I booked a Service + MOT with Servicing Stop and I deeply regret it. They collected my car on Friday. Both on their website and during our conversations, they clearly state that the service is completed within one day. I was told the work would be finished on Friday and that my car would be delivered back the same day. Communication was perfectly normal until I made the payment. After payment, they confirmed delivery between 4-6 PM on Friday. However, after 5 PM on Friday, I completely lost contact with the company. No one answered the phone. Later, I realized they do not operate on weekends, which meant I would not receive my car that week. I had to cancel and rearrange all my plans because of this. On Monday morning, I called again. They gave vague and incomplete information and told me the car would be delivered on Monday. Yet after 4 PM on Monday, despite calling multiple times, no one answered the phone. Their attitude after payment was extremely disappointing and unprofessional. If they had honestly informed me that the work would take 2-3 days, I would have understood. However, the lack of communication, ignoring calls, and failure to provide accurate information is simply unacceptable. On top of that, the prices are very high. Many other customers also report being overcharged. Paying such high amounts and receiving this level of service is outrageous. I absolutely do not recommend this company. read more

Had a service through them to be told the garage had said a engine flush and brake fluid change were required to complete the service (£598) contacted garage direct to be told they had done no such thing. constantly told lies ie worked had started on car at 0730 so had to pay to release car when in fact garage doesn't open till 0900. Avoid at all cost read more

I booked an MOT and service with Servicing Stop, after making it very clear from the beginning that I also wanted a quote for a rear diff service. When the day came, they suddenly refused to quote for it or carry out the work -- despite this being the whole reason I booked with them in the first place. The MOT passed with no issues... yet according to the "service", my car apparently had a huge list of faults, including "unsafe" brakes. Funny how the brakes were "too unsafe to drive" but somehow safe enough to pass the MOT on the same day. The contradictions were unbelievable. The phone call that followed was even worse. Instead of advice, we were met with pressure, scare tactics and arrogance. The member of staff spoke to me and my husband like we had no clue about cars, and made it sound like we were obligated to approve hundreds of pounds' worth of work we didn't need. It wasn't a recommendation -- it was a hard sell. The so-called "77-point service" was honestly a joke. They changed the oil (for an extra charge), changed the filter, and that was about it. £172 for something that barely qualifies as a basic service. The whole experience left us feeling uncomfortable and misled. This company absolutely preys on people who aren't mechanically knowledgeable, and I cannot stress this enough: DO NOT USE SERVICING STOP -- especially if you don't know much about cars. They will try to take advantage. We will never use them again. read more

Extremely Poor Service, Major Failures, No CommunicationI rarely write reviews, but my experience with Servicing Stop has been so unacceptable that others should be aware. My car was not returned on the agreed date, leaving me without transport for an entire weekend. I had to cancel work plans and spend money on taxis. Nobody was reachable--no phone, no live chat, nothing. I was completely left in the dark about my own vehicle. When the car finally came back, I discovered that: The service history booklet wasn't stamped or signed, which is basic industry practice. The main issue I reported--a vibration when braking at high speed--was not looked at. I was told the garage "didn't investigate because the brake discs looked new." Completely unacceptable and unsafe. A simple request to fix the rear passenger window, which gets stuck, was ignored. This has been one of the worst customer service experiences I've had with any automotive company. Lack of communication, lack of basic quality control, and failure to deliver the work I paid for. I am now having to escalate this formally. Would never recommend. read more

Servicing stop DO NOT USE THIS COMPANY I recently used Servicing Stop I booked a MOT & Service I was quoted £156 They collected my car as agreed the next day I was contacted by Service Stop to say Mot had failed and required bushes replacing at an additional cost of £1550 I said I did not want the work doing , they replied the work has already started . My car was not returned the next day as promised. I tried calling and emailing and also tried to use there chat line ,none of which I could get a response to. I looked on line to find many poor reviews and scams reported . We found the garage where the car was being worked on after advice from the police. They would not release the car until I paid the £1550 . I contacted a reputable local garage and was told the Service Mot and bush replacement would be around £500 I spoke to one of the directors , eventually who was very arrogant. and was obviously used to dealing with unhappy customers and adamant that the cost was £1550 and had to be paid before the car was released . please don't not use Service Stop unless you want to be ripped off . read more

