about billing and bill incorrectly! Ever since they got bought out by Kansas City Orthopedic Institute this company has gone downhill in terms of their ethics. We received a bill on 11/30/21 in the mail for $970.76, well then I called and they had no idea what was going on and said would call me back, but I never got a call back. We were told that we only had to pay $6.50 at every visit, which we paid and they had verified benefits with insurance on 11/16/21, but then my insurance tells me they never called to verify benefits and now the second incorrect bill i'm getting is for $161.18 on 1/6/22 because they have no record that we paid $6.50 at every visit on 11/16/21, 11/22/21, 11/29/21, 12/7/21, 12/9/21, except for on 11/22/21, which they showed we paid $6.50. Luckily, I paid with my credit card, so I have records, but obviously they have no idea.I used to come to this place, referred my parents, spouse and everyone, but now I tell them don't come here. The physical therapist are good, but even when they reached out to find out why we didn't come back and I told them what had happened, there was no follow-up or anything from them. Overall, the worst physical therapy in all of Kansas and Missouri. The only reason, we were able to make sure we didn't get robbed was because I work in healthcare. Just unbelievable and there is no communication from management or anyone to resolve this issue. I am writing this review because I don't want you or anyone you love to be taken advantage of in our health care system by this company. Hopefully, now that I have written this review somebody from management will pay attention and get this corrected ASAP. Update just spoke with billing manager because we got another incorrect bill for $120, the person didn't know at first why we got this bill, and was telling me it was the total of all visits, but the total did not equal that amount, then she figured it out and said it was for the first claim that had been voided by them and it could be disregarded and she would correct it, but now this is the 3rd incorrect bill. If I had not called, they would still have in their system that we owe this amount, but that is incorrect. So, now I have to take my billing statement from my credit card and receipts to show that I paid the $6.50. That person would also not transfer me to their manager and hung upon us. Just left message for Keith Camber, hopefully will get this corrected.

Esteban and Brett are amazing to work with. Their knowledge of post op rehabilitation got me back…read moreto my full use of my shoulder. Esteban also helped me with daily low back pain. Very happy with my PT here.

I have been to several places for different reasons. And I have not yet to find a physical…read moretherapist as I've found at Modern PT. The front desk staff is always friendly, welcoming, and warm. When you arrive they always greet you with a happy hello. And the back office staff does a great job with billing and insurance questions. I've never experienced any issues with insurance or appointment issues in the 2 years I've been a patient here. They do a great job of keeping things light and fun with their monthly giveaways for patients and voting contests for pumpkin and gingerbread house displays during the holidays. The owners are both active in the community. I've seen them out at local school events and taking photos at local school sporting events. They display their photography skills throughout the business. I've always thought it would be nice to see more of the staff or patients they've treated included in these photos. Ryan is extremely knowledgeable, personable, and professional. He does an extraordinary job of listening to the patient to understand them better. He has compassion and also nudges you when you need that extra support. I appreciate that he starts by educating his patients and establishing the building blocks for treatment.

My husband is on an adult men's baseball league in the KC area and has a lot of trouble with his…read moreknees. Cory Faris came highly recommended and we quickly found out why. One call and my husband was seen the same day. Cory was able to zone in on the problem and demonstrated different techniques to solve the current issue and also strengthen the knee to prevent further injury. We were very impressed with the professionalism and expertise of this clinic. Highly recommend.

Summit Rehab in Independence was a lifesaver! I planned a knee replacement and prior to my…read moresurgery, they recommended exercises to strengthen my knee, improve flexibility, and help me recover faster. They visited my home following surgery to assess any needs at home and reassure me in addition to planning for my post-surgery therapy. Jeremy and his team are extremely knowledgeable about therapeutic techniques and exercise to rehab an injury or recover post-surgery. When I felt discouraged or experienced a set-back, they were encouraging and adjusted my therapy to help me work through it. The office manager, Mary, is so helpful and patient. Everyone at the facility is friendly and invested in helping clients receive the best care possible. I HIGHLY recommend their office!

I love Dr Lowman! She's friendly and approachable. I always get right in, I don't have to wait…read more There's free parking right across the street. I highly recommend this office.

Dr. Hooks attends my daughter for scoliosis. She is so attentive, very patient, and extremely…read morethorough in providing her care. Since my daughter is on the top soccer team in her club, this is very important. My daughter felt a great deal of relief after just one visit with Dr. Hooks. She reached out to us following our visit to track our daughter's recovery and to also highlight actions that she should complete between appointments to help support her case and maintain much needed flexibility to compete at a high level. We recommend Dr. Hooks, hands down!

My daughter and I were in a car accident a few years ago. We went to a couple of different…read morechiropractors before finding Westwood Chiropractic. Dr. Downing took great care to treat each of us according to our individual problems rather than a cookie-cutter approach. He genuinely cares. His office staff took care of all the insurance paperwork which alleviated a lot of stress. The care we received was wonderful. It was such a good experience that we have continued to have him as our family chiropractor ever since.

Great place with helpful staff and amazing treatment. I would highly recommend this practice.read more