1. Ross Dress for Less

1. Ross Dress for Less

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Springfield, IL

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Ross Dress for Less

2.4 (5 reviews)
Open • 10:00 am - 8:00 pm
Updated over 3 months ago

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Hobby Lobby

Hobby Lobby

3.1
(7 reviews)
0.6 mi
•$

If you're someone who shops at Hobby Lobby and is a quilter, you're going to be greatly…read moredisappointed.Because now they have moved the fabric over to a different aisle where it's not well-lit.I will not be going back there.You have lost a customer they stink

I went to Hobby Lobby today to get some silk flowers for a Fall arrangement for my front door. All…read moreof their Fall items are on sale for 40% off. I picked out several silk bushes that were perfect for my design. I needed a few more items for filler, so was looking around through the regular silk flowers. They had lots of signs that those items were 50% off. I spent about an hour shopping and was very pleased with my selections. I got in line to pay with my on-line coupon. I knew the coupon was good only on items not on sale. I had a piece of Styrofoam that was not on sale, so the cashier applied the coupon to that item. The last 2 items she was going to ring were the two "not Fall" silk pieces. She told me they were not on sale. I explained that there were lots of 50% off signs in that area, so she called someone in the department. A lady came, looked at what I had selected, and went to check. She was gone and gone and gone. Finally, she calls and says those 2 pieces are not on sale. The cashier asked her to come up and get me to show me what was on sale and what was not. I walked back to the flowers because I knew where I had picked them up and where the signs were located. SURPRISE! No signs!!! She walked up and said those are not on sale, but they might be next week. I told her I was just going to buy nothing and she said OK. "OK"??? What kind of customer service is that? I walked up to the cashier and told her she could void the order because I was going to get nothing....her response was OK also! Wow, folks, your marketing and customer service is horrible! My bill would have been between $60 and $70. It's good to know your business is so great that you can afford to lose that type of sale!!

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Ross Dress for Less - deptstores - Updated July 2026

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