Andy was amazing to work with- he was friendly, quick, thorough, attentive to detail, and helpful…read morein working with insurance. I would hire him any day!!

From the owner: Property damage is stressful, and fast help matters. Rainbow Restoration of Lancaster provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

RUN! If your insurance company is partnered with them RUN! They are horrible and caused more issues…read morethen the actual claim issue. This is going to be a long review. Allstate insurance has partnered with this unprofessional and inexperienced company. A tree fell on my house during a huge rain/wind storm. My agent told me they are partnered with them. So I called them. We had nothing on our backs but our clothes. I called and they were on the scene. They failed to pack out our house correctly. They shoved all our contents from the basement in my storage room, They had a pod delivered for other items upstairs. They packed the pod with all our clothes in the back and furniture in front making it impossible to get to even our underwear. BIGGEST problem was since they failed to pack out our house correctly and have the knowledge of letting the customer know the timetable of repairs, we got mold that covered all of our stuff in the basement as it was all a total loss. I am talking our 5k couch, old yearbooks, clothes, childhood memories, things you cannot replace. Insurance did not replace anything because of Paul Davis. If a company does this all the time shouldn't they know what the right steps and practice should be? Not Paul Davis. I was there the day they winterized our house. Toilets could not be flushed. Low and behold a couple days later I come to the house only to find one of their workers went to the bathroom in the toilet that doesn't flush. Disgusting. The smell was horrific. They did a horrible job demoing the house and other workers had to go over what they did. They subcontracted a floor company to remove the bad hardwood floors and they ended up taking out way too much flooring. This caused me to fight with insurance and even send a old piece of hardwood floor to a lab to have tested to get more money. What idiots. All because they failed to do their remediation properly. They ONLY WANT TO TERRIBLY REMIDATE YOUR HOUSE TO GET THE BUILDING CONTRACT. PERIOD! RUN! Joke of a company and cannot believe Allstate would have their name attached to such a horrible "restoration service" Communication was horrible. Imagine never knowing what is done or who is at your house. Well if you want to find out, call Paul Davis. I have another 20 plus issues they did but you get the point. They well absolutely guide you wrong. 0/100

Cristina and Mac did well working together and getting all my furniture back into the home safely…read more. I would recommend this company for any types of moving needed they was awesome and great people to work with.

Roger and his team are fantastic. They are very customer focused and attentive. Ali helped us…read morecoordinate everything and was also a pleasure to work with. We were really impressed with the expertise and efficiency too, not to mention very fair pricing. It is very refreshing to see a franchise being run so well. Good and trust worthy service is very hard to find these days. A big thank you to Roger!

His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

A tree fell in our house causing extensive damage. Keystone came right out and made temporary…read morerepairs in order to preserve our house. They gave us a quote for complete restoration and worked with the insurance company to resolve the situation. They are honest, respectful, competent and they do good work. Unfortunately at a later date we had another similar incident. Once again they came out and saved the day! If I use a contractor more than once you can bet that I am happy with them. They surmounted extreme challenges during the pandemic to make us whole again.

A plumbing disaster in my townhouse destroyed flooring, walls, and ceilings on two levels. I'd…read morebecome a long-distance landlord due to circumstances so it was important that I find a trustworthy contractor to rebuild and Troy and Keystone didn't disappoint. I chose them based on good Google reviews so wanted to pass it on here too. The crew was courteous, easy to work with, and did great work. We had to work with two different insurance companies and they made this seamless as well. Great experience considering the reason.

The upholstery cleaners arrived earlier than planned! They were quick and efficient! Great cost for…read morethe excellent service.

The carpets look amazing. We have an old Yorkie who started indiscriminately using the hall as his…read moreown private potty. We thought the carpets were ruined for good when a Stanley Steemer cleaning didn't do much good. We decided to give Squeaky Clean a try, and boy am I glad we did! Old stains and the urine smell are gone. Plus, Lee is such a nice guy and truly loves his job.