We have used Hauser Chem Dry carpet cleaning services for over 20 years and have always been…read morepleased with the results. We have a very 'pet friendly' house and it can certainly be a challenge to keep the carpets fresh and clean. Yet every time, Hauser Chem Dry is able to eliminate pet stains as well as pet odors. I'm constantly impressed with the punctuality and courteousness of the staff. I trust Hauser to get the job done right.

From the owner: Professional Carpet Cleaning,Stain Removal,Pet Urine Treatment Removal. We also can clean…read moreupholstered furniture as well as tile and grout. We have now added granite countertop cleaning, sealing and polishing!

I wouldn't recommend this company as they took my project and didn't complete it. Found out they…read morewere not gonna finish the project until a week after because I reached out. There was no communication on what was going on and what we're gonna be the next steps. Their own words "they took more than they could handle" and I need to contact another contractor to finish the job. They would often refer unfinished projects to another company and that company reached out and wouldn't complete it since my residence is in Rochester and they are based on the city. Said company confirmed that often Service Restoration takes numerous projects and end up pushing the rest of the projects to them. Very unfortunate and frustrating. The company lacks professionalism and commitment.

Tim and Logan were very professional with Brian water damage and the quick response time was…read moreunbelievable I would recommend these guys to anyone and their company

Tony was good to work with on both getting a good (and quick) estimate and doing the work.read more

From the owner: We are a fairly new, locally family-owned and operated small business in and around the Rochester…read moreMN Area. We are a Certified Technician in Remediation Services and repair services for Water, Fire, and Mold damages. Lead abatement and Trauma Clean up, and certified as well. Professional Cleaning, general cleaning, and Air duct cleaning are smaller end jobs that we take care of as well. We will conduct small rebuild jobs that require demos from remediation services. Technician experience of 8 years plus. Get your honest and personal experience with us!

This was the second time I had worked with Bob's Construction, the other time was about 5 years ago…read morewhen I had a new roof put on my townhouse. The first time they had to come back and do a couple of noticeable fixes on the shingles, but overall were kind, responsive, and quick to make things right. That's why I went with them a second time to roof my garage. Unfortunately the second time around may have just been the worst experience I have ever had with a business in my life. First I was told 5 to 6 weeks, which was very close to the closing of the sale of my home in 8 weeks, of which Bob's knew the timeline and the fact that it was contractually part of the sale of the home. They reassured me there would be no issues and they would get the work done before the closing. I was then called by Steve, a salesperson who worked for Bob's, who told me that if I brought 50 percent of the payment down that day, he could get the work done in 2 to 3 weeks time. His reasoning being that there was a lot of homes that they anticipated having to do storm damage repair on, that ended up not needing it, so it freed up space on their schedule. Of course I jumped at that, left work early, and brought a check to him before they closed that day. After 3 weeks of radio silence I called and was told that I wasn't on their schedule for the following week, so call back in a week. This happened twice, so by week 5, I emailed Steve again and was given the response "I will get it done by your closing". No timeframe, nothing scheduled, just that. The week before I closed on my house I had to call them again and was told they would be out on Tuesday. I cleared my driveway and garage out for them and no one showed. I called again and was told they couldn't get out until Thursday and guess what, no one showed. Then I was told they would guarantee it would be done Saturday and I even got a text from Steve around noon that said "They are just finishing up on a roof and are on their way over to do yours". I bet you can guess what happened next, nobody showed up. I tried multiple times to contact Steve, but he was up at his cabin with spotty cell service. Then randomly a van shows up on Monday to complete the work. A few other things to note that made the experience even worse: There was a wasp nest discovered in the garage and a Bob's Construction employee sprayed Raid all over both of our motorcycles and convertible. (We would have moved them all out had we known when they were going to come and do the work.) The same employee had greasy hands and left grease smears and handprints all over the fresh paint on the side of our garage. Bob's Construction was also asked to quote us on repairing any rot on the underside of the roof and were out 2 times to inspect it. They nailed new facia boards over the old rotted soffits and told us, sometimes those things are hard to see at first. We had to contact another company to fix their work and replace the soffits. I was also quoted $700 dollars more than a competitor to replace a window, when I specifically asked for the least expensive option. I did get an email from Dave Ryan, president of Bob's Construction who told me the reason there was so many delays was because of an excess of storm damage on homes they had to play catch up on, which is directly contradictory to what Steve had told me in the beginning of the process. He gave me a whole slew of excuses, that were different from everyone else's, which shouldn't surprise me that if the lies are starting at the top of the company, they find their way to the rest of it. The reason I wanted to get this out was to inform others of the poor business practices and customer service issues Bob's Construction has and hopefully prevent them from going through all the time and stress I did for subpar work.

Kelly and his team of experienced installers - some with more than 25 years installing siding, did…read morea fantastic job replacing the siding on my home. They worked with me and my insurance company to get the job done right and on time. My home looks awesome and I have had numerous compliments from friends and neighbors. The job was started exactly when Kelly said it would be, and ended right on time too. I've used Bob's before and have had the same professional and caring experience every time. They treat me like family and treat my home as they would treat their own. The product they recommended was top quality and I hope to get years of life out of it. The install crew accidentally damaged my soffit during the process, and it was repaired the next day, no charge. I understand sometimes things happen during a project; it's how they are handled afterward that makes the difference...Kelly took care of the issue and it was painless to me. What more could someone want?