Seasons of Santaquin is a fantastic! It's a tough decision to place a loved one in an Assisted…read moreLiving Home, but once you meet Richard and his staff those worries go away. Richard, the owner takes the time to get to the entire family and always makes family welcome. The way they treat our loved ones helps me feel reassured that they are well cared for. They have lots of great activities that the family is always invited to and makes sure life stays interesting and fun. I cannot say enough about the care givers there and would recommend them to anyone.

My mother was taken such good care of when she stayed at the seasons. I was extremely impressed…read morewith the staff and how living they were in such a difficult time in our life. The medical staff was always on top of everything.

Elevation Hospice took such good care of our mother while she was at home and later at the…read moreassisted living facility. We are thankful for everyone that participated in our mothers care but especially to Deena her morning CNA, and Hollie her nurse, for their loving care, attention to detail and compassion. Thank you from the bottom of our hearts!

Elevation has some of the most kind, compassionate and committed team members I've ever worked with…read morein this industry, a group of people who truly care deeply about the human experience they can help to enhance by going that extra mile for their patients.

As the Activity Director at Heirloom Assisted Living, I can truly say this is one of the most…read morespecial places I've ever been part of. Every single day I get to work alongside the most amazing Administrator and leadership team who genuinely care -- not just about the residents, but about the staff too. Our Administrator leads with compassion, integrity, and heart, and it shows in everything we do. Our residents are the heart of Heirloom. They are full of stories, wisdom, humor, and personality. It is such a blessing to create meaningful activities, celebrations, and moments of joy for them. Seeing their smiles during events, music days, games, and simple everyday interactions reminds me why I love what I do. Heirloom Assisted Living isn't just a facility -- it feels like family. The teamwork, support, and positive atmosphere make it a wonderful place to work and an even more wonderful place to live. I am so proud to be part of a community that values dignity, engagement, and genuine connection. If you're looking for a caring, welcoming environment for your loved one, I wholeheartedly recommend Heirloom Assisted Living.

My grandma-in-law had a series of unfortunate events in the last year, rendering her unable to live…read moreon her own. It has been extremely hard on her to lose her independence and have to rely so much on others. She stayed in a rehab center for a few months, which was a nightmare, and moving her to Heirloom Inn has been a lifesaver for her-both mentally and physically. The facility is beautiful-decorated like you'd expect your grandma's house to be and well cared for. I happened to visit during Christmastime and the seasonal decorations were abundant-a few trees in the lobby and sitting areas-one with pictures of residents on the branches. It's apparent that someone puts effort into the aesthetic here, which is much appreciated. Her "room" is more like a small apartment. She's got a kitchen, living area, bathroom and bedroom. Although it's not "her" home, it's got the feeling of home and she has personalized it with things that bring her comfort. I've had a few interactions with staff members and everyone has been very kind. The vibe here is not sad and hopeless like other places, but truly a community. If you are considering moving a family member into this facility, you won't regret it.

This is a top-notch facility with a wonderful staff of caring nurses and therapists. Everyone who…read moreworks here seems dedicated to improving the residents' lives. My husband received the best possible care.

Really exceptional experience in the Rehab unit. Smooth admission and discharge process…read more Individualized therapy that specifically prepared my Dad to return home. He loved the food. I was particularly impressed by how respectful staff are to the vets. It's a tremendous comfort to know such a nice place exists for my Dad. If/when he needs long term care, he knows there is a good place that he would look forward to returning to stay. This is the nicest facility I have ever experienced.

Rikk wrote "Unfortunate circumstances force us to place mom in a care center. We were totally in…read moreawe when we walked in the door. This Assisted Living looks and smells just like a comfey home. We were greeted by the Owner who happens to live on site. We were shown a few rooms that were decorated with home made quilts, oak furniture and a comfy chair. When placing mom there we were able to decorate her room, communicate with her via email and skype and even shared a few wonderful home cooked meals with mom prepared at the care center...Yum bread pudding........Mom's health went from being on Hospice to being able to return to live with family once agian although. We will miss the little family she had while she was at Serenity Springs!"

This was a great place. The owner and staff made it feel like home for grandma. We all enjoyed…read morevisiting and grandma's care was great. I would recommend this place to anyone. Very clean and very caring

Our Mom was a patient in this facility for a year before she passed. The Administrator and her…read morestaff proactively engaged in family estrangement. This Administrator allowed a non family member who exercised undue influence using a "power of attorney " to unlawfully take our Mom from the hospital she was at and check her into this facility. Our family had an Emergency Guardianship and had plans to move our Mother to a facility closer to family and distance from her "trusted friend". The Administrator of this facility actively supported, encouraged and participated in blatant disregard for our family and our legal counsel. The staff at this facility under the direction of this Administrator actively engaged in preventing calls, visits and contact with our Mother who had dementia. We made repeated attempts to schedule a meeting with this Administrator to discuss our Mom's health and social history. She would not return our calls. When we drove 2 hours to get to the facility she would slip out the back door and claim she was gone for the day. Our Mom called the facility a "prison". Rightfully so. This person should not be allowed to have the unchecked power she has. She caused great pain and suffering for our entire family. She is in a position she should not have. Shame on the parent company for allowing her to go unchecked. Our legal counsel comments were that in 16 years of dealing with these types of companies, this Administrator had the most blatant disregard he had ever experienced. This Administrator played a major role in allowing a non family member who catfished our Mother and unlawfully place her in this facility where she passed a year later. It was the worst year of her life as a patient and ours because this Administrator would not make the time to meet with her family to discuss her needs and concerns. She actively participated and promoted in family estrangement and helped our Mom's catfisher maintain complete control. The Administrator of this facility should be investigated and removed from her position. She has far too much power and very little oversight.