Terrible experience - avoid at all costs! I've just had an awful experience with Servicing Stop, dealing with a staff member named Dean, one of the rudest people I've ever spoken to. He completely failed to explain the costs properly. I was told on the initial call that they would not start the work until payment had been made by the payment link sent in the email. When I received the payment link and it was almost £1000, I wanted to query this. I tried to call back several times to confirm the costs, and they did not answer the phone. Eventually Dean called back and said that they had already gone ahead with some of the work on my car with no confirmation or agreement from me. I was later hit with an unexpected bill of over £500 for work I had never authorised. When I questioned this, Dean was dismissive on the phone, even accusing me of being rude simply for trying to get clear answers. Several times, he made sure to mention that they would keep my car unless I paid. He said that he would review the call recording, but when I asked for a copy, he initially refused. Only after I mentioned my right to request any data held on file about me did he reluctantly agree. In the end, I had no choice but to pay just to get my car back. The whole situation was stressful, unprofessional, and completely unfair. I will never use Servicing Stop again, and I strongly advise others to stay well away from this company. read more

Like a lot of the Reviews say, Car not picked up or dropped off within the hours given - not even close. pick up 1 hour and a half late. Dropoff "between 4pm and 6pm" - currently 6.45pm and id genuinely love to know where my car is. Unless you want to sit in all day guessing at what times its actually going to be done, just take it to a garage where they'll usually stick to timeframes. If anyone would like to find out where my car currently is, or refund the £7 I've lost for missing a 6.30pm collection whilst waiting for my car, id appreciate it. First and Last time I use these. EDIT: 845pm and I still don't have my car, nor can get hold of any number. wondering at what point I call the police? SECOND EDIT: Never got my car back. Had to pay for a taxi to my night shift, and will have to pay for a taxi home. £50 on taxi's down the drain, to go with my £7. Absolutely disgraceful. DO NOT GO WITH THIS SERVICE! no info about where my car is AT ALL! Third edit: ITs now 12.45pm the next day. after trying to get through to someone all morning I finally got a call at 10.30 am saying my car would be back within the hour. I made it clear I needed this so we could get to work for 1pm. We work 20 miles away. Its now 12.15, still no car, and I'm pretty sure they've blocked my number so I cant get any further updates. the ONLY work being done is an oil filter change. If you are reading this and haven't booked a service with them yet DO NOT DO IT! once they have your car they couldn't care less about getting it back to you. they couldn't care less about you having to work or losing out on money. They couldn't care less about actual customer service despite their replies to bad reviews trying to make it look like they do. I have genuinely never dealt with a company this bad in my lifetime so far. read more

Booked yesterday 5/08/25 and paid. Tried to contact them to change collection point. No actual person to speak with just a computerised Karen. The number they quote on their website isn't a telephone operated system. Had to call my credit card company to cancel the payment ( got to wait 2 days for a refund). Don't book this company for you car repairs, service. They are a piss poor set up. Won't let me post this review unless I give a rating. So 1 star read more

Awful company. Took the car for a service, called and said according to the service schedule car also needed brake fluid change and pollen filter. That was fine, i asked how much and they said £541! The cost for these 2 things is usually around £100 max. Told them i didnt like being extorted they dissapeared and stopped answering the phone. Got the car back without the service being completed and £136 down for them to drive my car about for a day. DO NOT USE THEY ARE A SCAM AND NEED REPORTING TO TRADING STANDARDS AND ANY OTHER BODY WHO WILL LISTEN!!! read more

