Five stars for Northwestern Insurance's Jay Langfelder! He cares about his customers. He researched…read moreseveral options for my auto insurance, to find a policy that I could afford. When we found a policy, they said it was going to take a week or two to activate it. Jay said that was unacceptable, and went to bat for me. He ended up coming up with a solution that was cheaper and I was able to get insurance that same day.

Had the pleasure of working with my agent Beatriz Rodríguez-Cooke and she was able to solve all my…read moreissues with patience. Thank you!

Paul is through, personable and really cares that you have the right insurance coverage. Highly…read morerecommended!

I was one of Paul's first customers several years ago and have been impressed ever since by his…read morehonesty, excellent customer service and commitment by him and his team. I have several properties with Paul and never have doubted his recommendation as he has always steered me in the right direction. His number priority is protecting me and my family! Additionally, I have referred several friends and family to Paul and the feedback is the same. If you are looking for someone that knows the insurance industry and is trustworthy, Paul and is team are the best!

This firm has done my taxes for the past few years and every year, goes above and beyond to put…read moretogether a detailed package for me. They have incredible staff and have always asked questions, kept me in the loop and delivered. They are incredibly knowledgeable which makes all the difference in a refund or how much you'll owe. They are a firm who knows the law, and what you can and can't write off. Mr. Augustine is wonderful. I can't say enough about this firm.

Called for a 1031 tax discussion. The person was rude and wanted money upfront to talk. How would…read moreyou trust a person who does not want to give you any consultation and expects you to give them your trust. Very disappointing. I am a business man too and do offer free consultation.

Good agency however state farm has raised prices on my…read morepolicies my homeowners went up 22 percent and my umbrella went up 100 percent I called the agent to discuss this and he never responded, I think he made one try.

Sean Dunnigan made me feel like I was family the way he asked about my needs for auto and home…read moreinsurance. His entire team is super helpful and they really brought the "like a good neighbor" to life for State Farm Insurance.

I have known Bob and Jim for years, and they are top-notch! I think they specialize in the service…read moreindustry, but I have engaged their services for representing me with Auto and rental insurance in the past. Highly recommended.

My family and I have used Nichols Insurance as long as I can remember. My wife and I just moved…read moreback from Delaware and we are very excited to join the Nichols Team once again. Bob is very attentive to your needs and will find you the best deal possible (which for my driving record is saying something!) Bob and his staff are top-notch when it comes to customer service and I highly recommend them for all of your insurance needs.

Hi Hugh, Your team is great! Deanna's customer service is…read moreexcellent. She took time to answer all my questions and made sure the coverage fit my needs. I highly recommend you and your staff. Thanks Mike D

Great experience . Lisa is great every time i called she help me and get my work doneread more

Carranza Agency took over my previous agent and I am so thankful! Luis was able to save me money…read moreand explain the polices to me and help me choose what was best for my home vechile and family ! I had to make a claim and the process with American Family was so fast and easy, my claim was processed within a few days!

Very bad experience with the business practices and Agent Pedro Rey in the Mundelein office. I pd…read more$389 for 6mos of ins with United Equitable. Three days later after googling United Equitable, I discovered it has an "F' rating with the BBB so I cancelled it. I was told I would get a refund from U.E. After 35 days, still no refund. I contacted U.E. they told me Carranza Ins. never sent them my payment so technically, I never had insurance. After 2 phone calls, 1 email providing proof of payment and cancellation, and 1 office visit from a very angry lady, Pedro rudely refunded my $389 which he still insisted I wasn't owed. In addition, he wanted to charge me $48 processing fee for the work I did in emailing him my proof of payment and cancellation. If you value your money and your life, do not do business with this company. Pedro strongly acknowledged that he knows Carranza Ins, works with 'F' rated insurance agencies.

I have had State Farm since I first started driving. They are very informative, have a great online…read morewebsite to view your info. I don't like paying for a service, then finding out you are not covered for this, only so much for that... they listen to you, and customize your insurance for you and make sure you are covered for what you need if things happen. Chad is kind and very professional, and I like his new office right on Randall Road, easy to get to and a nice parking lot. They also have the device you place in your car so you can get discounts, but I don't get the added ER, almost like small mobile service as I have a phone and most people in cars have phones too if you don't have one. Not exactly sure how the safe drivers discount works, it is a newer service for me and I get confused with info packed features. But I know I like State Farm! I have been in accidents, smaller and they took care of everything and I never had to worry much - what you need when accidents happen!

I'm still getting notices of refund checks I'm supposed to receive and I never did receive the…read morecustomer gift certificate I was to have received to pay back my bank $10 stop check payment. An utterly useless organization.