Overall, decent experiences. I prefer to see Lauren at the…read morenaperville location, she's the best. Very thorough and explanatory. She takes her time and ensures you're happy with the service you receive. I have had other nurses and they just fly through the appointment to get you in and out.

I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.

My initial appointment was via a Groupon deal as I did not know what to expect…read more From the beginning with scheduling the office was friendly and quick with responses. Dr. Suwan was kind and informative about what options there were, how they differ, and which would be best for what I was looking to achieve (minimize 11's and forehead lines). The office itself is clean and well kept. So far I'm very happy with the results and already have my next appointment set. I don't have a before photo, but the last photo is me trying to make a face so the lines appear and as you can see my 11s and forehead lines are barely there and this is after only 1 appointment!!

I went to Dr. Suwan in February 2024 for lip fillers and had a very disappointing experience. I…read morewent in for fillers only, but she repeatedly pushed Botox on me. The injections were rough, I had significant swelling and bruising around my lips, and I was given no aftercare instructions. My lips went back to their original size within a month. When I called, I was told I needed a second syringe and that this had supposedly been discussed during my visit. I went back, and instead of addressing why the filler didn't last, she tried to sell me a third syringe, commenting that my smile was "very wide." Once again, the results faded within a month. In February 2026, I went to a different injector (BRN, RN). She was thorough, gentle, and professional. She couldn't even feel any prior filler in my lips. I received one syringe, had no bruising, minimal swelling, and loved the results. The difference in skill and professionalism was night and day. Based on my experience, I would not recommend this provider.

Wow where to start with Blue seas, I wish there were more stars to give.. Summer & Erin a duo like…read moreno other!! They both are smiley, sweet, honest, hard working and determined to help who ever crosses there door.. They love what they do and it really shows!! From the moment I have came in the door I had goals and insecurities about my skin they're helping me feel more confident and they're teaching me to love up those little flaws, there is nothing they can't make pretty! Truly something really special here at this med spa the energy. quality of service and their care is exceptional On a very high note they came recommended to me! && I do/would recommend this place to anybody~ there's no one else I would go to again for my skin!! it has been my biggest insecurity and Blue seas is helping both myself and face heal.. THANK YOU, just thank YOU

So so so happy with my Botox results. It was nice that I received $60 off for signing up through…read morethe app. The person who referred me and I also both got $50 on our accounts.

Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

I went there today after trying another med spa in my area. I was so happy to be able to receive…read moreJuvaderm treatment the same day on my nasolabial folds and Radiesse in cheeks (one syringe of each ) The other place, Blue Seas refused to do them only in nasolabial and wanted to re- contour my whole face to the tune of almost $3000. (Mind you I am only 44 and practice good skincare). I can tell you I left feeling so much better and confident with immediate results. My wrinkles instantly disappeared!!! The consultation was great and I never felt like they were selling me something I didn't need. The injector was so sweet and skilled as well. I had an event the same night, and I had no bruising, and I had two people alone tell me that they couldn't believe I was my age. Trust me, that does not usually happen. I will continue to go there to keep up my fillers. I just wish I would've went sooner. Thank you Radiance Med Spa! UPDATE DAY AFTER: no bruising at all. Looks even better today!! I'm so happy!

I can't say enough good things about this place. From the initial consultation through booking,…read morereceiving your service and even follow up after your service the experience is excellent. I've had multiple services done: Botox. fillers. Chemical Peel, microneedling, Ultherapy and Neo msculpt. All 100% satisfied!!! Jumana and Nicole are the best! And the front desk staff warm and welcoming. You are in the best hands!

OMGG, I can't believe I forgot to give a review. All I have to say Is that Monika is the BEST. I…read morestarted my sessions with her a couple of months ago, for my underarm area. After my first visit, I have not had to shave. Today was my third visit, and I happy to say, I still not had to shave. I have had laser on other parts of my body, but never experience great results as this. Im excited to start my legs next. She's, very friendly, and gentle. I recommend Empire Med Spa to everyone. Thank you Monika!!!!

've been going to Monika for about six months now and my skin feels so great. It feels smoother,…read morebrighter, and the high frequency has really helped with the inflammation I get from rosacea. She's also given me some great product tips that actually work and never pushes anything just to make a sale. I've honestly been having so much fun trying the different therapies with her and I'm so happy to have added this to my self care routine.

My experience with Ali was amazing! She had to call and tell me she's moved locations which was a…read morebit further away but most definitely worth it. She is full of great energy, detailed and made me feel very comfortable. Ali explained everything she used, made clear all she was doing during the process and we also had great funny conversations. She explained to me her setup wasn't accurate to how it'll be in the future but nevertheless her space was clean, welcoming and still cute. I was a bit shy having been waxed only once before and my experience was soso. After booking with Ali I have nothing to fret. Her prices are also amazing. Hit her up!

I have been coming to Ali for Brazilian wax since I moved to Chicago in 2013 and I have never been…read moreto another esthetician. The atmosphere is relaxing and calming. I absolutely love coming in for my monthly appointment. It's the best wax experience that I have ever had. She is excellent at what she does. She uses the best wax in the world. She has a wonderful personality. Ali is very passionate her work and detailed oriented. I highly recommend her. You won't be disappointed.

This was my first laser hair session, and I was really nervous. All of my nerves immediately went…read moreaway when Kayla bought me back to the room and started cracking jokes which made me feel so comfortable. She was very thorough in explaining everything, and made the whole process super easy! I cannot thank her enough!

They are very nice, but I paid an astronomical amount of money for these services and have had them…read morecancel on me 4 or 5 times in the last 6 months. That's SIX months without a treatment that I have paid A LOT of money for. I am disappointed and feel like I was bamboozled!