Great Doctor who listens and takes his time to access your problem. There was absolutely no rush…read more He prescribed medication, set up a follow and my problem was resolved. He is patient and listens to what you have to say concerning your skin issues I would highly recommend Doctor Raab

Negative 39582 stars. Incredibly dismissive, rude, condescending. I'm actually unsure how he has a…read morejob and is able to speak to people the way he does. I'm an ICU nurse know sometimes good doctors don't have good bedside manner, but he lied about medication dosing until corrected him and then he tried to back track.

I didn't even have a chance to experience the spa because my facial was canceled by Smooth…read moreSolutions. I scheduled about a month ago for today at the Oswego location. Everything was confirmed. Two days ago I get a text (not a phone call, but a text message) telling me that the person I booked with had a scheduling conflict and asks me to come to the Naperville location on a different day. I explain that I already have other appointments scheduled those days (for a wedding that I'm in this weekend, the reason I scheduled the facial to begin with). I ask if there is anyone else available at the Oswego location on Monday (the day my appointment is scheduled). No response. On the day of my appointment, another text message shows up saying that no one else is available. Apparently they also only do facials in Naperville. I find all of this out on the DAY OF MY APPOINTMENT. How disappointing and unprofessional. A phone call when I booked the appointment a month ago would have the appropriate way to handle it, at the very least, a few days ago when I asked if someone else was available, but certainly not on the day of my appointment. That is unacceptable. There's no way I can get another appointment some place else today. Not to mention, I was the one who had to pick up the phone to call THEM to confirm that my appointment had, in fact, been cancelled. When I asked why I wasn't notified a month ago when I booked my appointment, all I got was a "yea, sorry". They said I could come to Naperville and made it seem like they were doing me some huge favor by allowing me to keep the same appointment time, as if I were inconveniencing them. I told the girl on the phone to just cancel the appointment, I didn't want to give them my business. No sincere apologies were made, almost as if they do this often. Do not book with this med spa. Very unprofessional.

Negative stars should be had! Scam. Paid $1,000 for micro needling and zero results, no follow up…read morecall , didn't have to fill out any paperwork. Had me with numbing cream on my face for over an hour/1/2 before hand. Left me in the room when I was done under some big machine over my face for about 10 minutes. Rude when taking my $1,000 because I didn't want to buy her $60.00 sunscreen. Highly NOT recommended!

Overall, decent experiences. I prefer to see Lauren at the…read morenaperville location, she's the best. Very thorough and explanatory. She takes her time and ensures you're happy with the service you receive. I have had other nurses and they just fly through the appointment to get you in and out.

I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.

I cannot say enough amazing things about Kim at Dermatique…read more From the moment you walk in, she makes you feel like family. Every appointment feels like catching up with a friend while also getting the absolute BEST care. She truly takes her time, listens, and pays attention to every little detail -- which is so important when it comes to Botox, fillers, skin treatments, and lasers. Kim is incredibly knowledgeable, precise, and genuinely cares about her clients. You can tell she takes pride in her work and wants you to look and feel your best -- not overdone, just enhanced in the most natural, beautiful way. Not only do I always leave loving my results, but I also leave having had the best time. If you're looking for someone you can trust 100%, Kim is it. Highly, highly recommend Dermatique

I started laser hair removal at dermatique! The photo in…read morethe left is one week of hair growth prior to any sessions of laser hair removal The photo on the right is one session of laser hair removal with a weeks worth of growth as well! Within one session I have already seen a huge change in my hair growth! Everyone at dermatique makes you feel so welcome and comfortable! I couldn't have asked for a better experience! I just got my second session done today! Highly recommend laser removal with dermatique

Hilary is the best! She has gotten my skin back in shape. She is great and hearing me about my skin…read moreissues and is loaded with knowledge on services and products. Can't recommend her enough. Also I have acne prone skin so I have to be careful with what I use and she has been able to get together a skin regimen with products and services to help treat it.

I have been going to Angie for a few years now. She is just amazing and very knowledgeable in all…read moreareas of skin care, injectables and treatments. Everyone I have referred to Truly Skin has been very happy with their results. I've tried may different places for skin treatments and Angie and the Truly Skin team are by far the best around!

Fiona is insanely talented and careful. I particularly enjoy how she uses the vein finder before…read moreshe toxes which helps with bruising. Very happy with the service!

