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    Sentinel Storage - Richmond

    3.8 (9 reviews)
    Open 6:00 am - 5:00 pm

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    2 years ago

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    2 years ago

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    10
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    4 years ago

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    Ben B.

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    11 years ago

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    8 years ago

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    Ben B.

    Thanks for the recommendation, Pilita!

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    12 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    Sentinel Storage - Vancouver

    Sentinel Storage - Vancouver

    (13 reviews)

    Marpole

    UPDATE: BE…read moreCAREFUL!!! If you put a friend on your emergency contact, and then REFER them through their referral program (up to $100), you WILL NOT get the $100 referral bonus because they are on your 'emergency contact.' I was completely ripped off by their referral program because the person I referred was on my emergency contact list, and they are spending over $600 per month on a storage unit LONG TERM. Also, I was called by the district manager, and this sums up the phone conversation. *Ring Ring* Hello? -Yes, this is the manager for sentinel storage. Why you so unhappy? Why the google review? *Your employees didn't reveal to me that my storage rate would go up every 6 months, I'm not happy considering I plan on being there long term. Also, you ripped me off with the referral program. -Oh your not happy? How about we hold your rate until January of 2026. After that though, your rate goes up every 6 months. *Oh okay, well I'll take the lock in rate, thanks, but there's no guarantee I will stay after that* -Okay great, can you please update your google review? *Sure, but keep in mind that it's against google's TOS to ask your customers to change their review.* Company doesn't disclose the fact that they will increase your rent only 6 months after you've been there by almost 20%. This information was not portrayed to me at all upon signing my rental agreement. Sneaky business practices. Just make sure you understand that you rent WILL go up by a lot after 6-9 months. My partner and I have had nothing but troubles with this company upon joining. It took them 6 weeks to fix a lightbulb in my partners storage unit. They kept making excuses. Now the company is trying to enter my partner's unit without permission to 'fix' something and demanding he give them a key. I'm sorry, but what? Something just aint right. Pretty sure this is illegal. Hey, I may be wrong. Sorry Sentinel.

    I started out with a good experience but when I had to cancel well within the time allowed, I had…read moremy credit card compromised in the meantime. Then I have had no end of troubles trying to get my refund. They sent me an e Mastercard that wasn't accepted at either Shell or Safeway and they can't refund in any other way, like a cheque or e-transfer. I officially let them know that I have given up trying to sort this out with them as it has gone on for over a month and they keep giving up on trying to sort this out. I also said that I will never use this company again no matter how much cheaper they are than their competition!

    Aurora Moving and Storage - My truck with new logo.

    Aurora Moving and Storage

    (3 reviews)

    Drew and his crew moved me at the end of March and they were amazing. Friendly, efficient and they…read morealso arrived right on time. I would give them 10 stars if the option was available. Best movers ever!!!!!

    I am a very nice lady tried not to complaint also tried not give bad review, but this time I have…read moreto, he seemed a nice man so I tried to trust him but made me disappointed again and again with hidden price and not follow my requested, caused I paid a lot so out of the blue!!! It's long story, so I just sent what my last communication to him for your guys reference. Take my advice, have to ask clear quotation with breakdown before hire. Also make sure they can do and match your request, such as truck I highlight not over 11', and I have a piano. But he not only add up price in short notice also at the end add up other fee, did not give you chance to change mind or switch to other movers. == Hi Drew, you did not get or avoid my points. First off, I did not say or meant you did not work hard, the real problems, I have asked you my stuff would take how long for loading you told me roughly 90minutes. And I have mentioned truck not over 11' height, if truck fit loading bay can save a lots of time, that's the crucial, I have mentioned Piano from the initial inquiry and second time official inquiry, but you just never talked about the specialty item fee, at the end you added up fuel and also original wanted to add up travel fee. About you said you helped me dump the plastic shield, you said it's on the way and it's free to dump. And you said you knocked $10/h off the bill, coz your quotation was $169/hr, if you added it up before I hired you I could and would say no and hire someone else. As to Piano also, if you told me earlier I could have enough time to find someone else too. So your hidden prices that made me so disappointed with you that I tried to trust you. I have inquired several mover the average rate $90-$120/2man, 120-$150/3men, one has over 20 years experience and offer senior like me 20%off, he got very high review, unfortunately he's appointment was full and booked up. So overall, about 3 hours job turn into 6 hours, and $169/3men already higher than other's quote, plus this and that over 1k ($1274!), not to mention it took many hours but still got quite some items broken. l Again, I tried not complain and stayed calm, but I just have to let you know my true feeling.

    Sentinel Storage - Richmond - selfstorage - Updated August 2026

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