Clean, adequate patient rooms, appointments were kept reasonably on time. I was less than pleased…read morewith the ambivalent front office staff when they were unable (unwilling) to answer why I am being asked to fill out similar forms to what I filled out online prior to arrival. They just seem to hand out certain forms regardless of what they already have on file. PA Kurt Hardy is solid and takes a reasonable approach to care. I would recommend him.

Dr. g and Ryan Pyles are great, but the office experience is absolutely ridiculous. They are super…read moreincompetent.

Unacceptable Treatment and Lack of Professionalism…read more I just received a call about moving my appointment on 9/23/25 to a different doctor, and I am absolutely furious! At first, a male staff member called me to ask if he could shuffle some dates around and promised to call me back. But then, I was confronted by an extremely rude female staff member who treated me like I should be grateful for keeping my original appointment. When I asked if this meant I was still being switched to a new doctor, her response was outrageous! She had the audacity to say they were trying to accommodate a cancer patient by taking my appointment but decided to keep me instead. Are you kidding me? Just because I have work commitments that prevent me from changing my dates, I'm now made to feel like the villain here. This level of unprofessionalism from your front desk staff is unacceptable. It's glaringly obvious that they lack proper training and seem to have a disdain for their jobs. I expect better treatment and communication from a healthcare provider!

ENDOCRINOLOGY FRONT DESK I was in this clinic for a…read morelaboratory ordered by the doctor and the woman in the front called Stephanie is a too rude person, she yelled at me so ugly because I didn't listen to her. They should give you a wake-up call. Dr. Ramorez in a very sweet person to be represented by a woman like Stephanie. I feel very disappointed

I have been a patient of Dr. Hussain at Ridgeview internal medicine for many years. All the staff…read moreat the office are extremely nice and helpful. You will not find a better Doctor than Doctor Hussain anywhere! He is the absolute best! He is always nice, caring, and shows concern for whatever medical issue you might be experiencing or worring about. I have to say I would not ever consider seeing anyone else. The best guys, the best!​

I've been searching for a doctor like Dr Nizar Hussain for a long time. He is a true professional…read morewho actually listens. Instead of a quick diagnosis, he performs thorough evaluations and meticulously walks me through the causes of my issues. His caring approach made me feel comfortable and confident in the care I was receiving. I'm so grateful for his expertise! His staff as well is professional, friendly, and efficient.

It was my first visit it was Very speedy , it was very concerning , I think I will be changing…read moredoctors immediately after this visit . They don't explain anything and they completely rush through their examinations . He didn't even want to read the paper I brought in with me until I stopped him and almost yelled at him for rushing . DO NOT RECOMMEND

I've been seeing Dr Sam Rodd as my PCP for many years. He and his staff are so friendly and very…read morehelpful. He works to help his patients and actually cares about our health and not just writing prescriptions. His availability is great, I highly recommend.

Very unpleasant experience. I woke up to my neighbor's moving trailer blocking my car from exiting…read moremy driveway. After finding them and begging them to move, I called to let them know what was going on and was told they would only accept me if I arrived in 4 mins. Luckily I was 3-4 mins away by that point, so I arrived and the lady told me my "appointment was already cancelled". I wish they wouldn't accept new patients if they didn't want to be understanding. I have a great deal of anxiety in dealing with doctors and I had been doing lots of positive affirmations to get myself ready for a new doctor, now I'm just going to love my life and hope for the best. I can't go through that again. Avoid!!!!!

Leslianne Grendysz is the best practitioner I have ever had. She listens to everything you say…read more and always has the right diagnosis. She is caring and compassionate too. She recently told me I should see a sleep specialist because I complained I was gaining weight and felt I never slept well, because I kept waking up. She was right on! I was diagnosed with sleep apnea with it being really bad during my REM sleep. My mammogram patients who also have her are always praising how much they love having her for their practitioner. We never never want to lose her!!!

Caring compassionate doctor. Very accurate in diagnoses and gives each patient quality time to…read morereview health issues and answer questions. My family has been seeing him for years and I trust him with my health issues fully.

Dr. Jani has been providing "care" (not "treatment") for my geriatric father for quite sometime…read more Dad's always been a picky guy .. and when it comes to doctors, I'm worse. In my view, generally speaking, doctors have become little more than pill-pushers, completely dis-interested in "dialogue" with their patients. It's worse than aggravating as they're clearly showing they want no patient "participation" unless it's "doing" with their mouth(s) shut. Dr. Jani's interest in the well-being of my father has been well-rounded and long-term. In the past, she's performed in-depth medicine(s)-analysis to validate not just optimal dosages but conflicts as well. Early-on she had him log the times of day, any side-effects and other symptoms for a period of two weeks. She analyzed his information and was able to help him fine-tune his medications. I've never seen or heard of a doctor willing to do this. He's over 90 and they genuinely seem to appreciate having him check in for appointments and my phone conversations with their staff have me convinced they're happy to help in whatever way they can. Dr. Jani would be my doctor if she weren't 500 miles from where I live. As picky as I am about true, professional-grade care, she'd get my vote. Please give them a call if you're tired of what you're getting now. She's a keeper.

Even though I do like Doctor Jani and appreciate her work, I can't believe that she's allowing her…read morecare practice to be handled by a rude unprofessional front desk employee. My wife and I have been patients at this practice for the last 3 years and we usually try to be patient and understanding with the customer service representatives and front desk employees because we understand the load of pressure they can be under from both customers and employers. That being said, this front desk employee has always a bad attitude and treats patients like they are asking for charity or a hand out! We've witnessed her mistreatment but did not expect that our time will come soon because I barely interact with her when I come for my visits. Today I was denied care because I arrived literally 14 mins late to my appointment due to a traffic incident on Smoketown road and because I stood in my car to finish filling up the 11 pages patient registration (Apparently they are getting a new system and all the patients were asked to reregister instead of using the data from the old system). The front desk employee didn't even look at me but just said you are late and Dr. won't take you and you have to reschedule! And kept repeating that! She didn't even let me speak or explain anything even though in previous visits I had waited before over 20mins to be seen by the doctor or to have my blood exam. They even cancelled our appointment without notice recently when the doctor had a family emergency! We never complained or argued even though we took time off work. Later on, when my wife told that employee out of frustration: you just lost my husband as a patient. She responded "You can withdraw your records from this practice as well " what type of health care employee is she? I let you all figure that out! But she definitely needs training on customer service. Really too bad for the practice we love the doctor and lab nurse :(

great patient attention and takes time to explain the case and goes over the medication listread more

If I could give a 0 I would. Prior to going to the actual building for an appointment, I called 4…read moretimes to get a refill for the client's blood pressure meds. I was led on and lied to each time saying, we're going to do it. We're getting the doctor to do it. After two days off this BP med, I ended up having to take him to the ER and the ER wrote his prescription. The client is now out of another script and I'm getting the same run around.

There is no way to make an appointment by phone. A recorded voice tells caller no one is available…read more If you press one, you are only asked about prescription refills. Cannot leave a message for a particular provider nor can you check on your appointment. I've been going there for over 20 years. It is a disaster since Sentara took over. Why is everything so difficult?

Good luck getting your medical records since Sentara took over. Never notified of the doctor I see…read morerelocating. Cannot get a prescription refilled after calling every day for a week. No call backs from the clinical care team of the doctor who relocated or the doctor that is still local. In person office staff RUDE!