I take back the negative review I wrote earlier this month (5/2022). We were able to come to a win…read morewin agreement. Very clean place, and heated in the winter. More reasonably priced than most. I have been with them for years. Loading dock is equipped for all truck trailer sizes. Easy unloading, lots of large flat bed carts available. And easy access to lockers. They are good reasonable people.

Extremely clean and organized facility. Very reasonable rates and great service.read more

By far the best place to store whatever you need!…read more The convenience of driving up to your storage area and easy off loading or loading is priceless. The time you save compared to other storage companies facilities is worth it. I highly recommend this place a 110 percent! The staff and management are super friendly! When needed again I will definitely go back for their services. Thanks again for the awesome service!

This Self Storage is a very clean, tidy and convenient storage facility. It's easy to access and…read morethe hours are very good. My storage locker was inside so it made it easy to access with the bad weather. The staff were also very helpful and courteous. I would highly recommend this storage facility.

UPDATE: BE…read moreCAREFUL!!! If you put a friend on your emergency contact, and then REFER them through their referral program (up to $100), you WILL NOT get the $100 referral bonus because they are on your 'emergency contact.' I was completely ripped off by their referral program because the person I referred was on my emergency contact list, and they are spending over $600 per month on a storage unit LONG TERM. Also, I was called by the district manager, and this sums up the phone conversation. *Ring Ring* Hello? -Yes, this is the manager for sentinel storage. Why you so unhappy? Why the google review? *Your employees didn't reveal to me that my storage rate would go up every 6 months, I'm not happy considering I plan on being there long term. Also, you ripped me off with the referral program. -Oh your not happy? How about we hold your rate until January of 2026. After that though, your rate goes up every 6 months. *Oh okay, well I'll take the lock in rate, thanks, but there's no guarantee I will stay after that* -Okay great, can you please update your google review? *Sure, but keep in mind that it's against google's TOS to ask your customers to change their review.* Company doesn't disclose the fact that they will increase your rent only 6 months after you've been there by almost 20%. This information was not portrayed to me at all upon signing my rental agreement. Sneaky business practices. Just make sure you understand that you rent WILL go up by a lot after 6-9 months. My partner and I have had nothing but troubles with this company upon joining. It took them 6 weeks to fix a lightbulb in my partners storage unit. They kept making excuses. Now the company is trying to enter my partner's unit without permission to 'fix' something and demanding he give them a key. I'm sorry, but what? Something just aint right. Pretty sure this is illegal. Hey, I may be wrong. Sorry Sentinel.

I started out with a good experience but when I had to cancel well within the time allowed, I had…read moremy credit card compromised in the meantime. Then I have had no end of troubles trying to get my refund. They sent me an e Mastercard that wasn't accepted at either Shell or Safeway and they can't refund in any other way, like a cheque or e-transfer. I officially let them know that I have given up trying to sort this out with them as it has gone on for over a month and they keep giving up on trying to sort this out. I also said that I will never use this company again no matter how much cheaper they are than their competition!

Look no further - this is the best place to store your things! Super clean and secure, I always…read morefeel so safe going there! The prices are the best that I could find and I LOVE how I can pull right up to my building's door and don't have any stairs/ elevators to get to my unit. Plus Don and Mike working there make visits or contacting them an enjoyable experience! 100% recommend!!!

Super nice folks who go out of their way to be helpful and accommodating. Clean and well maintained…read morespace. Best prices I could find in Vancouver area.

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

Different country, needed a uhal, and I was amazed how smooth the process was through simply self…read morestorage! Had an delay that was not caused by me but the building we were moving. Was not charged extra for anything! Unbelievably surprised! Would recommend for your uhal purchases!

This company has the worst customer service ever. I had a question about the extra charges on the…read morecredit card. The rep who dealt with me was super impatient and had very bad attitude, he can't wait to give me a phone number to call without letting me finish. They couldn't care less about their customer. I wouldn't recommend this place to anyone.

Staff extremely helpful and accommodating--prompt responses via email…read moreIndoor units are clean, elevator is helpful with large loads. Decent storage rates, flexible hours of operation. Convenient location. Highly recommend and will return!

I have had a rental unit at the Richmond location for many years and I have never had an issue with…read moreanything. The staff are very accommodating and polite and I receive my receipts via email to make my life easier. Rates are good and the buildings and grounds are always very clean. I do recommend them!

Found them on google and needed a large amount of bubble wrap. Was easy to find and they were very…read morehelpful. Going back again for some more packaging supplies. So much cheaper than the chain office supply stores. Thanks

I'm in the process of moving. As much as I tried to take boxes from work, we just don't receive…read moreshipments in boxes big enough for my needs. So I had to break down and buy boxes along with other packing supplies. I found Allworld through their great Google reviews. They sell commercial packaging supplies but they're open to the public. I was greeted immediately when I walked into the small "store" area. I explained what I needed, and it turns out they have moving packages based on the number of rooms you have. The one bedroom package has 10 small boxes, 16 medium ones, 6 large ones, a wardrobe box, 2 rolls of packing tape, packing paper and a marker. I was driving a Zipcar Prius so one of the staff checked to make sure everything would fit before they made the sale. Both guys were friendly and super helpful. Hopefully I won't have to do another move for a long time, but I will definitely return if I ever need any packaging supplies. Go check them out!