We used Seno's for our groomsmen. Working with Kendall at Seno was great. She was very informed and answered all my questions. The process was a good experience. We went in chose out tux and other details several months before our wedding. A month out from the wedding, we had everyone get sized. The day before the wedding, several picked up their tuxes and they fit perfectly. We had two men that needed adjustments. One needed longer pants and one wider shoes. It was all taken care of and ready when we stopped by the day of the wedding to get the new pants and shoes. The next day, everything was returned. Had a great experience with this store. Thank you so much Kendall! read more

We rented a tux for my son in early April and cancelled a week later. We were told we would get a refund minus a $25 fee. After nearly three months of phone calls with the staff and no callback from the manager we decided to make a personal visit. We finally got our money back but it was not a pleasant experience. Also when we asked the manager for her bosses contact info she stated she is not allowed. I guess that's one way to keep a corporation in the dark about their stores. I would not recommend this store just because of the poor customer service. read more