Elegant, friendly, and multilingual staff who are considerate and never pushy. I didn't end up…read morebuying a watch, as I hadn't realized how expensive most of them were, but it was refreshing to see how the staff took the time to explain everything and clearly knew their products. They never pressured me, and they gave my wife and me a wonderful experience. Next time I'm in Berlin, I'll definitely return to pick something up.

As a recent customer of this boutique, I strongly advise against giving them your business unless…read moreyou're comfortable with a business that only cares about you when they are making money. Because once the merchandise is paid for, their service to you is no longer needed and unless you are paying them more, they will NOT go above and beyond to service their clients. I recently paid full price for a time piece and followed their instructions completely for a Global Blue refund. They missed an important detail about keeping the original box and it hindered me from receiving the refund (I didn't keep it because I was backpacking). I asked for help to send me a box; they asked for €290. How petty. Sure, this is a profit-based company, but when you spend this kind of money, it's poor taste to have a customer pay for the company's poor advisement. After contacting the representatives that assisted with my purchase, Johanna and Adrian, for help - they wanted more money. What's worse, they never even checked back to see how things were going or offer any reasonable help after I explained the predicament THEY put me in. In this type of industry, they don't represent the excellent service standards expected. Not elite, not excellent, not even worthy of an honorable mention. When your transaction is complete at this business, they will smile and give you their business card. But it's worthless because trying to ask for help after you leave the store is impossible. If you don't care about money, give them your business.

Amazing! I'm so happy to have found this place! It's been a…read morelong time that I have received this superiour customer service in Berlin! After my Armani watch was abused and practically destroyed at another jewelery in Berlin I FORTUNATELY was lucky enough to come across the mastery and friendly helpfulness of Prestige Jewelery. With his extraordinary skills and knowledge the pleasant jewelery master who helped me was able to fix the complete fuck-up (pardon) from the previous place. Thank you so much, Prestige Jewelery! Other than the professialism and friendly demeanour I can say that the atmosphere in the place is wonderful. Merci beaucoup!! :-* See you soon, Ramona

From the owner: Silber- & Goldschmuck · Uhren & Reparaturen vom Uhrmachermeister · Trauringe · Ankauf aller…read moreEdelmetalle & Edelsteine: sofort Bargeld für Sie · Schmuckreparaturen & Extra-Anfertigungen jeglicher Art vom Goldschmiedemeister. Ihre Adresse, "Wo Wünsche Wahr Werden".

From the owner: Juwelier Barok ist ein familiärer Fachbetrieb mit eigenem Uhrmacher und Goldschmied…read more Marken Accessoires , klassischer Schmuck aus Gold und Silber und natürlich auch Uhren und Trauringe gehören zu unserem Ständig aktuellen Sortiment! Dienstleistungen und Reparaturen sind unser großes Plus! Anfertigungen kein Problem! Und sollten Sie knapp bei Kasse sein, sind wir die richtige Anlaufstelle für den kompetenten und ehrlichen Edelmetall-Ankauf! In unserem Trauringstudio können sie aus über 1000 Modellen aussuchen! Besuchen Sie uns und werden auch Sie ein Teil unserer Juwelier Barok Familie! MFG Der Juwelier Ihres Vertrauens

Really lousy experience... Avoid at all costs! After several…read moremails exchanged, I Recently ordered an expensive Breitiling watch from Montredo, which according to the web site was 'in stock' Long story short, after full payment and two requests to know the whereabouts of my watch, 14 days after payment, it turns out that the watch is not in stock after all, and has been sold... But not to panic, as they are willing to reimburse the watch in question or I am welcome to have a similar one at no extra charge -the so called similar one has unmatched dial colors with bracelet-, but I will still be required to wait an additional 5 days. To add insult to injury, this is the kind of company that 'kills' you with their insincere politeness, as they are 'sooooo sorry' and 'sooooo disappointed' on your behalf, but make no commercial gesture to placate the customer and since they are sitting on your money, not much you can do about it... I requested the CEO's comments about the whole fiasco, but doubt very much he will grace me with his attention.