This was my first time seeing Fiona, and I can honestly say it was the best experience I've had in…read moreall my years of going to plastic surgeons and med spas. I came in with several concerns about my face, and she took the time to really listen and explain what would give me the best results without overwhelming me. In the end, she recommended a filler to address my most pressing issue, and I'm so happy with the outcome. What really impressed me was how comfortable she made me feel. I've seen many injectors before, but with Fiona I felt completely at ease, like I was in the hands of someone who genuinely cares. She's pleasant, articulate, and has the eye and precision of an artist. Even more importantly, she wasn't pushy at all--she never suggested things out of my price range or tried to sell me on extras I didn't need. That kind of honesty is rare and refreshing. I left my appointment not only feeling better about my appearance, but also so grateful to have finally found someone I can trust. Fiona is definitely a keeper, and I'm already excited for my next visit!

Sadly I bought a package for the picosure laser. Huge cost and little to no results. Nicole is…read moregreat, but not experienced in the right levels for fine lines and wrinkle improvement. Picosure is possibly good for tattoo removal, but definitely not any improvement on skin imperfections. Please research fibroblast or micro needling if you don't want to lose money on a procedure that has no effect.

I have been seeing Nikki (? I'm bad with names) for the removal of a finger tattoo. She is great!…read moreVery professional, friendly, and informative. She is very honest and told me up front finger tattoos can be VERY stubborn. With her precise work and the Picosure laser I've had very good results. I believe I have had 6 or 7 sessions and the tattoo is almost completely gone. I've seen considerable progress after each session. I haven't been here in a little while due to my budget, but as soon as I am able I will be returning to finish the removal. The office is very clean and they are always sanitary pre and post treatment. Highly recommend for tattoo removal!

This is the place to go to if you want to be treated poorly. The staff lacks empathy, listening…read moreskills, and proper etiquette. When I walked in one of the receptionists appeared short tempted towards an elderly woman that had misplaced products she had just purchased. Little did I know I would be the next victim of their poor customer service, dishonesty, unprofessionalism and short temper. Walked in on Thursday 2/24/22 around 2:50pm, they advertise that they accept same day walk in's at ALL locations. One of the front desk receptionists said their location does not take walk in's. Not sure why they would advertise that when you call if it's not true. I was able to speak to a nurse with dark brown hair, she told me that the doctor could see me but not until 4. I told her I didn't mind waiting but instead of listening to me, she basically decided for me by saying, "no you wouldn't want to wait that long" and insisted, even after I repeated myself a second time that I wouldn't mind waiting if that's the only way I could get a simple prescription change. Next the receptionist ladies were rude, they didn't listen to my situation, instead of taking a moment to listen to understand what my situation was they would interrupt me and talk over me while I was speaking. An African American front desk receptionist handled the situation poorly she took the situation to level that was unnecessary, instead of having empathy she lost her temper and called the cops because I refused to leave when all I wanted was to take a minute after the Dr. was done with the current patient, to ask if she could change a prescription she had given me. The front desk also refused to give me test results from a biopsy that I had at this same location for my first appointment. The entire staff seems very dishonest and unprofessional they say one thing one moment and change it to something else the next and I could be talking to one receptionist and the other one will rudely interrupt. Pinnacle Dermatology give me a call.

It was my first appointment and I went to reception to check in. First she could not find me, then…read moreshe said "didn't somebody call you - Dawn is sick today?" If I was a no call no show I would be required to pay for the appointment. They did not have enough respect for me to let me know not to come in. Best part the next appointment is not for another month.

As an Aesthetician myself, we too need the best care for our skin. Go see Christina - she is…read moreamazing. Very thorough, professional and does an INCREDIBLE job for your skin. Highly recommend

I called this morning because I needed help refill my special needs son medication. I don't think…read moreit is appropriate to hang up on my face because I simply was asking questions about my son's medication's. I I called back the clinic to talk to a nurse about my son's medication since Julie wasn't helping me and was rude, but I received the same treatment again. I do not know who is in charge of this clinic, but I hope you could reach out because I want to file an official complaint.

Perfect service as always from the staff here. They are friendly and helpful. They do an excellent…read morejob with waxing. I usually get my brows, chin, and lip but I've had the bikini line done too. I feel like a new woman when I walk out.

Had my first Brazilian today and will definitely be back! Jovana was amazing. She talked me through…read moreeverything and made it a very comfortable experience.