First time visiting this facility- staff at front desk was friendly and welcoming! I scheduled a…read morefacial as well as massage. Jenni did my facial and talked me through all the products that would be helpful moving forward. She was awesome and really enjoyed our convo. Breezy did my massage and she was the best. Great experience from ambiance to massage itself. It was the best massage I had & I'll def be back.

I recently had a massage by Kaley and let me just say, that is the gal to go to if you love a firm…read morehand. Shes not afraid to move the legs and arms around to shorten and lengthen the muscles to allow for proper tension release. She spent those necessary few minutes in the areas I mentioned needed it and rounded out the massage with some traction for that extra stretch my spine needed. Overall, the experience was wonderful and relaxing.

Lyn is the best!! I was referred to Brick City Spa and more specifically, to Lyn by a friend. Since…read moremoving to Ocala a little over 2 years ago, I think I have been to 4 different massage therapists. The first one I had was amazing but flaky and so was the business. The other 2 did not relieve any pain for me. My back and neck tend to obtain knots like nobody's business so I find massage therapy very important. This spa is in a little plaza and it is very nice in every aspect. I have visited here 4 times and I cannot think of any complaints. As soon as I walk in, I have been greeted by Lyn (who was waiting for me) and usually a staff member sitting at the front desk. There is such a calming and warm energy as soon as you walk in. In the lobby, they have products for sale. There is also water and tea. The Whisper Lounge is an excellent feature and I think all spas should have this. I went to a spa years ago in Miami that had a room like this and it was such a valuable amenity. I usually do not get to sit there more a couple of minutes but one day I'll go early so I can sit and relax! There are several services provided here, such as facials and massages. There is also a new salt sauna that you can use for an additional fee. I would love to do an entire spa day there but like most places, it seems almost impossible to be able to book everything in the same day due to schedule conflicts. Although this spa is almost a 20 minute drive from home, the reward is worth it. I have had the best massage of my life here and I hope to continue coming here!

10 out of 10 experience. My experience started with a consultation to address concerns that I was…read morehaving. From the beginning I felt like the staff was listening to my concerns and creating a massage that met my needs. They were extremely informative and gave me ideas that I could use at home to alleviate some of the tension. I highly recommend both the massage and the buccal massage for any tension you may be experiencing.

Carol did an absolutely amazing job on my nails today!!! They are beautiful and I am very happy…read morewith my overall experience I love how private and clean it is!

I recently spent several hundred dollars on a 12 week course of semaglutide. Previously I had lost…read more26lbs at a different spa, 9lbs after 6 weeks. After gaining some of that weight back on I decided to go to Balance Spa. This time I am doing nothing different, am on the same dose but my appetite has not decreased and I have not lost a single pound! I don't know if they use an inferior product, its expired or transported or stored incorrectly but DO NOT waste your money on weight-loss programs at this business! I will add this review is only for my weight-loss experience as I haven't tried and other services.

Dr Phillips is wonderful. He listens to your concerns I recommend me highly. Will be going back…read moreagain. Staff is also wonderful JoAnn M

I am in love with my juviderm lip injections results!…read more*wonderful groupon value! Such tender care & professionalism of my Doctor(s) and staff. I drove 2 hours to my appointment and on a scale of 1-10, am a 10 in satisfaction. Worth it. Great numbing system on lip injections! I highly recommend Innova Spa! Liz, 38, single mother feeling beautiful again!

Jessica was wonderful. Love the way she colored, cut and styled my hair. Just moved here and…read moredefinitely found my new stylist.

This spot actually surprised me. I found it on Yelp, put in a request to get my hair washed (I was…read moredealing with an ear situation, that's all I'm saying), and they replied fast through Yelp with a price. Super easy. No phone tag. That alone made me want to go. When I walked in I thought, okay, this is not what I was expecting for The Villages. It's new, it looks new, and it looks good. Clean, modern, styled, not dated. Somebody actually cared how it would look. I love that. The hair wash was exactly what I needed. They listened, were careful, and didn't make it awkward. Sometimes you go in for something small and people act like it's an inconvenience. This was the opposite. Simple, professional, done. Then I saw the back rooms. Two massage tables set up and the space is really nicely decorated. It looks like a place you could actually relax in. I was already thinking about coming back for a deep tissue. Their prices right now are very reasonable, probably because they're new to the area, and this is the time to take advantage. They offer more than just hair. I saw massage, HydraFacial, waxing, cryo fat reduction, infrared sauna and a few other treatments. I didn't even get into all of it but I like the direction. If they keep doing what they're doing and keep the prices where they are, I will be back. This place is a dream for The Villages.... what a treat !

I've been going to Polish since they opened. I love my manicures and I love they last for 3 weeks!…read moreI keep astanding appointment, but I appreciate they are flexible and always work me in for special occasions. Great products, great services and a great staff!

Amazing environment, from the people to the area and building itself. the gals thoroughly explained…read moreeverything and were fruitful when it came to suggestions. Many options were provided, which is always nice to see a nail tech express themselves. provide you with a top notch experience compared to the in and out like cattle type of surrounding. Although the ladies were very professional and polite long term I don't see this place as a fit for me. The nails were beautiful but I'd broken two by the 4th day of having them. The first I broke when my baby was passed to me. The second I broke by getting something out of my trunk. I was informed they insure there work so hoping they fix them for me free of charge.

He listened to the areas where I said I really hurt. I felt SO much better leaving than I did when…read moreI arrived. If I lived in the area, I would visit on a regular basis. I'm only visiting from out of town.

This place did not disappoint! Fantastic massage from head to toe! Definitely going back!read more

I highly recommend Kelly! I have had Microneedling numerous times in five different states. Kelly…read moreis, by far, the best experience I have ever had. She is extremely knowledgeable and very passionate about skin care. She has an extensive cleansing process before she performs the Microneedling. Her studio was very clean and the experience was calming as she will warm the bed for you and rub your feet while your face is in the numbing process. It was like a spa experience and I will definitely be using her services again.