We've been using this company for the fours years we've been in our new home and we love them…read more They've been doing our annual inspection and even came out immediately when we had a problem. Responsive, polite, and knowledgeable! We can always count on them!

I requested service on home HVAC after purchasing the home last September and not knowing when…read moreprevious service was completed. Phone contact at Southern HVAC offered maintenance contract and scheduled appt. Tech and trainee came out, found a clogged drain and corrected that, noted that tape on ducts would need work in the future, checked AC unit but didn't clean debri or coils. No discussion from tech regarding his decision to not clean AC unit. Time spent was approx. 20 minutes while training new tech, advertized cost $150. Price reduced to $140 when I complained about AC unit not being cleaned and I was told no one else has previously complained about this tech.

Came out quickly and completed a thorough cleaning of my unit and mini splits. Helped me understand…read moreyearly maintenance and what to do if I run into situations where I'm seeing excess dirt/dust on my unit filters. Knowledgeable and pleasant to work with!

This is my first time getting my ac unit checked since moving into my house 3 years ago. Was having…read moresome issues and Chad walked in and automatically knew what was wrong. He got right to work and within 30 minutes he had my unit up and running. He even told me about things I had no Idea about and gave me some good recommendations. He is very knowledgeable and super friendly to speak with. He's also very relatable and advertised the best value for the job. He was up front about the prices and I appreciate him for that. There's also a maintenance plan that I will be signing up for. The prices are not that bad and I'd rather catch the issue before it starts than to wait and be out thousands of dollars. Go with Goose Creek Heating and Air, you will not be disappointed and if you are then you didn't get Chad!

Hi Stacy, everything went great last night with the tech from Goose Creek just wanted you to let…read moreyou know he was excellent young man came in and took care of everything he was polite and very professional. I would definitely recommend that outfit to anybody in the future.

Do not hire. Charged us $575 and was at our house less than 10min. Said he fixed a leak in ac…read more Never went up in our attic. And he charged us for Freon which leaked out w in 24 hours. He came by next day and did not fix. I had to reach out again. Said we needed new unit. Had second opinion, they actually fixed what he said he did and charged us less. Refused to refund us our money.

My heating unit died during one of the coldest nights. O&R came out that morning (the day before…read moreThanksgiving) to take a look and the problem was diagnosed immediately. Unfortunately I had to get a new unit but those guys had a new unit installed in less than a few days. They were fast, thorough and left no mess behind. A big THANKS to Orlando, Hope and to the rest of the crew!

We recently had the most frightening experience!!! While watching television after work (Monday,…read moreAug.2nd) we saw sparks, heard buzzing and saw smoke coming out of our Air conditioner control panel. The smoke alarm went off and our security company called us to see if we were okay. My husband immediately shut off the circuit breaker. With the burned part in hand, we drove out to Ace hardware, Lowes and even home depot and they did not have the plug connector assembly relay we needed. It's now almost 8pm so out of desperation, We began calling the 10 local businesses in the Area on the Google list of 24/7 on call HVAC contractors. We left voicemail everywhere nobody was available to assist us it was 105 degrees ( real feel temps) with NO AC. We called Cool C HVAC and we were called right back by the owner. He spoke with my husband in regards to our issue. He even went out to his warehouse to check to see if he had the part (6 pin TE connector) we needed. Mind you this was on a week day well after hours. Cool C HVAC resolved our HVAC issue and were able to get our AC up and running in less than an hour. 1.) Staff : 5+ 2.) Location: 5 3.) Response Time: 5 4.) Prices: 5 5.) Service:5+ We are grateful for Cool C HVAC and will use their services in the future. I highly recommend! Professional, Quick responses, Good Quality Work, Affordable prices, and determined to help resolve your needs.

Excellent work. Technician arrived on time and completed inspection and maintenance on the HVAC…read moresystem in a timely manner. Very pleased with the company.

