Their on call team sucks terribly. We will spend 20+ minutes waiting for someone to pick up the…read morephone when we need their assistance asap. Some of the nurses are also very unprofessional with how they act and handle certain situations and treat staff members of the assisted livings they visit.

Roy is very kind and compassionate during the worst moments a family can experience. He was patient…read moreand took the time to listen and comfort.

There are much better facilities equipped to take care of your loved ones. I found Brighton to be…read morevery unorganized, lacking a chain of information streaming in regards to the care of your loved on. I have had multiple phone calls after my fathers death from employees questioning what kind of care he needs to wanting to come and evaluate him, and today calling him by another name all together. Clearly there has been an error administratively with not only my fathers information but of my personal information as well. While I can understand a mistake can be made, when you are dealing with the end of life and a loved one I find it incomprehensible that this can and has happened. I would not recommend Brighton Health and Hospice. I would however strongly recommend Millcreek Home Health. They stepped in at the end offering the kind of care we needed.

The intake process set the tone for a less than positive experience. Several different employees…read morecalled my sister and each person asked the same set of questions. Every fifteen minute call covered the same material. Only the female chaplain recognized that my sister didn't want to go over the same sorrowful facts again and again. Does Brighton use electronic charting? Could those questions not have been asked one time only? My sister and I felt we couldn't work with the first nurse who was assigned to my elderly father, because she would call my sister and, in a stressed manner, rattle off information about our father's condition. She would speak so rapidly that it was difficult to understand her. Nurses we respected had worked with her before and liked her, so this may have been a one time situation. However, my sister and I found those calls stressful, so we asked for my dad to be assigned a different nurse. This nurse did visit my dad regularly and made good suggestions as to how Dad could be made more comfortable in the nursing home, ordering more services for him such as a daily shower, massage therapy, and music therapy with a harpist, all of which Brighton provided. He also always responded promptly to our requests for consults or information. However, when it was close to the end, my sister and I had to be the ones to suggest that Dad receive morphine. We thought we could rely on his expertise and experience to let us know when this palliative measure was appropriate. As a result, our dad suffered significant discomfort for a couple days in the last week of his life which, in retrospect, seems unnecessary. We thought that one of the main points of hospice was to prevent suffering when possible; we realize it's not always possible, but Dad certainly seemed a lot more peaceful when he did get the morphine. One final concern: the male chaplain promised to follow up with my teenage nephew after my father's death, and never did. To sum up, there were very good things about the services Brighton provided, but there were disappointing things as well.

This location is small and amazing. They can take up to 13 residents. It used to be a house and it…read morestill feels like a home. The staff ratio is great and they are all extremely caring. There are goats and a turkey in the backyard and an area for hanging out with families when they come. My dad is on hospice there and the staff has helped so much through all this. We highly recommend this place!

From the owner: Assisted Living of Draper is a totally new concept in assisted living. Mom & Dad now have the…read moreoption to live in a "Residential" style Assisted Living Home that is family friendly, affordable, and most of all ... easy to transition to, because it feels and looks like a ... Home, not a place where it feels like they will spend the rest of their life in a Hospital, Hotel, or Institution "Type" facility. Our luxury home has a master chef who will prepare delicious home cooked meals, Registered Nurses and CNA's who provide the best of care, and a fun and energizing activities schedule. We also have "Nurse Call Necklace Buttons" (which we refer to as "Room Service" buttons) and pull chords in the bathrooms, because safety is our priority.

I have been taking care of & living with my 92 year father for five years…read more While it is an absolute joy for me to do so it is also extremely stressful. His health is average for his age but is declining. Solstice Hospice is a locally owned company who is not centered around only making Big Bucks like most of the other institutional companies. I have been in Retail my entire life and I have n e v e r had such incredible service from the staff that takes care of my Dad. Everyone is extremely knowledgeable and kind. We have a team who cares for Dad: We have CNA Care from a remarkable fellow named Vlad who helps Dad shower 2-3 days a week; A wonderful Social Worker, Tammy; Debbie, an RN of 40 years who knows more than most Doctors I know and her demeanor is stellar (& is so funny!); A non-denominational Chaplin who helps with the big unknowns; Get this, A Music Therapist! Dad has played Saxophone, Clarinet and Piano all his life. She plays the guitar and sings with perfect pitch all the old songs Dad & Mom used to dance to. And last but not least. An amazing woman who is a Foot Zone Therapist! She is a professional therapeutic foot zone practitioner who has been doing this for 18 years. You have, have, have to see it to believe it! Or should I say feel it. She helps Dad so much on an uplifting emotional, spiritual and physical level. Dad always asks, "Is this the day that my feet get Zoned?" He loves everyone who helps him as do I. If you are scouting for a genuine caring, sincere, and ethically run Hospice Company please give these wonderful people a call. All you need to do is have the patient's doctor provide a certificate indicating the areas of decline they are experiencing. Your loved ones deserve this kind of attention and care. Laurie Metcalf.

