Really appreciate the journalism of this paper, but the customer service has been a particularly…read morenegative experience. To start, I didn't realize that I had to actively cancel my subscription in order to stop services. I was getting several email reminders to "renew or else my subscription would end on Aug. 2, 2021." I ignored the emails, assuming that my service would stop if I didn't take action, as stated in the subject line and body of the email. What I didn't realize is that my subscription would automatically renew "for my convenience" - I needed to take additional steps to opt out. I only learned this information when I went back to review old reminder emails and saw that this was at the bottom in tiny, grey print. My fault for not reading the fine print, but disappointing to learn that the Bee was not clear on this policy. I finally managed to cancel my subscription, and recently received a phone call stating that about $50 was due for the additional service that will occur between my "previous subscription end date" (Aug 2, 2021) and my future end date (confirmed with cancellation). I did not feel comfortable giving out my credit card information over the phone, and asked if I could pay online. The individual confirmed that I could, but I have had a difficult time navigating the portal and don't see an option to pay what is past due online. I only see an option to pay for a future subscription, which I do not want! I am now in the process of trying to get assistance with paying my bill, but I have not been able to get through to anyone via phone, email, or Facebook, despite reaching out for several days. I don't know if the Bee is short staffed, but it's been an incredibly frustrating experience trying to cancel my subscription. In my opinion, it should not be this complicated or difficult. I also think the Bee needs to be more transparent on subscription cancellation policies. I get that it's business, but the lack of clarity was upsetting to learn. I'm sorry to give the Bee such a sad rating. I appreciate the journalists and have enjoyed reading the articles, but the cost and effort I've had to put into the subscription process has been disappointing.

Beware of the subscriptions here, even after you stop paying they will continue the subscription…read morecharges and create an outstanding balance that is significantly higher than you would expect. It's also very difficult to cancel a subscription, the website is bugged and doesn't work properly, they force you into a phone call, where they attempt to make you pay a balance you never agreed too in the first place. They will eventually send this outstanding balance to collections to further profit off of you. Very shady business tactics and disgraceful for a news paper outlet. My family has been reading the Bee since we moved to Sacramento back in the early 60's, it's always been a reputable name. Well, not anymore. The companies been sold and the customer care is non existent. There's a reason they're going out of business and the reason is self afflicted greed, desperation and dishonesty from a failing company.

Sac Gazette always handles my dba filings for Sacramento City Mortgage and our realty companies…read more They are always professional, reasonable on pricing and publish right away. Thanks for being so great for us!

I mailed them my application and checks, but received no response for about a week. After I…read morecontacted them by email, they processed my application to publish the notice. Almost immediately afterward, I began receiving unsolicited calls from various people offering services for my business-from printing business cards to providing office security-as well as other spam calls.

This is a freebie color 'zine distributed at all sorts of places in the Midtown/Downtown area. I…read morefirst spotted a stack sitting outside of a place in Old Sacramento and was amazed at how much cool local stuff they had in it. They cover the live music scene, art culture and events, and other random goings-on within Sac. There's also at least one featured review of a local dining establishment and a decent dining directory (although small). This is a must for any gridster. And it's free. Coolishness.

In any undertaking, there are two things that need to be considered: the goodness of the plan and…read morethe facility of the execution. This is a 5 star idea and a 3 star execution. I love the idea of knowing what is going on inside the grid. People consistently complain that there is "nothing to do" in Sacramento--indeed, a recent discussion thread bears witness to this complaint in the most immediate way. So, let's give credit where credit is due. MM does a rather good job disseminating this information. It has its collective ear to the ground and, unlike SNR or other local periodicals, does considerably more than repeat what you've already heard elsewhere. I inevitably learn something--and something interesting--about Sac every time I read MM, and you can't say that about very many freebies. On to the facility of the execution... MM is in its infancy, so some bumps in the road are expected. The initial issues were loaded with copy editing snafus, and one found grammatical errors of all stripes (misplaced apostrophes, misused pronouns, misspelled words). Recent issues are, however, much improved in this regard. I still find that the writing still lacks the verve and edginess that the substance of the magazine begs for, but the gap here is closing, too. Form has not quite caught up with content, at least not yet, but every issue is better than the last. I'm very pleased to see all these improvements--careless writing is evidence of careless thinking, and MM has done a nice job tightening up both. I continue to be mildly disappointed with the reviews and editorial content, but find these recently improved as well. MM does a very good job telling us going on, but could, I think, do a better job telling us why we should care. There seems to be an unwillingness to take the sledgehammer to anyone, and there are places that richly deserve a harsh treatment. The reviews are overwhelmingly positive, but it is hard to know exactly why that is. Is it because the reviewers only review good things, because they are afraid to criticize neighboring businesses, or because they are unable to distinguish good from bad? In short, I don't know. I hope, however, that MM joins to its decidedly self-congratulatory air the discernment and critical sniffishness that would justify it. I am a long way from thinking that a good critic hates everything, but he has to hate something, and to explain himself in an ingratiating way. All I want to see is more critical animus, expressed a bit more felicitously.

This is one of the coolest things to come along to Sac in a while. Community news ... by the…read morecommunity. The articles I read on here feel like they are coming from trusted friends ... and some of them are! I feel Sac Press fills a very distinct gap in our news source -- local print (well online) that is not raving to the left or hugely behemoth or full of fluff. I also like how accessible and personal it feels. I'm surprised they only have one review so far. Keep up the good work guys!!

I recently had the privilege to meet Annabelle, S. Press journalist…read more We met at the State Capitol in Nov. while celebrating Adoption Month where information was shared with others who wanted to learn about the adoption process; there was also a candle light service to honor thousands of children waiting for a home. My adopted son and I, met Annabelle who was intrigued by our story in how we became a family...what was even more interesting is that she later disclosed how she entered the foster system as a child & was later adopted. She is presently a Berkeley student who is completing her studies in journalism. In my opinion, Sacramento Press is unique, professional and strives to reach out to the Sacramento community by engaging in stories with substance.

Ever since it got bought out, it's gone downhill...BIG TIME! Bill Hicks is gone...big loss!!!! He…read moreWAS the paper. I could really care less about what's happening in SoCal (eg: recent article about Coronado, CA) or anywhere else outside of the Rancho Cordova area. There is very little local about it now. I might just as well read the Sac Bee as it has more stuff relevant to the Rancho area than the Grapevine plus I can get all the other junk the Grapevine now has in it. Really too bad. I enjoyed reading the local stories about local people and places and especially the local sports. Good bye Grapevine...it was great while it lasted. I will miss you.

I love this small independent paper. With so few sources of independent news from a source that is…read moreso American, it is really a paper to cherish.