Heather was very courteous and friendly in scheduling Josh at a time that best worked for me. I…read moredon't usually get home from work until after 5:00PM. The AC at my residence was blowing warm air and was not cooling. When it did cool, the house could not maintain a constant temperature. The AC ended up running non-stop, 24 hours daily. I'm not looking forward to seeing what my electric bill is for this month. Josh arrived on Monday afternoon and was kind enough to wait for me until I got home. He called and asked me if my AC was on. I told him that the compressor or outside fan was running when I left the house that morning. When I checked my phone, I saw that the AC was running. During the course of the day, the temperature in my home had risen from 76 degrees to 80 degrees. Josh told me the fan outside was not turning, indicating that the outside unit was not operating. When I got home, the thermostat was reading 81 degrees. I left the door open to try and let the house air out. Reluctantly, there was no breeze on Monday. After thirty minutes with the door open, the temperature on my home thermostat had risen to 86 degrees. On Sunday, I applied a wet-vac to the two drain lines outside. Despite no water coming out of either line, the bottom line did start to drip again and the outside fan turned itself on. The air inside the house was still not blowing very cold. I tried turning off the unit and running just the fan, in case the coils had become frozen. After several hours, I turned the AC back on and put the fan in "auto" mode. Again, all I got was slightly cooled air. Luckily, despite the AC running constantly, the house cooled a slight bit after the sun went down or usually between 9:00 and 10:00 PM. Josh checked my refrigerant level, found it to be borderline low, and worked on my unit in the attic. To my delight, the compressor was still fine, as was the capacitor and coils. I bought the Lennox Signature Series AC new in 2021. Three years later, it needed a new compressor and 11 pounds of refrigerant. All the refrigerant that the AC had in it prior to the compressor crashing in 2024 had leaked out. Lennox provides a 10-year warranty on parts. Labor is additional. The cost of labor to replace the compressor and Freon amounted to an extra mortgage payment for me in 2024. I was just informed that parts for Lennox and Carrier are manufactured overseas and are often difficult to find replacement parts for. I was also told that it's not uncommon for a Lennox to have problems with the compressor or coil after just a few short years. In hindsight, I wish now that I had not let my brother talk me into buying a Lennox. I told Josh that I almost went to the hardware store on Sunday to buy some spray-on coil cleaner. He advised me to not spray anything on those coils or fins. Thank you for your professionalism and your prompt service PROS. I look forward to a long relationship with you.

We had a leak in our ac unit. Wes came out, diagnosed the issue, and gave us a quote. He was the…read morebest price of 3 quotes. Not pushy, but professional and knowledgeable. The replacement was scheduled easily and the work was done efficiently. It was an stress-free experience. Very happy with the quality of work and we will definitely use them again.

I have to say that I have dealt with a lot of AC companies in the past for service which wasn't the…read moregreatest experience, however, Nothing compares to 1st Choice AC heating and plumbing. They are an honest and reliable company, plus show up on time when expected. Our 16-yr old unit finally bit the dust. Our technician, Justin, who was very knowledgeable and courteous, came to evaluate the issue, due to the cost of parts to fix the old unit, told us we needed a new one. Installers came within a few days to replace the AC unit. They were all very professional, worked fast and efficiently plus cleaned up the area and left no trace. This was our first experience with 1st Choice and we couldn't be happier! We will be using 1st Choice for everything moving forward.

We had a great experience with 1st choice. They came out promptly to fix some repairs on an…read moreinspection list. They were efficient and priced well. I appreciate their honesty. Will definitely use them again.

Had a condensation pump go out on my heating/cooling system and Dunes came to the rescue. They were…read morequick, extremely helpful and honest, and very thorough in getting it repaired quickly. Our technician was very honest, quick and understanding of our situation and there was no BS. I could of fixed myself after inspection but my trust led me to have him repair as it was a fair price and his swift response that made me feel comfortable in him doing the job. Thank you

What a difference! Both our units went bad while under American Home Shield warranty (which is a…read morejoke). The contractor who worked for AHS came out 4 times without any viable solution. When they started to get really pushy to replace my units we called Dunes heating and air after a friend's recommendation. Nick and Damian came and quoted us Carrier units for thousands less and gave us fair advice. They even gave us a temporary portable AC unit to use until the new units were installed. It is hard to find honest people in this business, Nick is one of them.