I paid £154 for collection and delivery, full service and MOT on my car I received a call saying the car had passed it's test, and they could do a "couple of things to enhance its condition ie adjust a wiper blade ,using vinegar and brake fluid, when quoting price he (Dean) spoke very quickly and I now beleive deliberately misled me into believing he had said £8 .50 he n said the word hundred o pound just 225 etc. Then I got texts every 5 mins, to pay the bill I was shocked to see it was for£850 pounds, he said I wouldn't get my car back if I didn't pay.l panicked, and when he offered to do it at "trade" price £520 Ipaid but didn't state it was under protest. The chap that returned the car said no extra work had been done as it was him who would have done it. I have the whole conversation rec on my ring doorbell Wish I'd heeded the warning: if something appears to good to be true, it probably is read more

My car was picked up at 9.30am, at 2.30pm someone called me to ask if I had my car or if it had been collected. It is now 8.30am the following day, my car has yet to be returned and it is not possible to get in touch with anyone at servicing stop. Their phone number does not accept inbound calls, no-one is responding in the online chat and their email service gives a 2 day turnaround. In calling the garage on the confirmation email they had no record of my car. I'll be submitting a police report if it's not back shortly as servicing stop seems to have lost my car and certainly has fully breached their own terms and conditions. I have now submitted a police report to locate my vehicle and if they try to charge me overnight fees for unauthorised storage of my vehicle, I will seek to make a legal claim for compensation. read more

I wish I had read all the reviews before booking with Servicing stop. The car was collected and dropped off as expected but maybe I was naive in not realising that the quote given did not cover everything that was required for the service to be completed. I was contacted and told that it was a requirement for the oil and brake fluid to be changed - so there were additional costs of over £300. Perhaps I should have contacted the garage direct to find out if this was true. May be I will do just that! I don't get why they don't make it clear when booking that the cost is only for the labour for carrying out the service - unless it is to deceive their customers. I will not use them again read more

SERVICING STOP IS A SCAM My car was not delivered to me on the day i cannot express my utter dissatisfaction with their service the garage said they instructed them not to deliver my car payment was made by 1700 hours their office first tried to contact me at 1625 and at 1633. I called their office back at 1635 and a message came across that they would call me back. My call logs show that they returned my call at 1656 and requested payment for further work i told their representative that i am driving at that moment and would make payment as soon as i can stop. I made payment at 5.01pm, i have online proof of payment i contacted the garage and they later said they did not clear my car and thereafter informed me that they damaged my alloy wheels on their ramp. I feel their service is provided by cowboys and they are not to be trusted. Failure to deliver my car inconvenienced me immensely DO NOT USE THESE PEOPLE read more

Picked the car up no problem. Phoned and said it needed £350 worth of repairs for a simple service (on top of the £123 for the initial service cost), however, said it was not optional and it was. Completely failed to provide a clear explanation over the phone by mumbling and using car terms. Took advantage of someone who has no experience in cars. Terrible quality for money and EVERYONE to go elsewhere for the extra money. If there was an option for negative stars it would still be too high of a rating. read more

i cant state this clearly enough, this company rip people off. i asked for a full service at £156. they called me saying car needed an engine flush, costing an extra £154. i agreed as they wouldnt release my car to me unless this was done. now here is the scam part. my car was delivered back to me by the mechanic of a 3rd party shop. i asked the mechanic if an engine flush was done, he said no. i immediately phoned service stop for a refund which they said would be in my account in 3 to 5 days. i am still waiting on refund. if i never asked the mechanic about engine flush i would be none the wiser . they are just lowlifes. read more

THe followuing taken from an Email following a telephone conversation. renew:brake fluid £189.93+VAT Check and nenew:ANTI-Freeze £!89.94+ VAT (not asked for!) Remove & REFIT: AXXCILLARY DRIVE BELT £298.868+VAT Investigate:ABS LIGHT {SERVICE ADVISORY} £116.90 +VAT ENGINE FLUSH (not asked for) FUEL TREATMENT £85.14 + VAT BRAKE SERVICE £110.86 + VAT (not asked for) Environmental Surcharge £81.04 . I will not pay these prices and will try to get my car back. Unfortunately they have it for service read more

