Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.

Great service, quick response time, super friendly staff! Would recommend them to anyone who needs…read morecarpet cleaning or restoration!

I called Fitzy's Steamatic out for a quick carpet cleaning, that was going to be quite the job…read more They came out, did a wonderful job, price was super reasonable, and service was professional and accommodating. I would recommend this cleaning service!

USPro's people are courteous, friendly, and most important - competent…read more They come when they say they'll be there. They bring competent contractors to do the work, The do the work well, on time, and clean up after themselves. If you have a problem, one call to your contact at ServPro is all it takes. I can't say enough good things. Who knew I'd be happy to have had a humidifier leak!

US Pro is always very responsive to our customer's needs; they can work the home from clean up to…read morereconstruction; I appreciate their expertise.

16 months into a claim and it would seem the only way to get anything done is to leave terrible…read morereviews with them. They did so my work but have failed time and time again to provided the documents to the insurance company. They also say they want all your money and won't issue and depreciation for work you did until they recover every check from insurance. I expect they will then run off with your money. I am reaching out the the general attorneys office and my attorneys. From the looks of this it is a class action lawsuit waiting to happen. You have until 5 pm to call me today or I will repost with my original review detailing all the terrible experience this 16 months has presented.

Warning: do not trust them. They will try to get your insurance to pay for more than what needs…read morerepaired. Then they take the check and you will never see or hear from them again.

They do high quality work and are very reasonable. They painted my sunroom in my home which had a…read morelot of detail and it looks awesome!

We were provided with a contract. Very professional and…read morefriendly. Arrived on time each morning. Removed wallpaper from a large area and a bathroom and then painted the room and bathroom. Four day job and at the end of each day - left area clean. We were very pleased with their work. Highly recommend! Janet Hall

Do not use this company.This company was horrible to work with.They are completely untrustworthy…read moreand will leave you regretting the day you ever phoned them.

From the owner: We service the Champaign area 24 hours a day and 7 days a week. Our average "on-site" time is 60…read moreminutes and we will coordinate with your local insurance provider. Our Illinois-based team at PuroClean realize that water, fire and related damage are a stressful disruption to our daily lives, disrupting our routines and comfort. We?ve helped many through these crisis and can also help you. Our Services: -Water Clean-up -Fire and Smoke Damage repair -Mold Removal -Biohazard clean up -House Floor Repair -Carpet/Tile Cleaning -Air Vent/Duct Cleaning Champaign customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us or email us and we usually respond within an hour or two.

WEll corperate got involved. But are they moving things along faster NO So far well they made…read morethem admit to Breaking my mirror, and have agreed to replace it. They agreed that the we will make a copy of the original house key and that is all. Got shot down. But I did not get a lock smith like I feel would have been the right thing to do. But went and got some rekeying package from LOwes!!!!! And had thier people do it!! Yea, the same people who lied about a mirror, lost a house key, and lost a power cord to a very large sectional!! Like I should trust that! When I looked at the lady from corperate, with a what in the world look. What choice did she give me other than that?????? NONE So still a lock smith will have to be paid out of MY POCKETY because of their irresponablity, and looking for the CHEAPEST ANSWER TO their mistake !! And well still even now I sit with family coming in and well you can see the pictures of how they left my home. Still WAITING, And still waiting while they argue with insurence company. And then wow another 30 Days waiting for them to show up. In my opinion did corperate help NO REALLY DOOR KNOB CAME OFF IN MY HAND THEY DENY RESPONSABILITY AGAIN SEE NEW PICTURES

Home was flooded due to pipe burst. They responded quickly and did ok work on remediation. In an…read moreeffort to move things along quickly, and because they said they could deal directly with insurance, chose to use them as general contractor for replacement work. They said they could have contractors lined up and would have done in two months. It is now a year later, work still not finished. Have had to have them redo many items due to sloppy, poor work. Have had to deal with insurance ourselves a majority of times. Many excuses on their part about why it has taken so long, including that we have not made decisions, but each time we checked on progress the decisions that we had made where not even done. Two stars is for remediation only. Would give zero stars for rebuild.