BAYADA is an awesome company to work with. They are very attentive and always available to answer…read morequestions. During stressful times they do their best to help you!

I thought long and hard before making this review. I think it's helpful for those making decisions…read morefor their loved ones to know what others have experienced. My parents lived in the Worthington, an independent living facility for 5.5 years. It was part of the Columbine system. When their health started to fail, and they needed to head to assisted living, we never questioned it because we made the assumption the quality experienced at one of their facilities would pour over to the others. In that we were mistaken. Mom never got a chance to live there as she ended up across the street in a long term care facility before she died three weeks later. I don't feel like we had enough experience there to review it. Dad, on the other hand, moved into memory care at New Mercer in June of 2025 as he could no longer live alone without Mom's help. My brother lives in MI. I live in CA. We took turns visiting Dad in CO, at least monthly, and more often as time went on. We truly never had many concerns about the care he got in his little community. For the most part, he was well taken care of. The staff was kind and caring and very friendly and approachable when we were there. However, the front office staff is another story. There was little to no communication between them and his caregivers. It was very obvious many times when we visited. A few things such as signing him up for both haircuts and manicures. We were told many times he needs to sign up for those. The 94 year old man is in memory care! He can't do that. My brother and I would try to do it when we were there, but often times he was overlooked, signed up or not. His hair and nails grew out to where he looked unkept. He was on hospice for his first few months. He was gaining an alarming amount of weight. The nurse suggested half portions at meals. Mom and Dad always ordered half portions when they lived at the Worthington. We approved it. But he was often served whole portions, and one of his caregivers told me it just depended on who was in the kitchen and if they paid attention. He was a "clean up your plate" kind of guy. So if it was in front on him, he usually ate it. I often times went to the front office to talk about these things. It was recorded, and I was assured they'd be passed on at scheduled meetings. I have no evidence that ever happened. While there, his billfold disappeared. There was nothing of value to anyone else in it, but we searched high and low and couldn't find it. After he died, we got a call that his billfold has appeared on someone's desk. She laughed and said things were always showing up on her desk. She wasn't the least bit concerned how it had disappeared or where it had been. So, bottom line, if you live near you'll probably have more luck than we did. Living as far away as we did, we worried constantly. I looked into moving him closer to me, but he was 94 and confused. The last thing I wanted to do was to make that situation worse. He died 2-11. The last few days he had 24 hours nursing care and then was moved across the street into a long term care facility where he died after two days. I wish I could do it over again. I'm so glad he's now with Mom.

very unprofessional rude neglectful attitude. If your loved one stays here better have 24 hour…read moreprivate care and ready to eat meals in patients room. Loud caregivers do not know the meaning of indoor voice and condescending to memory care patients. Prison guards have more compassion than most caregivers here

My parents have been using home instead since May. Without this service my parents would be in a…read morenursing home. The cost is similar/slightly better than other companies and far more cost effective than full time care. Once we understood how beneficial the service was, it was a clear economical and lifestyle choice. We have used other services and this one is the most compassionate. The staff listens and works to match the right care giver to the person. My dad appreciates all the care for his daily needs/hygiene/meals while My mom wants companionship, support and household issues taken care of. Somehow they balance it all. They go above and beyond! I'm writing this from the Greeley Alzheimer's walk where I am so pleased to see home instead supporting this organization. Mostly I just want to say thank you to all of these amazing folks- Bruce, Lisa and everyone ... without these care givers our family would not stay afloat!

I had specifically asked for a dog-loving male to come visit my father while we out for the day a…read morefriends wedding. Not only did they send 2 women, neither one of them liked dogs. If it hadn't been for a friend that came to let my other dogs out, I never would have believed my father that "2 women came to visit him" when I had specifically told him that there would be a man there about an hour after we'd left. When I called 3 times to find out why there was a miscommunication, no one responded.

I returned the equipment 14 months ago and Lincare has continued to bill me. $305.82 BEWARE, these…read morepeople are total ripoffs. Since Medicare pays 95% of it, they don't give a shit. They don't even deserve one star. Fraudsters !!!

I was on hold for half an hour as a customer. I called back and pretended to be a doctor. The…read moreanswered me right away. I needed air find another provider. These people suck.

Working here opened my eyes to the lack of care, and concerning business practices and medical…read morepractices. Patients are left in their soiled garments for extended periods of time, depending on who is in charge of their care, and how motivated they feel to actually take care of patients and residents throughout the day. numerous patients that have severe dementia, and Alzheimer's issues are disregarded, ignored, yelled at, and overall treated like they are less than human, anyone that is a "inconvenience" is treated as such. They would rather let your father, grandfather, husband, wife, mother, grandmother sit in their own feces, and urine and bodily fluids, rather than change them, and take them out and care for them get them involved in the building in activities or anything. Sexual harassment of swept under the rug at this business they do not care if you were being harassed, they would rather sweep it under the rug and pray you forget about it than actually do anything. I do not recommend sending family, yourself, or anyone here or working here. It's very close to being shut down and I hope it gets shut down with the amount of reports that it gets.

I worked here about a year ago and never remembered to write about how awful it was. The nurses do…read morenot care about the residents. At all. Residents were yelled at constantly and left untreated throughout the day and sometimes even the night. Residents would lay in their own bodily fluids for hours and hours on end. I worked there for about 3 months and throughout those 3 months I saw CNAs and housekeepers taking better care of the residents than the nurses do. The manager Todd does not care nor does he take responsibility for all of the problems in this place. I would not recommend sending your family here and I would also not recommend working here.

We have been using Visiting Angels for a little over a year now. Started out with just a few hours…read morea week. However when health status changed the staff was able to ramp up quickly and provide 24 hour care for my father Communication is excellent I have found the care givers to be competent in the care they provide as well as very kind to both of my parents Would highly recommend should you need in home assistance of any level

I am truly pleased with Visiting Angels. My mother looks forward to them coming each day and loves…read moreplaying cards and dominoes with them and the conversation they have with her. I highly recommend Visiting Angels services.