This is for the San Rafael location which strangely doesn't seem to have reviews on it…read more My child has a diagnosis that requires skill and care, Paradigm has neither of those. My daughter was given an administrative discharged after less than two weeks. In those 12 days she did not shower, brush her teeth, and staff claimed she had an eating disorder, was self harming, and was a risk of walking away. Upon admittance I tried to explain her auditory hallucinations and how they affect her behavior. She was eating outside to avoid overstimulation, has a compulsion to pick at scabs (which they deemed self harm, but did not address the wounds or encourage self care, her wounds were undressed and she was never given kind words or alternative ways to cope). The only time I heard of their concerns was an hour before they decided to discharge and transfer to a higher level of care that they claimed to have arranged which was an absolute farse. We were turned away when that facility said she was not a high risk and they did not have a bed. All of the factors the director and staff at Paradigm used to "qualify" her for a bed at this facility were not factual, just their assumptions... very bad ones. If 0 stars was an option, that is what they would get. My daughter left more at risk than when she was admitted. I was not prepared to have her home and she was not stable on medication which was the whole point of her admittance to Paradigm. It took a week to get medication started at Paradigm even though we had a plan and it's effects were not yet seen upon their discharge of her which is proof of their incompetence. Especially the way it was handled. Their skill level did not meet the needs of my daughter. My daughters psychologist was absolutely disgusted at the treatment we received by Paradigm.

Paradigm Treatment for Young Adults in San Rafael saved my life. The level of care available and…read moregiven at this program is much needed in the mental health residential world. You are safe there, your needs are met, you're given the utmost respect and support through this time of healing.

They were there when I could not take care of myself. I learned about the 12 step programs, and…read moreother alternatives to keep me sober after my stay. And the open sleeping rooms was actually a benefit for me. We would crack jokes, talk about whatever happened that day, it built a kind of bond. But make sure you get a bed on the wall!

The Vine has done a lot for the community of Marin and dealt with many people that no one else…read morewould. This really is the last house on the block, when you end up here it's not like you want to be there. The staff deals with these characters with class and dignity. It's a very high stress job but they show up day after day, sometimes all night, to try to teach full grown adults how to live. Without getting hooked up with the people and services I received from The Vine I would not have three and a half years sober today. And it's not like I behaved when I went there, they dealt with a kid. I am of service there now by going to the alumni meeting and telling the residents how my life has improved as a result of my sobriety. I have a lot of love for my Helen Vine family and y'know it's not a perfect place but it's much better than the rest. People are pretty spoiled when they go there and complain, they should go check out Cherry Hill before they start talking. It's heavenly. The amount of meetings and healing there is opportunity to get there surpasses many others. If you want sobriety you gotta chase it like you chased the bottle and they make it possible there to find what you need to succeed. I know many others that got their start at Helen Vine and have far exceeded expectations and are now contributing members of society. I pay back what I have gotten here by paying it forward, and have a lifelong debt and ceaseless gratitude for what I have received. That's all for now.

A very professional group practice…read more I've been impressed by their responsiveness and thoughtful response for a patient advocacy

We went here for help with a needle phobia and after 3 months of therapy with little to no…read morecommunication other than telling us things were going well. When we wanted to wind down, the therapist told us it didn't work. After doing more research on exposure therapy, it became clear to us that the therapist had no idea what she was doing and only did the laddering, or very first steps, of the treatment. It was a totally waste of money. Stay away from this place. They totally misrepresent their expertise.

Karen is an incredibly compassionate couples therapist. She really knows how to put you at ease…read more She helped my husband and I go through some difficult times. She provided us ways to communicate. I don't think we ever knew how to properly communicate with each other until we began seeing Karen. I cannot be more thankful and appreciative enough for what she has done for us and taught us.