My Jaguar IPace went in for a "regular" service quoted online after mileage etc details filled out, got a good price for going ahead Car picked up on time, however that's where the positive experience ended Got a call from Servicing Stop to say that Jaguar advisory recommended a brake oil change, something they should have know BEFORE they quoted the price for the service For the joy of that plus a pollen filter renewal, they wanted upward of £350 + VAT, even though in their email confirmation to me, it stated as follows "Upon inspection of the vehicle we may find that additional work, including special oils (our set price of 24.99 + VAT)" I refused to go ahead and they had the car returned, however they refuse to update the online service history because of this brake fluid. Being held to ransom basically AVOID THESE AT ALL COST read more

100% fradulent. Will collect car then you wil receive a phone call within 3 hours with around £1000 of additional work. If refused they'll explain that the work isnecessary in order to return the car. Communications are sporadic and refunds/quality of work alongside pricing is deplorable. read more

Servicing Stop are Scum and Scammers!! Where to start with this review. I was enticed by fact I could get a full service and MOT for around £90 (£30 discount by paying up front) just after filling in all of my detail this was increased by around £25 for various other fees that were tacked on at the very end of the process. This should have been my first clue to the type of company I was dealing with. Another reason I thought this company would be appealing was that they will pick up and drop off your car after servicing. The car was booked in to be picked up between 8:00-10:00. The car was actually picked up around 15 minutes later than the expected range with no indication from company. Once the car was picked up I received no updates until around 16:30. When I was contacted by the company representative on the phone. They spoke as quickly as possible, randomly spraying numbers and issues down the phone. I had to get them to repeat this list 3 times to write down the problems and corresponding prices. This is a blatant sales tactic to fluster people into paying the extortionate prices. I was quoted £1140 to fix the issues to pass the MOT. When I added up the figures I had been quoted and added VAT their sum should have been £1090 so I have no idea how they managed to arbitrarily add £50. Obviously I told them this seems extortionate given that the repairs weren't major at all. I told them I'd like my car delivered back so I can decide how to progress. The representative then seemed annoyed, but told me they would deliver the car back if I paid a final oil change fee (£25) as my had car required specific oil. Amazing that this was added after my had been serviced even thought they knew 2 weeks in advance the exact make and model of the car. When I got the report back for my car I noticed half a dozen of the servicing checks hadn't been completed and were just marked with N/A instead of a tick. The following day while I was at work I received a phone call in the morning from the same representative who told me that I needed to pick up my car as they wouldn't transport it given it was no longer under a valid MOT. This hadn't been told to me the day before and I believe they withheld this information until I had paid the final charges of the service. I ended up taking the car to another garage that made all of the repairs and had it re-MOT'd there for £186 total. Do not trust servicing stop! They're the literal scum of the earth that will try ever method possible to extort you. I have nothing good to say about my experience and would advise everyone I meet to steer clear of this cancerous organisation. read more

It's unbelievable. I don't know how this company even exists. This is a pure scam. I pre-paid for the full service, the car was collected the next day and the driver said he would return it between 4-6 pm. I received a call around 3 pm saying that I had to pay £430 more for some extra work which I declined. The guy was very rude on the call and said he would not stamp the service book. I said that was fine because at that point I already felt something was wrong so I just wanted to get my car back. I kept calling them from around 17h00, no answer and the voice message said the office was closed. I emailed, no responses, I texted the mobile number that texted me to confirm collection, but there was still no answer. I thought maybe the driver was running late or something. I waited until 10 pm and decided to find where my car was because my wife needed it to go to work the next day. I called a few friends and decided to track the car. We went to collect it in Hitchin at midnight parked on the street and took it home. I am now constantly chasing this company to give me back the spare key and service book. Let's come together and sue this company big time. The owner should be jailed and pay us a big compensation. My email is henryclaud89@gmail.com, I'll be joining forces with a.matousu@gmail.com to build a case against Servicing Stop. Please share your email address if you've also been a victim of fraud from this company. read more

