I tried a pool service on Yelp, I was excited at first because the pool company came out, took care…read moreof everything so I gave that company a 4 Stars! However there was some follow-up that needed to be done, they came out a few times for repairs that I had a warranty on but never really solved the issue! I tried calling, texting, leaving VM, Nada!!!! That's when I decided to check on Yelp again and give it one more try! I came across Pool Sharks pool service. Called Andy up, he responded very quickly via VM. When we finally were able to speak, Andy came over the same day we spoke, probably within minutes, as he was already in my area. Charged me the service call fee, which was very reasonable. The last company had a difficult time getting my vacuum to clean the pool, there was no flow going through my salt cell, it was a mess. Pool starting to turn green pretty quickly! Andy came over, took the motor apart, started cleaning the motor, discovered that leaves were getting in the propeller, or something like that? Taught me how to put the basket back in so that it doesn't happen again! Made it easier for me to take the Filter cap off so that I'm not spending 10's of minutes trying to put the cap back on, which can take up to an hour trying to align the steel rod back into its groove!! If anything, just that one little trick was worth the service fee!! He really went above and beyond!! Needless to say, I will be using Andy for all my pool service needs!! I would highly recommend Andy!!

Andy and his team do an amazing job maintaining my pool, I originally called him to install a new…read morepool timer and was so impressed with his knowledge and service I hired him to do my weekly pool maintenance. I was ok doing it myself but during the summer it's tough to keep up with. My plan was to keep pool shark just for the summer, but he has my pool balanced with chlorine and the ph is perfect I decided to keep him on all year, best move I have made. I HIGHLY recommend this company.

My pool has been under their care for over two years. They were doing a decent job initially…read more However, about 6 months ago, they abandoned my pool without notice. I've contacted them numerous times by phone but the calls went straight to their voicemail. I then proceeded to email them but haven't received a response in two months. My pool is all green now. Very unprofessional. Avoid at all cost.

We have had Professional Poolcare servicing our home pool for almost a year now. We had one issue…read morethat they addressed right away and the services has been excellent. The level of communication has been the best I have ever experienced. I would definitely recommend them to anyone looking for a pool care service.

I just purchased a new home with an older pool. I was looking for some quotes so I decided to call…read moreearly Sunday evening and leave some messages. To my surprise Heart my Pool answered my call! They came out the following Monday and gave me the estimate. They were well priced so I went with them. In the few weeks since my purchase they have been out several times getting the pool up to spec. They are very friendly Ann the communication is good. I get emails explaining what has been done and what the plans are. The level of communication is much better than with my prior pool company.

Absolutely best pool service I can imagine. Honest, very attentive to details and reliable. I get a…read moreheads up text that they are coming, a picture of the pool after it's cleaned, and a report on what was done every single visit.

He was Prompt, reasonably priced, and honest doing our repair and continuous scheduled service.read more

I need to rave about Tony and Prestige Pools!!! I am having the typical open pool problem due to…read morestorms etc and I asked Tony if possible to help do something very outside his service . I didn't realize all it entails . Do not need to get into the details but immediately after I texted he returned my text and was here today the very next day after regular cleaning to do a lot more extra work just to provide AMAZING CUSTOMER SERVICE ! You do not find many businesses doing this today ! Especially a small business that has many customers with constant problems ! I just want to say thank you and let the community know if you need a pool cleaning service etc that is still run by a very communicative and competent professional call Tony at Prestige . He doesn't take on problem fixes for non customers due to his care of his customers ! I had recommended him to a friend and he turned it down because he is focused on his customers !!!! Thank you again Joey and Tony for taking care of my pool !!!! Wish I could give you a 10 star review!!!

Very unprofessional. Yes his prices are cheap, but you get what you pay for. Will get completely…read moreunhinged if you tell him his crew did not do a good job cleaning and basically call you a liar. If you're pinching pennies I guess use Tony. If you're looking for professionalism go elsewhere.

My experience with Pure and Simple Pool Care was very poor. I paid $180 per month for their "Full…read moreService" package starting in May 2025, which was supposed to include weekly cleaning, chemical balancing, and equipment checks. Despite this, no one serviced my pool for the first month, and I was still charged in full. Over the next several months, key services like filter cleaning and equipment inspection were not performed. I later discovered my pump had failed, only to be told technicians hadn't entered my yard because of a dog -- yet there was no communication or pause in billing. I was told the company would "make it right" with a free replacement pump, but the old pump was never replaced. Instead, I received a $950 bill for a "new" pump that wasn't installed, quoted at nearly double its retail price. In total, I paid for six months of incomplete service and was billed for equipment I never received. Based on this experience, I cannot recommend Pure and Simple Pool Care.

The service Pure and Simple Poolcare provides is excellent. Josh is reliable, knows his business…read moreand pays close attention to detail. He's notified me more than once about something that needed attention, whether it be a minor repair or other adjustment, and in the case of repair his fix was quick and competitively priced. Before hiring him I'd asked friends for a recommendation of a good pool service, and no one really liked their pool care services.... it seems to be a business where providers come and go, often don't show up, and charge too much for too little. This is definitely NOT what happens with Josh. He communicates well and does an excellent job. As a home owner, I find there are just so many things that need maintenance or attention it can be hard to keep up with it, but having Pure and Simple Poolcare maintain my pool makes it so much easier. I highly recommend this business.

If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

We contracted for a pool refinish, retiling, deck refinish, and turning our spa into a tanning…read moreledge. Poor communication and follow through plagued the job. Pete will likely reply and blame us as he has done for other negative reviews. We gave him multiple attempts to fix the problems to no avail and many times he blamed us even though we did what he asked and more. He started in October and today in February, we finally asked him not to return because enough is enough and we need to hire another company to fix his mistakes. He stated we had unrealistic expectations. He may post pictures and from afar it may look good but up close the details are messy and unprofessional at best. Hoping to save someone the experience we have had.

Switched to The Pool Cottage a month ago from another company I wasn't 100% happy with. In just a…read moreshort month they have my pool looking the best it's ever looked. Extremely fair price and they actually spend a good amount of time here making sure everything is done. After every visit I get detailed pictures. Definitely recommend if you're looking to switch companies.

I previously had a different pool company, but I can confidently say that The Pool Cottage…read moresurpasses them in every way. They consistently deliver exceptional service and meet their commitments. Their communication is outstanding, featuring detailed notes and photographs of the work performed during each visit. Having experienced their level of quality, I now have very high standards for any pool service provider.