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    Recommended Reviews - SEPHORA

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    Ask the Community - SEPHORA

    Ulta Beauty

    Ulta Beauty

    2.7(37 reviews)
    5.4 mi
    $$

    Great place to shop and we all know what ulta offers but beyond pathetic customer service!! Someone…read moreneeds to address this issue. I have been here 6/7 times and each time I feel I'm being watched. The manager here is a joke never welcoming never says hi or hello. 80 percent of the staff is just eyeing you and watching your every move I feel that is very disrespectful just don't want to come here. I have also over heard the conversations between the staff members once they were putting down of a customer that just left who couldn't express himself well due to language barrier. This place needs a full staff change. This stores manager needs major coaching. And please refrain from following and eyeing your customer. Even when you go to high end boutiques no one does that. Poor poor poor customer service.

    My hairdresser at the salon I visit told me that she would recommend my buying hair products…read morethrough the salon or through Ulta beauty. I am a deal Hunter and love looking for online deals, but she steered me away from Amazon. She told me that Ulta has a guarantee with their products, and that she would recommend only purchasing beauty products with that guarantee. She reminded me that when I purchase hair products online, I'm might not know exactly what is in that bottle. Although I never really thought about that,I guess that could be true!! That said, I decided to check out Ulta! The shampoo that I normally buy from the salon is 20 bucks a bottle, a bit expensive. Before heading to the salon to purchase an additional shampoo and conditioner, I decided to check online at Ulta. Thankfully, they were having a tremendous sale! I was able to purchase this expensive shampoo and conditioner at 40 to 50% off. I noticed that Eve and the original price without the sale was still cheaper than what I was paying in the salon. I also think that the more I spend at Ulta, the more savings through coupons and their buyer rewards program (I think that exists) I will receive. Also, it was easy to find a 20% off coupon. I definitely will check out their ample supply of beauty products in the future instead of purchasing directly from a hair salon.

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    SEPHORA at Kohl's

    SEPHORA at Kohl's

    3.0(1 review)
    1.4 mi

    Was SO excited that this opened in West Chester! Would have preferred it to be at Liberty Town…read moreCenter, but happy to not have to drive all the way to Kenwood to go to Sephora...or so I thought. Maybe it would've been better as a full fledge Sephora location... After shopping here at least half a dozen times, over 80% of the time they never have what I am looking for. They "just ran out" or something to that effect. Unfortunately, I usually run in here because I need something immediately. So, this location is not very useful to me. But, if you are wanting someone to be attentive to your needs, shopping at this location versus Kenwood is preferable. Almost always the workers try to help you, though most aren't super knowledgeable if you are looking for something specific. Bonus: there are special discounts offered every once in a while at this location because of being in Kohl's. If you are someone that doesn't like the lighting and how cramped the Kenwood Sephora feels, and you really need someone to take the time to help you... this location is for you. If you are like me...just suffer and go to the Kenwood location, if you have the time.

    From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.

    SEPHORA - cosmetics - Updated August 2026

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