DO NOT USE! They are FRAUDULENT. I paid additional £750 for MOT & car servicing after initial £120. My car was damaged further and I had to take my car to a different mechanic to fix it. The servicing was never done. All they did was to clear the warning lights. That's it. THIEVES! OLORIBURUKU! read more

This company is legit, but is probably bordering on a scam, and we potentially caught them lying. Attractive initial prices draw you in to paying at least a 200% mark up vs other garages. I'm also 90% sure that they lied to me about when work was completed after they sent me an email saying that I had approved work before they even spoke to me. I booked my motorhome in for it's annual service and MOT and found the initial offer attractive. I knew that extra work was needed and that brake pads needed replacing for the MOT. The van was picked up bang on time, initial communication was good. All good. At around 5.40pm I then got a phone call from somebody at service stop. Simultaneously I also received 4 emails. The gentleman on the phone proceeded to list lots of problems - referring to said emails - mainly problems that they were not going to do anything about out of the kindness of their heart. Whilst listening to this extensive list I was trying to read the reports on the emails - which didn't exist when I clicked on them. I then received two further emails which I was told to look at instead of the emails already sent. These contained a quote for repairs that did need doing. I was staggered at a price of £1700. Bewildered by all of the information (I believe that this was a sales tactic) i eventually caved and said 'I guess i'll have to.' Within 1 minute of hanging up I realised that two of the earlier emails I had been led away from said that I had approved work ... this was before i'd even seen the price. I checked the MOT - this had passed despite the fact that I knew the brakes wouldn't, and none of the extra work mentioned was showing on the advisories, and none of the advisories had been mentioned to me. I tried to ring back straight away - turns out they have no mechanism for speaking to them directly. This I believe is another sales tactic. I quickly rang another local garage to ask for their views on the cost and was informed that changing brake pads should cost £100-£130, not the £300 quoted. I rang another garage who said the same. With three separate garages telling me that they would carry out the work for £600-£650, I began trying to contact servicingstop in earnest. The website doesn't display a phone number. The live chat function doesn't get through to a person. I sent multiple emails, used the resolver app to raise a complaint - there was no way through despite 3-4 hours of trying. Next morning at 8am I began again. The phone number i found online simply went to a message telling you to check the FAQ's and use live chat. Live chat went nowhere. Eventually after multiple emails, I got a phone call at 8.45am. The person I spoke to informed me that 1)the work was more expensive because they do it properly and don't cut corners (more labour hours) and that work was almost finished on my van so it was too late. This is where I have my major problem. It seems to me that those two things are mutually exclusive. IF they do jobs properly and therefore need more labour hours which justifies the huge mark up on their prices, then how has work been completed by 8.30am the next day, when they close overnight? If that is true, then either they have overcharged significantly on labour because it didn't take at all long, they had already started work before my permission (remember I received my approval before giving approval, and this could explain passing the MOT despite needing work) or they were lying and work hadn't yet finished (I didn't get my van back until 6pm that day). There are no alternative options to explain this - and I will never know which it was. TO be fair, they did give me a couple of hundred discount - but this still leaves me paying double the going rate. Overall, my experience of this company was poor. They appear legitimate, and technically didn't do anything wrong as I gave my permission over the phone. However, their sales tactics, customer care, and general operation is questionable. I will certainly be avoiding in future. read more