Karen Motan is exactly what everyone has said, compassionate and intuitive. Her understanding of…read morepeople and her active listening technique makes you realize she understands what you need. She has very practical experience in life and that always builds my confidence when it comes to a therapist. She's experienced and provides real feedback and shows genuine interest. I think there is nothing's better than feeling like you can speak to someone and they help you make changes in your life instead of talking to someone who you feel like you're just updating every week. In therapy, you want to make progress not a life long commitment to attending therapy and I believe she understands that and her motivation is in making people feel good and productive.

I attended Newport Institute's Bayview location during the summer of 2024. I was experiencing…read moresevere depression and suicidal ideations at the time I admitted. While here, I appreciated my sessions with my counselor and therapists. I was able to connect with the clinicians in the unique ways a residential setting allows for, and I grew to trust them with things I'd never previously opened up about. I also enjoyed many of the activities including art therapy, adventure therapy, swimming in the beautiful pool, acupuncture and cupping, horticulture group, and the clinical groups. I made connections with the staff and residential manager as well. Over the course of my time here, Newport became a home. In its safety, I processed my traumas and gained self confidence. I am doing well today because of my experience here. With all of that being said, this place was not perfect. The food was awful, and as someone with ARFID, I often went hungry. They made accommodations for me but took their time in obtaining food I was able to eat. Some of the staff were not the best fit for the job, causing us as clients to feel un-cared for while certain people were on shift. This location was short a therapist while I was there, and gaps were filled virtually, which was very challenging for me. Overall, I would highly recommend this location based on my experience. However, I am aware that the company is currently experiencing some structural changes that may impact its current quality of care. If you choose to pursue treatment here, I hope it is still as healing for you as it was for me a year ago.

I attended Newport bay view in the summer of 2025 and I had an amazing experience! I felt like as…read moresoon as I got their I was able to make connections with the clients and also the staff. Newport Bayview has amazing therapists, some amazing CC's that you can really bond with, they also have a school session time that is very amazing especially if u were doing college classes like me. The food was good from time to time but they always would accommodate for you if you had any allergies or any dislikes. The house is beautiful and you get to go on fun group outings as well! Newport was the first residential I have ever gone to and it was one of the best experiences when making a leap into recovery with my mental health and addiction. Since leaving Newport I have also been able to stay sober and have noticed a change in my happiness as well! I have also been out of their care for over 3 months now and to this day I still talk about all of the fun experiences I had while being their, all of the staff that i miss and just how well they treated me. Newport Bayview was hard going to at first but I don't regret my stay at all, 10/10 would recommend

She is a caring and compassionate counselor. I saw her for about a year and was able to open my…read moreviews to certain topics I was narrow minded on. She is very professional and she sets a calm environment. I would recommend her to anyone having doubts about speaking to someone about traumas .

Jennifer is phenomenal!!…read more She has really helped me discover the root of my troubles and I have made a lot of positive emotional changes in the 6 months I have been seeing her and I am so grateful. She is warm and insightful and makes me feel like I am in a safe place where I can open up. She has also helped me find my inner strength which I have needed as I learn and grow. I highly recommend Jennifer.