These people are the very best at making patients feel like family. I would trust them again with…read moreanyone in my family and will definitely recommend them to anyone that asks my opinion!

So happy to know there is a Utah hospice company that actually cares, is responsive and is led by 2…read morewomen who actually have dedicated their lives to doing this... Aspire exists with only one intention from my experience; to offer the highest level of care and compassion to families and patients. My grandfather had a terrible experience with another company that the hospital recommended, they were awful, never showed up after the 1st visit and then wild releases him from service without a fight. He passed away in pain and on drugs that made me agitated and delusion. I wish we had found Aspire much sooner.

Could not be more upset with this service. Family member was brought home. Little communication,…read morethe driver could not get member up the 5 stairs, asked if I could help. With nothing more than a sheet. Called Ems to help. Hospice nurse is not available until not sure when, even when told they would be waiting once transport arrived. No plan for meds. Offered to FaceTime. And asked what we had to give him. I won't say what they suggested. Might just be emotion but would not in a million years suggest this service!!

This company is awful on all levels. They are inappropriately medicating my grandmother with…read moremethadone. They are neglecting her, not providing food regularly, and the NP, Amy Flynn is incredibly rude. The CNAs are regularly hours late for her care appointments. The staff have shared that they are incredibly understaffed and overwhelmed. They have at least 13 care appointments in the evenings which results in minimal, inadequate or truncated care. If you want quality care, DO NOT use Brio Hospice.

This home health company has the most passionate and helpful staff I have seen. I would higher…read morerecommend them for your home care needs!

I was nervous finding a good skilled nursing facility for my 89 year old Dad. But this one was…read moreremarkable with nursing staff and therapists!

Draper Rehab and Care Center is a very professional place with great staff. The experiences I have…read morewith the facility has all been great. The staff are so kind and helpful.

Neglectul. They refused to speak to the ombudsman after encouraging me to make a report against the…read morememory care facility my mom was at. They wouldn't answer specific questions or give witness to the wrongs they saw. They acknowledged a lack of education on the part of the facility that lead to direct harm and refused to offer any assistance, share information, or support justice. They allowed the retaliative behavior of the facility to blind them and even tried pulling back the hospice services they themselves, just hours prior, had insisted she needed. I'm appalled and utterly hurt by the way they failed to help me and my mom as she lay dying or to give account of what they witnessed when doing so would spare others heartache and ensure the facility wouldn't be allowed to continue their harm. I was warned about them and ignored those warnings and have paid a grave price. Their services are a joke under the guide of caring. They're in it for the money and won't show up for you. Go with another service because Envision and their staff say they care but when push comes to shove and they have a clear and easy opportunity to do right, they chose not to. They're not going to provide you the care you need at such a critical time. Save yourself the heartache.

Great clinical staff! The PT program offers above and beyond therapies…read more I am a little biased, but I truly think that the care provided at Envision is of the highest quality. The proof can be found on Medicare.gov on the Homecare compare tab. Thanks, T

Awesome staff, so caring. I have had experience with a couple different hospice companies and this…read moreone has such an atmosphere of kindness, it spills out into the care they give. Awesome people, awesome buisness culture.

We love working with Adagio Hospice 90% of our residents chose Adagio for Hospice, so we see them…read moreall the time and their happy attitude helps so much in this type of environments . We love that they always have the same cnas and nurses, that says a lot about them and is so much easier for seniors. They take care of our seniors as much as they do to their staff. Thank you for your services.