Booked in my Corsa SE 70 plate via ServicingStop, mileage just over 21000, PAK Motors collected car, during full service they indicated that it should a full engine oil flush and renew the oil, and drain and replace the brake fluid cost circa £400, told them no just do the full service as booked. Mileage was recorded wrong they put 23000 on service sheet, tho recorded it correctly on service book, oil they said they used differs from what they recorded in said book. 2 weeks ago EML light comes in and I noticed engine was loosing power and there was a noise coming from the engine my brother a very competent mechanic did diagnostic which pointed to camshaft sensor or belt, he had a quick look and found there was no oil in the car, he topped it up with over 2.5L reset the EML and it's been fine since, current mileage just over 22000! No obvious leaks which would need to be major to loose a full sump of oil in the space of a few weeks and would be visible on the road, so did PAK motors pull a fast one knowing that I would take the car back to them under warranty and find a fault, did they do the fuel drain before asking them stop when I said no. I leave you to judge. UPDATE 5 October 2023 Complained to them on 7 Sept 2024, and numerous times since all I got back was box standard reply from "Halley, your complaint has been escalated to our complaints team, they will try to reply within 5 to 7 days". Every time same response so used resolver.co.uk to complain guess what same box standard reply. Do they really have a complaints dept? On reading reviews it does appear that they sign up garages without due diligence and have poor reviews even when customers have gone direct to said garage, clearly these garages sign up to servicing stop to get more business. DO NOT USE THIS COMPANY. Date of experience: 10 July 2024 read more

... On the 26th February had a Full service done on my car that's what I thought. Had a phone call to say everything went well but had a few advisory's. Paid extra to get them fixed. I had a mechanic look at my car today and the extra's weren't done but I paid for them. The annoying thing is that you cannot speak to anyone on the phone. Had to make a complaint but a reply take 5-7 days. I will never use Service Stop ever again. Booking Ref: 1641874 one star is too much read more

VERY VERY POOR , MASSIVELY OVER PRICED and disgusting customer service. My car was taken to Goldings Barn in Small Dole, they ripped me off royally! When I tried to call and query my bill I was told constantly by the automated service that the operator would call me back, NEVER heard a thing!! Absolutely awful service read more

warning!!! do not use..scamming people by saying things need changing/ replacing when they actually dont and have not been carried out!! i will be reporting to trading standards and i would recommend others to do so too..not even stamped the service book and no actual phisycal document. what is supplied via email doesn't say anything.. link below shows complaints on tv.. i am taking this matter further read more

This company is a SCAM They dont do anything of what they claim they do They stole stuff from my car and left it dirty. I looked at the oil and it is half full the antifreeze is empty. They claim they have done that. AVOID AT ALL COST read more

I wish I'd read the reviews here before using this company. TOTAL SCAM - AVOID LIKE THE PLAGUE. These guys are impossible to get hold of by phone. If accidentally they pick up, they fob you off pretending they will look into things. If they bother replying via email, it's more fobbing off saying someone will look into things or call back. They don't give a toss, and are totally uninterested in anything. They kept my car for over a week without communicating what was going on. Thank goodness I found the name of the garage my car went to so I could rescue my car back. Never use a 3rd party middle man company like this based in a shady dive in North London that is greedily after only your money and is too lazy to communicate to their customers or offer genuine help. TOTAL JOKE. I complained to Trading Standards so that they could log it (seeing as someone else had done so. The more that complain this way the better). read more

They only got one star because 0 isn't an option. Vehicle collected late causing delays to my working day. Massively overpriced repairs. (In fairness this is the second time I have been forced to use them and on both occasions bills have been several hundred pounds more than for every other service) Still waiting for vehicle to be returned. been waiting hours for a response/ A shambolic rip off. read more

avoid this business, they will scam you. paid for a service and was advised other work needed doing. agreed to the work. located and collected the car myself the following day after it wasn't returned, from a shabby back street premises that didn't even resemble a garage. had the car checked by another garage to be informed none of the work I had paid for had been done. read more

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i've got a 2.0 a1 competition 4.0. i put it in for a full service and mot. it was driving absolutely fine and had no engine lights or errors on it prior to going into the garage. i've just been invoiced this: remove & refit : windscreen wiper - blade/s (mot fail) £145.00 renew : brake fluid (service advisory) £140.00 investigate : engine management light (service advisory) £265.00 remove & refit : shock absorber/damper (one) (rear susp.) left (mot fail) £667.88 perform : lifetime fuel treatment and engine flush (service advisory) £135.00 when a driver brought the car back from the garage where the work was actually done he had no idea about all these charges and said they were not from the garage but were from servicing stop read more

