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    Service 360 Group

    1.0 (1 review)
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    3 years ago

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    Berks Plumbing & HVAC Specialist

    Berks Plumbing & HVAC Specialist

    (5 reviews)

    I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

    Excellent service! We recently moved back to Berks and the plumber I used in the 70's has retired…read more After looking over the reviews, we chose Berks Plumbing and are so glad we did!! Immediate response, quick consultation and installation on the same day! Everyone I dealt with was super friendly, polite and professional! Blake and Travis did a wonderful job on the installation of my new kitchen faucet with no mess! Mike helped me pick out exactly what needed! Highly recommend!!

    James Morrow Electrician - Under and over cabinet lighting

    James Morrow Electrician

    (8 reviews)

    I was looking for a good electrician in the area that would charge me a reasonable price. I have…read morecontacted over 12 electricians and Jim was the most competitive one and even provided free estimates. Several other electrical companies charged over $100 just to come out and do an estimate before even doing any work - I found this to be ridiculous and decided to go with "James Morrow Electrician and Handyman." I can tell you right away that I made a solid decision as that Jim did a great job from the gecko! He was very responsive, professional and explained everything he is going to do over the phone so that I felt comfortable with choosing him as a professional. When he arrived, he was very respectful to the property. He did not mind me watching him install the electrical outlets in my home and explain how the whole system works. Jim did a fantastic job of eliminating one of my existing electrical outlets and moving it up. He also installed a new GFI outlet in my bathroom so that I can hook up my beloved Japan-style bidet toilet. Overall Jim is very knowledgeable and experienced in his electrical work, as well as very meticulous in little details. He takes pride in his job from start to finish to ensure the job is done right the first time. I felt very comfortable with Jim and "James Morrow Electrician and Handyman." Thank you Jim and I will definitely be using this business for any and all the future electrical work around the house. You can be rest assured that the "James Morrow Electrician and Handyman" is on my speed-dial if any future projects or issues arise. I am very glad that I found a local business that I can trust.

    Real easy to work with and quick in responding. Definitely my go to guy for electrical work!read more

    Service 360 Group - hvac - Updated June 2026

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