Staff is very helpful and very considerate. They also seem very knowledgeable about their phones…read more They need more help but good help is hard to come by these days!!

I arrived at Spectrum at 1:15 pm. I did not know I was supposed to sign in, so that puts two at…read moreeach register and the one signing in. One at one register is gone and the one signing in before me. Agent that assisted them disappeared. The other one has been sharing her life story with the customer instead of taking care of the customers waiting to be assisted. I did not care to hear about Whitney's job search or her issues at home. Instead of working she was playing catch up with an old friend is what it sounded like. Please retrain your front line in better customer service. She did not call me until 1:55 pm. And at 2 she is finished helping me. This type of work ethic is unacceptable.

the service was great they replace my tile and the car keys battery for me and the battery's works…read morevery great

I was immediately waited on by one of the technical staff. She was knowledgeable and professional…read more The store stocked exactly what I needed. The prices were very reasonable.

Amazing experience. Even with all the internet issues the store was experiencing, it was painless…read more Highly recommend Isaac Terry to take care of you at either cellular sales location in Terre Haute. Easy to work with, very understanding, and all around perfect customer service. Thank you!

While in Terre Haute visiting the future in-laws we decided it was time to buy my fiance a new cell…read morephone. I have been begging her to ditch her Blackberry and go to Android (or iPhone) for awhile now, but she's always been worried about touch screen keyboards, she doesn't do well with them. We decided that the HTC EVO Shift 4G would work perfect since she's already on Sprint. We had already tried the Sprint store at the other end of town and only after getting all of her information and talking about plans, etc. (wasting 20 minutes of our time), we were informed that the store didn't have any of the phones in stock... great. We were then told that they could not call this other Sprint store to see if they had it in stock because they were not affiliated with them (this must not be an "official" Sprint store). I couldn't get a hold of this place at the telephone listed on Google Maps, but since it was near where we at lunch we just decided to swing by and see if they had the EVO Shift in stock... which they did. The two people working at the store were extremely friendly and explained everything we needed to know, while at the same time talking to us like we were actually human beings instead of just dollar signs. The guy behind the counter let us play with his new EVO 3D as he was going through and setting everything up with the new phone. They even went so far as to install the screen protector and put the case on for us. Most places just throw the accessories in the bag and shove you out the door, but not here. The only problem came when we went to transfer the phone numbers and pictures over from the old Blackberry to the EVO, but it wasn't their fault. Apparently if you have over 400 pictures, 50+ videos and 300+ contacts, the transfer machine doesn't like to do it all. It would transfer all of that data from the Blackberry to the machine fine, but once it tried to move it over to the EVO it stalled out. Not a big deal though, all of the pictures/video were stored on the memory card so we just moved the contacts over and I used a card reader later to move the pictures/videos. The only reason this place didn't get 5 stars from me is because while opening the phone and taking it out of the box the one woman dropped the phone on the ground. The guy behind the counter was also rough with the phone 1 time, but there was no problem with the phone and everything has been fine. I just wish they would have been a little more careful considering it was the last one in stock and she was itching to get the phone. So if you have to go to Sprint and you live in Terre Haute I would recommend going to this location as opposed to the other location, or at least call to make sure the other location has the phone you're looking for. I obviously can't give the other location a bad review because we didn't really have any experience with them, but our experience at this location would definitely bring us back.

Where to start - I had the pleasure of being checked out by Van who was polite professional and…read morecharming. He seemed to enjoy what he was doing and not just 'clocked in' doing what was required. Pleasant to see our younger generation know how to interact with people. He even cut the tag off my glasses that I purchased. Enjoyed the interaction with this young man. Often times corporate America loses its vision on the simplicities of honest good customer service. They focus on the wrong qualities and services that bring people back to their business time and time again. Van nailed it. Prayers for this young man for success and excellence in his future. My hope is that Kohl's recognizes his importance to their store I'll definitely be back!

I bought a Dyson vacuum here last year for my camper. It was September…read more It stopped charging, so I took the charger down and brought it in. Was informed at the CS desk that they don't take items back after 180 days anymore. I told the lady that that wasn't the policy when I bought it. She then said it was a Covid thing. I kid you not!!! I looked at her and said "what the hell does Covid have to do with my vacuum not charging?" She looked at me with that deer in the headlights look and ask if I wanted to talk to the manager. That conversation didn't go anywhere. I'm done with Kohl's. You just lost my family as costumers. I sure they don't care, but they should. How many national stores are going under? Changing policies and poor CS will get you every time.

Friendly owner and great service. Reasonable prices. Highly recommend!…read moreHe can convert anything to DVD or put on a jump drive.

This company is horrible. We had a college reunion and he came to take pictures of each class. I am…read morein the class of 1976. He sent all of us in that class pictures from 1975. Now we can't even reach. DON'T use this company.

This is a wonderful business. Very professional, relatively fast, and excellent quality products…read more Ali, the owner, is a very nice and creative guy. He helped create a wonderful update to our company's existing logo and made two fantastic eye-catching signs for my bar business. Highly recommended.

Bought a cell phone and ten days later it stopped working! They refused to replace it even though…read moreit had a one year warranty!

To rate this store as a 5 , is completely a understatement. I had the pleasure of dealing with…read moreTabatha Benningfield Morgan , with a very complicated situation, she was so kind , understanding, patient. As for myself as far as technology am not up to date ,this young lady has helped me with this situation since may and not one single time did she ever,ever make me feel uncomfortable , make me feel as a nuisance, which I felt I was , she greeted me everytime with a warm heart and smile , treated me as family and would take the extra time to walk me thru each step until I completely understood. I have never seen a store manager anywhere more compassionate, than tabatha here in our Paris Illinois store. I am so thankful for her , her knowledge, and caring ways. Andrea Rogers.