STOP ! read first. Car booked for service online. Car collection late, no communication all day, stuck 12 miles from home at work, they do not use a contact number only an online chat. If you dont pay using link in full no car back ! So they can add any price they want which is exactly what they did. Higher Quality oil, brake fluid top up £170 pay or lose car. Also they had closed by the time I got the link to pay so car was kept over the weekend. When a price appears as too good to be true, it is! PLEASE PLEASE DO NOT USE read more

Absolutely awful and scam company! DO NOT USE!! They are quick to take your money, asking you to pay in advance a few times when booking. Quick enough to call and confirm the booking, including the date and pick-up address. They took my car and brought it back without servicing but took the money in advance. I am considering bringing criminal fraud complaints against them if they would not resolve the issue immediately. read more

Do NOT use this garage at all! Most unreliable service I've ever seen. Booked my MOT for last week with collection. They called me to rebook it for another day, I agreed. Next time they didn't even call me at all, just not turn up. Then rebooked after I called... Next week they took my car and made me an unrealistic qoute for £1000! I asked others in the area and they quoted me half of it with urgent service. I asked them to bring my car back (still had to pay for their "service") and they declined, just told that they will bring it back at the end of the day. Without any reason. Last year they also quoted me 3 times then the normal price and didn't get my car back even on the same day. I had to call the police and only get my car back another day. Without my permission or even call me to explain. To get the details of the garage and the supervisory body's contact details took me hours! The customer service is just a parrot, repeats the same sentences, never answer to my questions. read more

Big disappointment, didn't show up, no calls nothing, complete waste of time. On the 16th May 2020 I made the booking online for my vehicle, to have a full service on Tuesday 19th May 2020. They sent me emails confirming the booking and a text on the 18th May 2020 that they would be collecting my vehicle on the 19th between 8am & 10am. However they never turned up to collect the vehicle, didn't email, text call, absolutely nothing. Even when I emailed them - nothing. In hindsight it was a good decision not to pay for the service upfront. Really cross about this, I needed this done over my days off work. I could have booked somewhere else and had completed by now. I wasted 2 hours sitting around home waiting, emailing when honesty I had way better things to be getting on with. Totally disgusted! Booking Reference 1173336 read more

