I was blessed to get a massage and (semi) cupping session with Jacinda! First of all, she let me listen to my own music. A special artist that gets me through rough times and boy, for the past few months I needed a relaxing massage whilst listening to what I wanted. She made me feel 100% comfortable, especially as a person who has issues with people touching my body and especially my feet. Not only did she make my body melt into a oozing relaxing puddle, the session was also informative. She taught me some things about my body's muscles and some tips on how to strengthen those misguided muscles. She really seems to have a love and, especially, empathy for what she does and the people she treats. This was more than just a relaxing session, it was an informative medical treatment too! Highly recommend to family and friends and will read more

I called right as they closed but the owner said "if your husband is really hurting I will go back to the office". She could not have been more accommodating and even gave me some ideas on how to help my husband. He has some tightness in his neck that is bothering him. We will definitely be making appointments here! First class service!! read more

Excellent. Communicative and informative about the service and the actual treatment. Very professional and knowledgeable in different techniques and tools of the trade. My first visit with her was through a gift certificate I received for my birthday and I can assure you that I will go back for more. Jacinda helped me with pain relief on my shoulder, lower back and neck Andrade me feel like new. Call and schedule an appointment and you won't be disappointed. I highly recommend and surly will go back. read more

Jacinda is the best! She is the definition of an intuitive healer. Although her methods of working on me are somewhat painful, the result is more increased mobility and much less day-to-day pain. If you've suffered from long term chronic pain, please go see her and let her work her magic on you! read more

Jacinda is a great therapist with lots of attention to your specific needs. She does not just start working on you before she finds out specifically what needs to be worked on. She has really made a positive difference with my chronic back pain I have have for over two years now. If your are having any kind of chronic pain or just need a good relaxing massage then you need to go see Jacinda at Serendipity Massage and Wellness. read more

Came to Dallas on a business trip and my allergies and back were juSt killing me .. I found Serendipity on yelp and Said I would give a call... I am so glad I went in She really took the best care of me She did magic to my neck, back and feet I was in heaven ! I loved the way she did the cupping therapy and scraping ! It was awesome . I can't wait to come back to Dallas If you need a massage you need to go here ! read more

I've been a regular client for several years. Jacinda has helped me so much with my neck, shoulder and back issues. I have mild scoliosis and now suffer with muscle tension headaches, periodically. We've definitely made headway and she customizes each session to my current needs. Fall 2018, I had a fall who I had resulted in minor knee surgery, after being an at-home caregiver for 2 years. My body was a mess! She has helped me greatly with these injuries. I highly recommend her for therapeutic massage, and I've even had some weeks that I could say nothing hurt and let's do a zen massage. Book a session.. you won't regret it! read more

Jacinda is the best massage therapist that I've ever been to! She's thorough, knowledgeable, and provided the 'extras' that I always appreciate! (ie aromatherapy, hot stones, etc.) You won't regret giving her a chance! read more

It was difficult to find the building, there is no signage outside of building to help you find it. It seemed weird to have a massage spa in an office building, but hey whatever. The masseuse seemed knowledge however she was a little chatty. I prefer to relax during a massage but it was difficult with her talking to me the entire time. I told her where my problem areas were however she spent very little time on my problem areas. read more

What an amazing experience! By far the best massage I have ever had! I had a migraine for 2 days and Jacinda worked on me for almost 2 hours trying to make me feel better! I walked out feeling 100 times lighter and migraine free! I will be going back! Thank you Jacinda!! read more

I came in for the first massage in my life. A little nervous, a little apprehensive. I wasn't sure what to expect. I was sure it would be uncomfortable and awkward having a stranger massage me. Well I was completely wrong. Jacinda is increadibly friendly, very professional and she made me feel absolutely amazing. I didn't even know how much tension was in my neck until she "fixed" me. I woke up this morning expecting my normal grunts, groans and pain throughout my neck, shoulders and back. Instead I popped out of bed, ready to seize the day-pain free. I feel 100% better. I cannot recommend her more-all I can say is make an appointment and go. You won't regret it! read more

Very professional and knowledgeable. Jacinda is outstanding at her craft and she truly cares about your wellbeing.

I absolutely loved the massages. I purchased a voucher thru kgb deals two years ago, and I have been going back ever since. Jacinda is really good on identifiying the source of the problems (such as tight shoulder), and she always tries her best to work it out! Sometimes she gives out little health advice, too (such as taking an epson salt bath). Jacinda is great to work with, and her massage skill is amazing. read more

Jacinda is fantastic! She helped me with both my shoulder and lower back problems. Highly recommended.

If you're looking to take the leap away from chain massage places because you have a feeling there's something better out there for a more reasonable price, then you just need to call Jacinda at Serendipity. Incredibly knowledgable and about the same price as "the other guys." You'll never go back. read more

I had a pain in my neck for months. She got the kinks out. I feel so much better. Thanks for a wonderful experience. The best were the hot stones. I will be back. read more

Jacinda is the best massage therapist I have seen in years. her style is amazing and knows where to go deep and where to go soft with my saying a word. read more