The selection is amazing, however customer service is lacking…read more Went in and a lady with bright blonde hair was absolutely rude. Didn't seem to want to help. When asking questions she was rude and short acting like I was an inconvenience. Then would continue to socialize with her friend. I'd rather buy the merchandise online from the retailer than have to deal with the hostility.

The customer service at Brown shoes in Jacksonville is amazing! I was looking everywhere for a…read morespecific pair of shoes for my wife and happened to speak to a woman who worked at the shoe store. Tasha called the store on her day off and asked them about the specific shoe for me and had them held until I could get there! The employees clearly care about helping their customers get what they need! Thank you so much!

If you don't buy from them they won't work on it. So them saying they work on it is bull. Waste of…read moretime going there

I went in to get my engagement ring and they were more then just help. they made me feel…read morecomfortable even though it can be very overwhelming and got me a great deal on a diamond ring. the staff is very nice and knowledgeable!! I recommend to any guy looking to make their engagement ring process a little easier on them!

My daughter and I needed shoes. And this is one of the only shoe stores (that I know of) in…read moreSpringfield. I enjoy the environment when you walk in and walk around window shopping for shoes. Some of the staff are very helpful and attentive. One gentleman hosted a 10 minute sale in the store and he was the most helpful out of all the employees I spoke to the day we went shopping here. The price of shoes is more than reasonable and so far the quality is good. The only two issues I had were: 1. The bathroom (women's) doesn't have a changing table for little ones. We ended up going next door to Target. 2. Some of the staff were not as attentive as they could have been. During our visit, there were at least 10-20 people in the store and two of the employees at the checkout stands were just chitchatting as a woman was standing in front of them waiting for them to finish their conversation before trying to ask for help. If you've worked in retail then you know how to pause a convo, help customers first, then continue that conversation when able. This isn't a major issue but during a rush, it's more noticeable. This store does carry some shoes in wide sizes. Most may need to be ordered though. Other than those things, this store is helpful. Kindness: 4 out of 5 Getting help: 4 out of 5 Cleanliness: 6 out of 5 Finding what you're looking for: 4 out of 5

I popping in here hoping to get a set of pink wedges to go with a dress for a wedding…read more.. There were rows and rows of shoes. Helpful staff. Alas no pink shoes - i was in the wrong season, but i did get some amazing shiny red strappy wedges for a mere $5. So my color pallette for the event changed, but i had some great shoes that wouldn't fall into the grass at the event! Lots of shoes and options. Definitely pop in and get yourself some shoes.

GIRLe Boutique is a very unique & an incredible place to shop! High-end designer clothing at a…read morebudget you can afford! A lot of West Coast fashion that is normally hard to find in this area.They carry sizes for everyone, little girls, teens & ladies sizes XS-3X, shoes, swimwear, formal wear, jewelry & accessories! Not to mention, the customer service is out of this world! The owner is absolutely fabulous & her fashion sense is top-notch, dapper & chic! If you're in the area, make sure you stop at GIRLe Boutique! You won't be disappointed! When you see the Big Red Doors, you'll know you're in the right place!

Didn't find much to wear that I liked and the customer service and owner were slightly rude. No…read morethanks.