If there were zero stars available, that's what I'd give. I stopped in and paid $50 for a 45 minute…read moremassage. After ten minutes of some back walking and so-called "massage" they started pressuring me to pay for more than a massage. I told them that I only wanted a massage. She was not happy and told me to wait for another person to come in--this was after they'd already switched people a couple times--in addition to my already having to wait in a room before they started. I was so disgusted and angry I just got up and left after ten minutes. It was a total waste of fifty dollars. Bottom line. Stay away from here if you want a massage. But go ahead if you want to be accosted for sexual services.

Does not use good sanitation practices. Got a UTI after my massage there. Masseuse left three times…read moreto answer her phone during the session. She was very distracted and the massage was the worst ever. Do not waste your time and money.

Booked an appointment on booksy with this business and they confirmed the booking. I drive 36…read moreminutes to get there and first I couldn't find the location because the address is incorrect on the booking page so I begin calling the phone number listed and no one answers. I called like 6x. About 20 minutes later I get a text from that same number that was not picking up and it reads I'll be available after 3pm. WTH I just drove 35 minutes and now you're telling me you aren't available for 2 more hours when you already confirmed my booking at 1pm. This place is very unprofessional. So many things wrong, Please don't waste your time with this person.

I've had a lot of massages over the years, but none have come close to the experience I had with…read moreCarolina. She combines Therapeutic Thai massage with stretching and other techniques in a way that feels both deeply healing and incredibly relaxing. This was my first Thai massage, and I wasn't sure what to expect--but Carolina made me feel completely at ease. She's professional, compassionate, and truly in tune with what your body needs. Her care and attention to detail were unmatched. I walked out feeling like a new person, and I'll absolutely be booking with her again as soon as I can. If you're looking for someone who really knows what they're doing and creates a safe, comfortable space to heal and unwind--Carolina is it. Highly, highly recommend

Visiting from out of town, so I had very low expectations but felt in desperate need of a massage…read more I get massages frequently, so I consider myself a bit of a connoisseur. This was by far the best massage I've ever had! I like deep tissue and she really got into all of my knots and tension points and I added the cupping, which was perfect! I highly recommend Jennifer! She was amazing!

Massage was okay but definitely lower end experience. Sheet could be nicer and therapist could be…read morecertified. My therapist was not able to communicate well. Another place where somehow people think they should charge premium prices and ask for 30-50% tip for a lower end service. The therapist argued with me to tip and I told her that I paid foe the massage and she makes this face at me. I paid the advertised price. What happens with that money between the owner and the employee is a business and labor structure issue.

Incredible massage. Vicky is very strong and thorough…read more English isn't great but that matters none when you walk out with the best deep tissue massage in your life. Value is wonderful for the price.

I've been to a number of spas and massage businesses in town, always trying to find the balance…read morebetween price and quality of services. This place is it. It was easy to make an appointment online, clean and quiet facilities, priced very well, and Kyle gave an incredible massage. I opted for the combo 45 min back and 45 min feet. He was thorough, skilled, and professional. This will be my new go-to for any massage related services.

the staff at DEEP is consistently exceptional - whoever I see - they're always super friendly,…read morewell trained and follow the same type of methodology I know what to expect, feel confident booking with new people and have always received a true deep sports massage

Had a great experience at Austin Deep! Went in due to a headache/migraine that I couldn't shake for…read morea few weeks so I figured why not try a deep tissue. Parking situation is a little iffy but the space itself is lovely. Feels like you're in a little oasis with welcome water, comfortable seating and a nice check in area. Upon being taken back to the room I was shocked how big the place was, like a maze! If you're look for a traditional "spa" experience, this is not your place but not in a bad way! The rooms are very casual with chalkboards and a small area to place your things. The lights remain on throughout the session and you can definitely hear chatter from other rooms. I didn't mind but just know this going in if you do like the quiet serene spa experience. Nicole was my masseuse and she was lovely! The technique they used to heat up the body and really get into the tissues is great. I wanted her to focus on my upper back and neck area since that's where I've had a lot of tension and I left feeling like a new person. Haven't heard a headache since and it's been a few weeks already! Can't wait to come back.

I've been to their other location and love it so I was excited as this one is closer to me…read more Unfortunately it was not the best experience as one of the massage therapist had a cell phone that kept loudly ringing and he kept answering it and speaking loudly. In addition the there were doors that kept opening and closing loudly. I finally just asked to be finished even though it wasn't the full hour as it was very hard to relax when there was a lot of noise and it was more frustrating. I understand there may be some noise in a large room setting where it's multiple people getting a chair and/or foot massage, but this was rude and ridiculous. I feel bad for the therapist I had that I had to leave early. Very unfortunate.

A friend and I came in last-minute, and they took us immediately as walk-ins. What followed was a…read moreperfect chair massage, a blend of both relaxing and therapeutic. My back is pretty messed up from a car accident, and she found all the trouble spots that have scar tissue and worked them out. All throughout the massage, I felt my nerves shooting up my arm as she hit problem spots. Will be back %

Make sure that if you book here that you have a fully charged phone and reception…read more I showed up 10 minutes early and waited in the lobby. My appointment was at 4 p.m. (about the time my phone dies) I went into the lobby (yes, if you are in a law firm, you are in the right place) expecting her to at least check the lobby. To her credit, her email did say she would text me to come up. Forgive me...my phone died...But really?! Just cancel and bail after 20 mins? At about 4:22 I went to the car...by then i had a charge and a few text about paying to reschedule. I called and text several times but no answer or response. I went up to her suite..nada! I asked the girl at the front if she'd seen her...not today!? Melyssa says she wasn't going to waste any more of her time?! I suggest you don't either! I know i won't.

Purchased a Groupon for massage but apparently Melyssa changed her co name and have been trying to…read moreschedule my massage for over a year via email, txt, vmail messages but to no avail - would like my $$ refunded or service provided - very disappointed as I had a massage about a yr earlier by Melyssa and it was incredible so I purchased the massage but can't get her to respond...

My girlfriend found a deal with this company somewhere and scored a couples massage for a pretty…read moregood deal. I had personally never gotten a massage before so I was unsure what to expect. We called and got directions to the place and found it immediately because we aren't stupid. You go up the set of stairs that leads from the parking lot and its the door that says "massage" on it... Yes, its as easy as it sounds. We walked in and were greeted by two women who were very polite and nice... We filled out a short piece of paper and were asked what our trouble areas were and if we had any injuries, etc. The massage was very relaxing and thorough.. my girlfriend had had numerous massages and she stated that this was probably in the top 2 she had ever received. I wouldn't avoid this place because of the facility they happen to be running their business out of. We didn't go there to enjoy the apeal of a storefront and have representatives try to sell us upgrades on massages and hacky sacks... we went their to get a quality massage. If anyone asks me I will recommend them because as a business owner the skill of your trade speaks loud. Also its a shame that they have such poor reviews on yelp. If you don't know anything about yelp its mostly a load of crap... the only people who post reviews are the ones that have bad experiences. People should consider the fact that this company has had hundreds of customers and they have failed to post positive reviews.

I scheduled online for my appointment and received an automated confirmation email the day before…read more I showed up on time, but no one answered the door, my calls or text. Stood up!!! Next day she called that she sent me a text to cancel, but she only had my home phone so of course I didn't receive it. Not a very professional way to cancel. She should have called me or emailed because you cannot run a business by texting, especially with a customer you have never met. She said she was out of town, which she knew before my appointment. Horrible customer service! The place is also in a run down apartment building that has been converted to some business offices in a seedy and dark back area. Does not feel like a safe or comforting environment. She doesn't even have the suite number right on her telephone message.