I have spoken to Gary on multiple occasions, most recently at approximately 5.45pm on 31/05/2023, before I had the opportunity to speak directly with the independent garage and ascertain the actual cost of the works. During our conversation, Gary assured me, "we are just charging you what the garage charges us, I have no reason to lie to you or to try and pull the wool over your eyes." In this case, specifically, Gary has tried to get me to pay for a light bulb replacement at circa £110.00, while the garage has confirmed that they informed your organisation that this item was £25.00. Upon discovering the significant price difference between the independent garage's overall quote for all works of approximately £700.00 and the inflated amount of almost £1,900.00 demanded by Servicing Stop Ltd, it has become apparent that Gary's statement was both underhanded and an outright lie. Such deceptive practices not only breach consumer protection and rights legislation but also undermine trust and confidence in your organisation, as demonstrated by the numerous negative reviews online that refer to Gary in particular, but also your practices as a whole. Furthermore, upon conducting this research on independent review platforms such as Reviews.io and TrustPilot, it is glaringly obvious that Servicing Stop Ltd has a history of employing deceitful and underhanded practices to extract excessive amounts of money from customers. Numerous reviewers consistently mention the addition of unnecessary services, many of which I recognise from my own case with you, falsely claimed to be required for passing the MOT. This recurrent practice, whether mandated by your organisation or carried out by your representatives independently, misleads customers and coerces them into spending more money than necessary. These practices are both ethically questionable and violate consumer protection laws. As a concerned consumer, I am troubled by the fact that Servicing Stop Ltd engages in questionable tactics, which compromise the supposed integrity of the services you claim to provide. The significant increase of over 170% in the charges compared to the prices submitted to you by the independent garage. raises serious concerns about your practices. I insist on an immediate explanation for the vast difference between the prices quoted by the garage and the charges imposed by your organisation. Considering that you already charge the garage a 15% administrative fee and also profit from their services; I find it outrageous that as merely the intermediary between me, the client, and the service provider (the garage), you impose both the 15% admin fee on the garage and over 170% price markup on me. I would argue this is excessive and unjustifiable, especially as I was explicitly told that you only pass on to me the price the garage submits to you. Overall, the level of service provided by Servicing Stop Ltd has been abysmal, exacerbated by the shock of discovering the price markups and questionable practices employed by the company. Failure to address these concerns in a satisfactory manner will leave me with no choice but to proceed with reporting this matter to Trading Standards, the Competition and Markets Authority (CMA), and the Financial Conduct Authority (FCA). These regulatory bodies exist to safeguard consumer rights and ensure fair business practices within the UK. I believe that the pricing practices employed by Servicing Stop Ltd, coupled with the deceptive behaviour of your representatives, constitute a violation of these regulations, particularly where I have been misled to take out a credit agreement for a large amount of money which is not reflective of the actual works carried out. I am reaching out to both your local Member of Parliament (MP), Mr. Bambos Charalambous, and mine, Mr. Peter Bone, in order to emphasise my concerns and seek their guidance and support regarding the issues of unethical practices and consumer exploitation. read more

I booked a service, never got told where the car was going, and when I visited another garage a week later with something else I got told that Servicing Stop garage had ruined my car! They never flashed out brake fluid just topped it up with a wrong one but still charged me double the usual price! They allegedly changed my pollen filter and ripped the whole under tray below glove compartment out as if I gave it to them like that! Double charged me for that work too! Charged triple on auxiliary belt if they changed it all and the best part is that they overfilled my oil which caused the most devastation to the whole car and caused about £2000 worth of damage in having to change the gasket valve cover which was leaking oil, all spark plugs which were full of oil, oil was also all over coil pack cables and in their wells as well as in all 4 cylinders! This wrote my car off which I'm now having to sell as a non-starter for £400 and I had to buy another one! What was Servicing Stop's response?! Over two weeks later still none and I'm still having to pay their finance company the installments for having ruined my car! This is also having to go to Trading Standards as I've literally paid them to ruin my car and they don't care!!! If you book them for anything expect the worst. This is an office completely remote from the garage that apparently dictates its own prices and works that are allegedly going to be done. So they are extremely quick to tell you what "needs doing" and even quicker to charge you for it but the moment they mess up, you may never hear from them again! I curse the day I booked them! read more

AVOID My car passed its MOT after having a new tire and bulb change (which im sceptical about to say the least) For these parts (excluding the price of the MOT and Service) they charged me over £350. These people are rip off merchants. They are a middle man between you and a local garage that massively inflate the price. After speaking to the garage, they advised me they only charge £100 for the work. So I guess servicing stop took £250 for today's admin? read more

AVOID My car passed its MOT after having a new manifold and brake changes they charged me over £900. These people are rip off merchants. They are a middle man between you and a local garage they seem to massively inflate the price. Communication if rubbish and they seem to choose the cheapest garage they can, which included the one who might not complete the work correctly! read more

PLEASE DO NOT use this company !!! I would like to tell you about my experience with Servicing Stop. Following a service a paid £525.24 which felt is too much. I phoned the garage who completed requested work. Owner of the garage explained to me that they did all work but had from Servisingstop £100 only. On question ,,Why they took so much money from the customer'' Servisingstop answered: ,,We can take as much as we want''. Unbelievable. This company is an absolute disgrace. I wish I was more careful, had read reviews and seen the WatchDog investigation prior to booking. If you are thinking of using this service -- don't risk !!! read more