Avoid! No! Awful So many things went wrong…read more They cancelled our original booking while we were flying over, I had to sleep on a sofa for the most part, shower was not working at the first place- neither was the stove When I reached out to Parisian home today (Friday) they said they can respond by Monday...... Original booking was on the first floor for my handicap mother..... Both substitutions we had a deal with an elevator that her Walker couldn't barely fit in....

I stayed in a rental in spring of 2023, it was meh. Fast forward to August 2025: they randomly…read morebilled me over $300 on a blank invoice. I emailed 3 times to complain and have the charge reversed, no response. I ended up having to cancel my credit card and get a new one. Then, before my new credit card even arrived, they tried to charge me another $50!!!! NEVER DO BUSINESS WITH THESE FRAUDSTERS.

At first glance the website seemed very promising. The photos looked good, the prices too. But,…read moreonce I searched for actual dates I couldn't get a single quote from the automated system that matched the rate posted (from 180 euros or 120 euros, etc per night). The rates were double or triple the ones in the listing so instead of 120 euros the total quote would be for 300, 400 or 500+ euros per night. An automated window popped up. Even after I explained what I wanted at that moment the person "Gabriella" kept insisting that I give her an email address and was never able to show a single example of an apartment with any date that matched the price quoted in the listing. It seemed like a bait and switch to me.

Unfortunately after many great rentals over the years it appear they have been acquired and no…read morelonger provide rentals. Wish that wasn't the case since they were a serious upgrade compared to Airbnb and Vrbo.

We just rented an apartment from Al La Carte Paris in the Marais: Marais Exclusive - Place des…read moreVosges from December 13 - December 28, 2015. It was horrific!!! The bed\ was advertised as a King but was really a Queen and was so hard and crowned in the middle that it was impossible for the two of us to use. So my husband had to sleep on the "sleeper" sofa. There was no bedding for it and the metal frame was broken in half leaving a very sharp, dangerous metal rod sticking out of the side. Someone had tried to pound it back but it still cut my husband on the leg. In addition the mattress on the sofa was about 2-3" thick offering NO support. The wooden slats were miserable to sleep on. We complained to A La Carte about this but were told they didn't own the apartment and weren't responsible!!! BUYER BEWARE!!!!! In addition, the apartment was so poorly maintained that the light switch to the bath fell out onto the floor forcing us to use a dark bathroom!! Finally, we moved to a hotel a day early to try to get a night's sleep. When we moved pout early we sent an email to Katy we received NO RESPONSE!! DO NOT USE THESE PEOPLE!!!

What's the best way to see paris for $2? On a bike!…read more One of my Paris highlights were this bikes! Though they may look clunky and hideous, they are great way to get you anywhere. After a couple days of walking everywhere my legs were dying. As much as I wanted to see everything paris had to offer my legs were telling me NO! Good thing we decided to try these bikes out because they saved our legs and took us to places faster than our two feet ever would. The website makes renting these bikes simple enough. You register online and pay with card and create a PIN. An email is sent to you with user numbers, that you'll need to enter in the kiosk to get a bike and don't forget your pin. As long as you return the bike to a station within 30 minutes you're guaranteed a $2 paris excursion all on two wheels. Most of the station are available on most popular areas and around the corners in big intersections. You can always rent the bike from the kiosk if you don't have time to register online. When you return your bike make sure to see a green light appear on your stand. If not, you can go to the main kiosk and troubleshoot from there. My light went orange in one instance because I shoved it in the wrong angle and the kiosk released it, so I could retry sliding it in. It was fun biking around like a local because even the locals use them. It was super scary biking on crowded roads with cars, but compared to America, french drivers are totally aware of their surroundings. The insurance you have with these bikes are they are heavy and big enough to keep you stable and withstand a lot of beatings. The fenders on the bike also come in handy for those spontaneous mother nature drizzles.

Beware of this company! I am very familiar with bike shares and scooter shares of many varieties…read morefrom many brands across many cities around the world. This brand is the scariest! 1. They have bikes in unsafe riding condition all over the city! Do they inspect or repair ever? 2. Several of their bikes have dubious connections with the server - so you may not be able to start a ride. AND you might think you're parking a bike and ending a ride, but in fact it is just locked to the rack but still running. 3. If (or should I say when) the ride malfunctions there is NO METHOD of getting in touch with customer service for help. So not only will you get overcharged and have to fight to remove the charge after the fact, but you will also be locked out of using any other bikes. That means that, if you purchased a subscription service for an entire day, but a bike won't log out of your app after you lock it up, you will not be able to use your subscription again with a new bike that day (since the old bike is still running). 4. There is no way to reply to a conversation or see your conversation history with customer service - so, no matter how many times you talk to them (or try to report problematic bikes), there is never a record to reference to indicate the problem you are having, if it is an ongoing one (or you are trying to point out that you did try to contact them over a broken bike). 5. You can't view your GPS history of the rides, so you can't argue where you did or did not ride when the service inevitably charges you for a 29-day ride that you did not take. I attempted 8 rides with this company over 4 days and only got 5 to work - and of those 5, it took trying several bikes before one was functional. This is almost a 100% error track record. This company will deliver you a questionable product and then charge your credit card for errors that its own server makes. I recommend you use literally any other rideshare program for your own peace of mind.

