We went in to hi desert tile and stone to look at quartz options. We were greeted in a friendly…read moreprofessional manner. We were shown the samples and were able to browse around and ask questions. One question we had the gentleman wasn't able to answer so he went and looked up the answer and came back to show us the info he had found. We haven't decided to order just yet. We did, however, want to give a review on the attentive customer service we received. I believe ( hope I remember it correctly ) the young man's name was Juan.

Don't waste your time and money with Hi Desert Tile and stone. We started a project with Ray to do…read morethe batbroom's countertop and kitchen counter. Tile showers and Tile the floors throughout the house. This project was going to be the year. He did one countertop in the bathroom. now we're ready for the shower and Ray has ghost us. Please spend time reading all the reviews about on Hi Desert Tile and stone. very friendly and the beginning but once you start the project, he disappears and will not call you back or answer his phone

Lyle recently provided and installed granite countertops and a full backsplash for a home I am…read moreremodeling. His price was competitive, the workmanship was excellent and he completed the installation within the promised schedule. I would allow him to quote any future work I undertake.

Appreciate Lyle coming through for my granite countertop repair. The elbow of my kitchen countertop…read morebasically broke off and I honestly thought It was going to have to replace the whole thing. Everything got repaired and leveled properly and new supports put in. I should've took a "before" picture because it doesn't really do the repair justice how bad the original installation was. Thank you Applegate Custom Countertops.

We just moved back to the area and our home had some issues with the flooring. They instantly…read moreidentified that there was most likely no moisture barrier and that the floor smelled of mildew. In total we had 4 quotes for the flooring and theirs was best for the quality we wanted. We also needed some electrical work done and they again beat the rest of the quotes that we had gotten. Today they came and did both flooring and electrical all in the same day. They were great about communicating with me when they were picking up supplies and they were very respectful and kind the entire time they were here. Would recommend them to any of my family and friends. Will very likely be back in the future for more work!

Avoid This Contractor - Unprofessional and Poor Quality Work…read more We hired Mike and his team for a full kitchen renovation after speaking with multiple contractors, ultimately choosing him because his quote was a few thousand dollars less. Unfortunately, this decision ended up costing us much more in stress, time, and additional expenses due to the poor quality of work and overall unprofessionalism. The project began immediately after Thanksgiving, and we were initially told it would take one to two weeks to complete. Instead, it dragged on for months, finally wrapping up at the end of February. While the bulk of the work was completed within the first few weeks, many key aspects were done incorrectly. Among the biggest issues: * Most of our cabinets were crooked * Our garbage bin pull-out did not function at all * The sink was improperly not properly sealed We brought these concerns to Mike's attention multiple times, but rather than taking accountability, he consistently shifted the blame--on the holidays, the vendors, or even our own kitchen layout. Instead of addressing the problems with professionalism, every discussion became an argument where he tried to justify the mistakes rather than correct them. On top of that, there were constant delays and last-minute schedule changes, making the entire process incredibly frustrating. Mike would frequently commit to a specific date or time, only to either cancel last minute or show up hours late without notice. There were multiple instances where we rearranged our schedules and canceled personal plans to accommodate his timeline, only for him to either not show up or notify us at the last minute that he'd be delayed by several hours. This entire project required us to micromanage him for months. We constantly had to reach out for updates and follow up on unresolved issues. When we expressed our dissatisfaction, we were often met with excuses, forcing us to check in repeatedly--sometimes for days--just to get basic updates. It was exhausting and completely unprofessional. To his credit, Mike did offer to fix the remaining issues toward the end of the project. However, by that point, we were so drained from the months of back-and-forth, excuses, and constant delays that we were simply unwilling to go through another drawn-out process. The garbage bin alone took months to get fixed, and based on that experience, we had no confidence that the rest of the issues would be handled any more efficiently. Major issues remained unresolved--such as the entire section of cabinets around our refrigerator being visibly crooked. Despite showing him clear photo evidence (including a level proving they were not straight), he still insisted the issue was due to our floors and refrigerator, which were not the problem. Another major issue was his employee, who displayed a lack of care for our home and quality of work. He placed heavy tools directly on our new furniture and stone countertops, which is completely unacceptable. Despite multiple complaints, Mike insisted that we work with him and made no effort to correct his employee's behavior or craftsmanship. While we initially saved a few thousand dollars, the frustration, lack of professionalism, and poor workmanship made this renovation an absolute nightmare. I strongly recommend paying a little more for a reputable, reliable contractor who takes accountability for their work--because in the end, this "cheaper" option was far from worth it. To add to the unprofessionalism described above - I received this text from Mike after posting my honest review, which I took as a threat.

We needed tile repaired in our kitchen due to a water leak. After months of trying to coordinate…read morewith our original tile man, I decided to search for another company. Based on Yelp reviews, I called this company for an estimate and inquired if they did tile repair. Jacqueline assisted me with setting up an appointment time (the very next day, by the way). She was empathetic, helpful, soft spoken and professional. David arrived on time and was very helpful in determining what work needed to be done to complete the repair. We set a date for repair and David and Louis arrived as scheduled and on time. They protected my entire kitchen area with plastic and began the work. Louis is very skilled and prepped the floor as needed. He was also pleasant and helpful and explained the repair process to us. Even though I knew the name/color of the original grout, David still brought a sample book just to be sure it was correct. It's about the quality of work - and who wants to get it wrong? Once the floor was prepped and the replacement tile installed, he said he would return in a few hours in order for everything to dry before he grouted the area. Both Louis and David returned in a few hours, as promised and completed the job. If you were not aware of where the repair originated on my kitchen floor, I challenge you to find the repair area. It's that good. David has an impeccable work ethic. If you are searching for a professional for tile repair, look no further. I would not hesitate to use and recommend A & A Flooring Specialist for all of your flooring needs. I'm only disappointed that I did not choose A & A Flooring when my original tile floor was installed - but now I know. Another easy feature is they emailed an invoice to me where I had the option of paying the invoice using a secure link they provided. They also accept checks if you prefer that option as well.

