I recently relocated from Utah to North Carolina. Back in Utah, I owned a plumbing company and…read moreworked as a professional plumber. Shortly after moving here, a friend reached out to me in a panic after receiving an astronomical quote from a local plumbing company. I did some research and reached out to a few contacts for recommendations--that's how I came across North Mecklenburg Plumbing. Dave and Hayden came out to reevaluate the situation, and just as we suspected, it turned out to be a simple fix. Dave asked all the right questions to accurately diagnose the problem, and both he and Hayden were clear, professional, and transparent about the issue and the available solutions. I was on-site to oversee the process and was very impressed with their service and integrity. Although I'm no longer plumbing here in North Carolina, I'll gladly refer anyone who comes to me for help to North Mecklenburg Plumbing.

Thought we had a leak behind our shower this week and were able to get an appointment next day and…read morethey even arrived early. We had used them a few years back for a larger sewer line repair after a big name plumbing company quoted high. Great experience with them both times and we will continue to keep their card handy for any future issues. Easy to work with, knowledgeable, and great customer acumen.

After a water heater leak I decided to switch to a tankless water heater and repipe my 1941 house,…read morewhich still had the original galvanized pipes. Lonzo and his team did an excellent job. They were quick, responsive, answered all my questions, and made sure I had access to hot water each day as I continued to live in the house during the repipe. The customer service was absolutely outstanding. Alpha plumbing was recommended to me by a colleague at work. I too highly recommend them.

My water heater stopped pumping out hot water. I called Alpha plumbing because the company was the…read moreclosest to my house. I received an immediate response from Lonzo. In less than an hour he came and assessed my water heater. My water heater was from 2009... being that it was more than 10 years old, he recommended changing it out. He was able to change out my water heater the same day. He is very friendly and professional. My new water heater came with a 6 year warranty. If my water heater has any unforeseen issues, I'll be contacting Lonzo. I recommend his services.

Fabulous service They worked very hard and stuck to the…read moreestimate Needed to repair a drainpipe to install a new toilet. Super value for all that work Cleaned up before leaving They are the only plumbers that I will use in the future

I was notified by my gas company of a gas leak. I reached out to Plumbing Connection and their crew…read morewere able to resolve my issue within an hour of my call.. They technicians were professional friendly and the service was reasonably priced.. I will always call them for any plumbing needs.. Strongly recommend them.. Thank you so much Plumbing Connection for going above and beyond..

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Matt was skilled, friendly, on time, a pleasure to have in my home. He managed several plumbing…read moretasks on different occasions and was great in every way. Why are there so few people who value courtesy and take pride in their work? A+ for J & M Plumbing. Thanks ever so much.

I got a few estimates for some work I needed done. These guys weren't the cheapest but seem to know…read morewhat they were talking about. Glad I chose them for the few extra bucks as the job was done right the first time. I'm glad to give them five stars. They even cleaned up their mess when they were done. I was very impressed.

Excellent service and great prices.Wonderful to find a great plumber that does quality work at fair…read moreprice.

I had the best experience with Chris Helms Plumbing! Chris was professional, communicative, and was…read moreable to assess a plumbing leak I had in my inline. He was able to give me a quote and get me scheduled quickly and replace the line, not to mention work with my homeowners insurance agent. Great price and even better value! Would highly recommend his services. He and his crew are the best plumber in the greater Charlotte area in my opinion!

I contacted this company and they responded very quickly. Lots of the diagnosis was done with me…read moresending video of the problem. I thought this was a waste of time but it turned out it cut down on the time. The workers came into my house one time and were very professional. They didn't need to leave to go get parts as they had what they needed from seeing the video. Payment was easy and not requested until the workers came into was completed. This is a great company and they are the plumbers I call for all my plumbing needs.

Last fall Estrada Plumbing installed a 2nd bathroom for me. They are professional, punctual, and…read moreaffordable. I recommend Rstrada for all your plumbing needs.

Excellent service and so responsive! Highly recommend. Will definitely use again. Please support…read morethis locally owned business.

We had a leak in the front yard next to the meter and they were quick to respond. Price was fair…read moreand they even fixed my house spout. Great company.