Impossible to get an agent , impossible to cancel membership! the WORST COMPANY!…read moreBoth phone numbers of Customer service are not reachable--NOT working numbers "the number can not be completed as dialed"!! OUTRAGES!!

Edreams is not only unreliable; E-DREAMS IS NOT ETHICAL…read more My daughter bought tickets that were charged; however, she never received confirmation from Ryanair because they never purchased the tickets from the airline. We repurchased the tickets directly through Ryanair (at a much higher fare) and will file a dispute against the charges for goods that were never received.

AVOID THEM (...IN MY OPINION AS A FREQUENT RENTER)!!!!…read more FURTHER UPDATE ABOUT BAD EPISODES DURING RENTAL: I am adding the following very negative facts that occurred during my rental through Book-a-Flat, all of which I have evidence for in emails/WhatsApp messages with Book-a-Flat representatives. 1. I did not have a working clothes washer for more than a month, while I was waiting for Book-a-Flat to arrange its repair. They were so slow and didn't seem to care. So I had to pay to take my clothes to an outside laundry shop. This cots me substantially in time and money. 2. I could not close the bathroom door for more than a month, while I was waiting for Book-a-Flat to arrange its repair. Again so slow. 3. I did not have Internet for the first month, because Book-a-Flat did not know how to contact the person in charge of Internet connectivity for the flat. Unbelievable waste of time and money.

DON'T WORK WITH THIS AGENCY if you want to be treated with honesty. They are thieves! Don't believe…read morethe number of stars on their site or on Facebook, most of these reviews are written internally to boost the company's review rate. We learned that too late, and at our expense, as we unfortunately didn't read the numerous negative reviews that share the unfortunate experiences of past clients before we rented an apartment with them. We have dealt with numerous rental agencies and independent landlords in Paris in the past and never, ever, have we been treated with such dishonesty. If you want the short story, skip to the last sentences of this review. Here are the details of our experience with this agency: We rented a furnished apartment through Book-A-Flat in the 6th arrondissement in the fall of 2019. To start with, their état des lieux (EDL- which is the official document where everything in the apartment is noted down before you moved in) was done very lightly, omitting major existing damages and we had to spend hours to document stains, damaged and broken items and send this documentation to the agency to be included in the EDL to make sure we wouldn't be held responsible of existing damages when we left the apartment. In retrospect, had we not done this, the agency would have likely kept our entire deposit, which was worth 2 months of rent. Throughout our rental agreement, we honored our part of the rental contract, always paying by the 1st of the month and keeping the apartment well maintained and professionally cleaned once a week. The apartment bathroom was not up to code, as it lacked ventilation, which is requested by the law. We mentioned the accumulation of mold to the agency and never requested major work or asked for a reduced rent until the problem was solved. We had to give notice during the pandemic. We gave the agency the necessary month notice. Although we asked to be present during the EDLS (etat des lieux de sortie, when the agency representative checks every item in the apartment) and made ourselves available, the agency used the confinement period (which lasted until May 11, 2020) as an excuse to do the EDLS without us. This was not legal: we learned later from a legal office that we are currently working with that EDL with both parties were authorized during the confinement as long as safety measures were respected. With us not present, the agency was able to claim that the apartment was dirty, to justify retaining a ridiculous amount of money for cleaning charges on our deposit. They also charged us for a paint job for a stain they claimed was on a heater - all heaters in the apartment had stains- and charged us over 300 euros for a "parure de lit" for the replacement of a bedsheet cover that was stained when we arrived. They made us pay for the replacement of pillow cases which state was noted identical when we arrived and when we left, justifying that the landlords wanted a "matching ensemble." This is not legal folks! We had taken over 100 photos showing the apartment cleaner than when we moved in. The gardienne, herself a professional cleaning person, who kept the building tidy, remarked how clean the apartment was when she came in to get our keys when we left the apartment. If we had been present during the EDLS, there is no way they could have claimed in front of us that the apartment was dirty. In our back and forth with the agency, they would change how they characterize dirty - as the photos they had taken didn't show anything dirty: they would come back to us saying that there was "dust." Attached are just a random example of how we left the apartment: photos of the fridge left clean on the day we left, but which they claimed was "dirty" (word they changed for "dusty" in their following correspondance with us) and an example of how we left the apartment cleaner than we found it. Quite disturbingly, the agency lied on the actual date the EDLS was performed, therefore lying on an official document. To justify stopping us from attending the EDLS, they said they had done it on May 6 during the confinement when we learned from several witnesses on May 11 that they still hadn't picked up the keys to do the EDLS. In reality, it was done on May 12 and we could have been present. Lying on an official document to take advantage of people in a time of global crisis is quite cynical and disturbing. This is Book-A-Flat for you! Long story short, they make money by taking advantage of people. As most of their clients are foreigners, they don't think clients will go ahead and pursue legal action. They are many respectable and reliable rental agencies in Paris. Go work with one of them! Book-A-Flat is not one of them!