In today's times when most people are out for themselves or just plain taking advantage of folks…read moreit's refreshing to meet people who are genuine in their professionalism, product of work, and care for others. I just decided to move to the high desert and become an adult that wanted to give it a try at home ownership. I'm single mother doing the best i can to provide for my children and give us all what i felt in I would have liked growing up. We all know that sometimes a single women is a good target to take advantage of but from the time i spoke with Jacqueline i knew God sent me an angel. From our first meeting i never once had a feeling that i was going to have a problem with the process of finding a flooring and being charged an arm and a leg. (13 yrs of my line of work I'm a pretty good people reader) Jackie took the time to help me find a floor that she says is not a customary pick of most people from the high desert ( blame my mom for that) but once the floor was found the work began. I was kept abreast on every aspect of work that need to be done. Jackie is the type of person who like to speak with you eye to eye so there is no misunderstanding of what is being said. I found out that my island wasn't secure to the floor the foundation needed some TLC and the cabinets were seating on tile that has previously been layed. I wanted to cry because i saved up money but not enough for all the things that can come to light. Thankfully, all issues were taken care of within the company, her husband David is a mircale worker. The walk through and guidance of base boards and grout to pick out was trully appericated. I HATE TO SHOP, if it was up to me jackie could have picked everything, but with her patience she was able to get me to see things in another light. I can't express enough how gracious she was to me. By the end of the job I was in tears and overwhelmed with the sincerity and kindness affored to me by this company. I honestly don't feel i was taken advantage of or misguided. I will forever use A&A flooring for any upcoming work, which is a lot. I truly love my floors and the people i met. You want outstanding work with no stress give Mrs. Jacqueline a call you won't regret it; and if you regret it it's your fault ; )

We were fortunate to find Royal Kitchens and Floor at the High Desert Home Show in April. From the…read moremoment we stepped into their booth we were greeted by a warm, family-owned team who made us feel welcome -- no pressure, no sales tactics, just friendly conversation. That led to an in-home consultation and a very fair, competitive price. Charles handled our installation and did an excellent job. He worked carefully, took his time, and checked in with us throughout the process to make sure we were happy every step of the way. The finished result looks fantastic. Highly recommend Royal Kitchens and Floor for their professionalism, honest pricing, and friendly, family-oriented service.

I couldn't be happier with the experience I had with this incredible local, family-run flooring…read morecompany! The father and son team were not only professional and friendly but also showed true craftsmanship and pride in their work. They replaced the carpet in two of our rooms with gorgeous hardwood flooring, and the transformation is stunning. What really impressed me--besides the beautiful results--was their competitive pricing. We got several quotes, and theirs was by far the most reasonable for the quality of materials and workmanship they provided. From start to finish, they were punctual, tidy, and kept us informed every step of the way. It's rare to find that perfect combination of quality work, fair pricing, and genuine people. Highly recommend them to anyone looking for reliable and skilled flooring experts!

Quality Floors For Less did an outstanding job on our wood floors. The craftsmanship and attention…read moreto detail exceeded our expectations. The quality of the installation is exceptional, and the floors look gorgeous! From the initial consultation to the final installation, everyone was courteous, professional, and attentive to detail. Greg and his team did a beautiful job from start to finish; we couldn't be happier with the finished result. The team's skill and dedication are evident in every detail. Greg your team transformed our home beyond what we envisioned! The workmanship is truly first-class. Every board was installed with precision and care, and the final result is absolutely remarkable! We are absolutely delighted with our new floors! Greg, thank you for leading such a professional team. Arial, Daniel, Fernando Eddy, Fernando Sr., and José are such pleasant, professional and hard working men. There focus and their expertise really shows in the finished work! We are deeply grateful for each of you and highly recommend your company to anyone looking for quality workmanship. We will truly enjoy these beautiful floors for many years to come. Thank you for your professionalism and excellent workmanship. And Thank you for a job exceptionally well done.

Handrails for the walls for my husband…read more Quality floors for less did an awesome job installing railings in my home that my husband needs for stability while walking. The response time was excellent and Greg was very helpful. He chose excellent wood and stained it to an awesome finish. The men who came out were great and the finished job is beautiful. Would highly recommend this company.

My visit to USA Carpet was a great experience. I was shopping for engineered flooring They have a…read morelarge selection but the show room is not overwhelming. Jacob was knowledgeable direct and helpful. Thank you.

We had carpet put in our home yesterday and the care and quality of installation was exceptional…read more From choosing the carpet to clean up the process was easy and efficient. I would hire these guys again! Juan, who laid the carpet, was professional and such a hard worker.

Jesus and his team are top notch. Excellent communication, they were on time (rare these days with…read morecontractors it seems), great prices...I can go on and on. They were extremely clean and left my kitchen spotless during the demo and again for the install. As an added bonus...we had some extra material after our kitchen was done so I wanted to do my bathrooms as well. There was only enough material to do one of them. So he let me come down to his shop and pick a very similar material to do my other bathroom and gave it to me...only charged me for labor and it was very reasonable. I can't recommend these guys enough! My kitchen and bathrooms look amazing!!!

took the payment and never cane back to complete the job. called and said they would reschedule and…read moredid not. now when I call they dont answer.