Bayside Marin is an excellent treatment center, I'd rate it #2 in northern California…read more At first, I didn't want to go here, mainly because of negative reviews and hearsay from an acquaintance, and corporate ownership. But I quickly changed my mind. I came here devestated by a very traumatic year of my life, in as much of a mental health crisis as I was in a substance one. Throughout the length of my stay, I was treated with understanding, patience and compassion. The bulk of their program is cookie cutter evidence based, but high quality. The employees at Bayside really care about their work, and their clients, and because of this it didn't have a corporate feel, even though they're owned by Acadia. What made this stay extra special for me was the therapy and one on one conversations I had with staff. I had the honor and privilege of working with the best therapist I've ever seen. When there's a true match with therapy it can be magical, spiritual. I have transformed into a better version of myself because of the one on one work with my therapist, whose intelligence, wit, patience, and compassion helped me to rise above and shine, despite facing some extremely challenging triggers in residential this time. When you can't fully care about yourself, sometimes you can borrow someone else's faith in you until you're able to care about yourself a little more. By the end of my stay, I felt more confident and centered than I had in a long time. I also wanted to say, the tech supervisor helped guide me psychologically and spiritually as I faced various challenges at Bayside, and helped revive my interest in spirituality, meditation and awakening. I had the best spiritual and psychological support I could have asked for, which I thought would be impossible after being at Olympia House in 2022. (Both are good rehabs with their unique strengths and weaknesses. I learned a lot at both, but they're not directly comparable, OH is a little more unique in terms of approach and programming. Bayside was extra meaningful because of the particular therapist I worked with, the behavioral technician supervisor I mentioned and the particular clients I bonded with. They actually listen to client feedback and I watched them make numerous improvements over the three months I was there. With that said, there is room for further improvement. Clients are shuffled over to the main campus from detox with very little explanation of where to go and when, which leaves freshly detoxed clients confused, angry, and feeling disrespected. I've been told they're working on fixing this problem. Scheduling glitches do happen, but that's true of any medium or large rehab. They do their best. And also, sometimes communication can be a little complicated between departments. No place is perfect. Gorgeous campus. Food was great. I was told this was a rehab for rich people who valued aesthetics over content, but that's not what I found here. They have some incredible talent working for them and client socioeconomic backgrounds are mixed. 2026 update: I've had to return to Bayside and things have only gotten better, taking my review from 4 stars to 5. A lot of mediocre therapists have left, replaced by excellent ones, and they have made subtle but noticable improvements to the programming. I'm SO grateful for Bayside Marin, one of the finest treatment centers in northern California and perhaps the country. Last. I would encourage people, strongly, to ask to change their therapist if the initial assignment isn't a match. I did, and it made all the difference in my stay.

I've been to two other 30 day programs 25 years ago that were 'ok' from my limited experience …read more.. nobody is happy to be in an institution suddenly. That said if the staff, accommodations and surroundings are pleasant as well As vitals like food and professional attention.. then ok. Bayside is a corporate owned profit focused place. I could site many critical issues but would rather tell you at least at the moment early 2026...do your homework for you or you're lived one .. it's an investment in a second chance to have a life worth living. This is not the place

Unable to contact providers directly, must work with the front desk to do any messaging outside of…read morean appointment. Office failed to properly complete my prior authorization and refused to work with me or my insurance to get the necessary information submitted. Office insisted that "usually" prior auths are denied for XYZ reason, refused to read my prior authorization to see that it was simply incomplete and that I did qualify. When I provided proof that the authorization is just missing the necessary information I was told they were working "diligently" and never heard back. Going here is a disservice to your mental health. MHS treats patients like numbers - even if you only need medication management for a stable condition, go elsewhere.

I was experiencing extreme weariness, so I went to Mindful Health Solutions in San Rafael to see…read moretherapist Kim Schurman. I felt immediately more at ease at the clinic because to its sleek aesthetic and calming color scheme. I felt immediately at ease by the friendly staff. Kim had a kind and perceptive approach. She offered useful ideas to help me manage my weariness and assisted me in determining the underlying causes of my exhaustion. She helped me figure out how to properly manage my everyday obligations and prioritize self-care. The calm environment of the clinic and Kim's knowledgeable counsel were very important to my healing. Her assistance has helped me regain my vitality and enhance my general wellbeing.

Samantha Terriss is a truly gifted therapist. She brings a unique blend of skills to her work,…read morecombining somatic modalities and intuitive ways of knowing with more traditional psychotherapy. Her work is deep and transformative. As a colleague who has known her for two decades, I can attest that Samantha is attuned, empathic and brings her full presence to her work. I recommend her wholeheartedly and without reservation, for individuals and couples alike. Jeff Cohen, Licensed Marriage & Family Therapist

I have had maybe ten in person appointments with Samantha. I'm always amazed at how much lighter I…read morefeel after working with her. There is a playful, gentle and highly discerning nature to her work. She seems to get right in there to the thing that really matters. I've frequently found myself dropping into inner places of wonder and innocence that I'd forgotten were available to me. I'm always amazed by her skill and always eager to return. Highly, highly recommend.