Extremely helpful in the aged care process and research. I couldn't have made it through it all…read morewithout Care Guide. Very responsive, answered every question thoroughly, and would even be a part of conversations if needed with facilities including rehab and assisted living. You should never go it alone because there is so much to know and understand. Care Guide is there for you 100%.

Jona is the absolute best! She listens to your goals, assists with direction and execution. So glad…read morefor the recommendation to her.

The people VA hires and sends over to take care of my Mother our well-trained and personable and…read moretruly a blessing to have over each day!

I used specialists from Christopher's Bridge (CB) to provide home hospice care for my spouse for…read moreabout 2 months before she passed. CB provided care 18-21 hours/day. The daytime caregivers provided outstanding care and seemlessly blended into home life, providing me and other family members with needed breaks. We also had the same caregivers during the day and evening. They communicated with me and my spouse clearly, professionally and compassionately and attended to her needs with sensitivity and dignity. The night care was good but more inconsistent especially during weekends and inclement winter weather. I did not realize that the care CB provided was not covered by our insurance and it is expensive but well worth the cost. My spouse was able to stay at home throughout.

My father's wife convinced him to create a trust, when a will would have been fine. It cost him…read more$5000 to set up the trust. Since his passing in October of 2025, the process for resolving the trust has been very difficult. it's going to cost us around $8500 additionally after the initial $5000, and we have no communication. It would have been faster and cheaper to have a will. The notice to creditors has maybe still not happened, almost 6 months later, or at least we have not been told. I could give names of those within Strauss who have been unresponsive, but I would rather not.

Our father set up a trust with Strauss Attorneys, PLLC. He died over two years ago and we were…read moretold that Dad's assets should be easy to distribute and it should take less than a year to close everything. We still have not received all the funds. Although we are successfully retired college graduates, we have been told by estate lawyers here in Michigan that dad's trust was written to specify subtrusts (with Strauss as trustee) that are appropriate for beneficiaries who are drug addicts or incapacitated in some way. Initially Strauss delayed putting a notice to creditors in the paper (typically done a week or two after death) for over six months, delaying the partial distribution which we got eleven months after dad died. They remediated the subtrust issue by generating new subtrusts at our expense - another half a year. These apparently are paying taxes at the maximum possible rate because there are no K1s. Every quarter fees are taken from the trust but there is no transparency, no accounting statements despite many requests, and no end to the delays. We are frustrated beyond description and starting to wonder if an employee has absconded with the funds. Hoping it doesn't drag on to 2026. I wish we had hired a different North Carolina law firm long ago and made them trustee.

After evaluating 11 facilities, we chose Palmettos. Their commitment to healthcare was far and…read moreabove all the others. They may cost more, but what is the cost of good quality care? We moved our mom in and everyone was welcoming - employees and residents alike. When the residents started saying "you're going to like it here" without solicitation, we were assured we found a great place. Ashley, the marketing director, was a champion to work with. We feel indebted to her for commitment to our family in supporting the move into Palmettos. She would even text us off-hours to see how things were going for our transition. I witnessed their maintenance director, Sonny - also a peach to be with, training new employees which showed me there is a comprehensive training program for new employees. We had the "pleasure" of participating in a fire drill on day two while we were setting up mom's apartment. It was organized and clearly something they take seriously and do regularly which makes us feel like they take their responsibilities seriously. Definitely 5 stars.

From the owner: The Palmettos Assisted Living offers assisted living and memory care services to the larger…read moreGreenville area. Our communities were created with your loved one's comfort in mind. We offer on site licensed nurses 24/7, in-house primary care physician services, x-ray, lab, and podiatry and psychiatry services. Our restaurant-style dining, weekly housekeeping and social activities make The Palmettos the best choice for joy filled living. We are the Upstate's only senior care community owned and operated by NHC, one of America's Most Trustworthy Companies. Receive exceptional care from our professional staff, who strive to make your loved one's experience as unique as they are. Schedule your tour today!