Athena Care's billing practices are frustrating. When they decide to transfer you to a new…read moreprovider, you're required to pay for another "establish care" appointment, even though the change wasn't your choice. Their patient portal is clunky, and it's often difficult to get ahold of someone when you need help. The administrative side of the practice needs significant improvement.

I am constantly scheduled appointments last minute, and then cannot cancel without being billed as…read moreit's not within their cancellation policy. Throughout my time with using this company, I noticed they are more focused on giving you tools to deal with problems, rather than tools to fix the problems. Makes sense in this industry as they don't get paid when you are better, so they never want to actually fix you, just give you ways to cope. I went to another counselor and now I am much better after just two sessions. Highly recommend a different company focussed on resolving your issue than masking it. Still have not received refunds.

Long story short: my husband was diagnosed ADHD back in 2008 in Illinois, we have 2 children who…read morehave gone down similar paths. I've walked this journey for awhile. I've been diagnosed with depression and needed a psychiatrist's prescription before moving forward. After having met with many different professional doctors for decades I found this office, "psychistist" is not an accurate descriptive for what this practice offers. I was handed my file and told to walk back to his office, I walked in, he stood up and ushered me out yelling at the receptionist that I shouldn't have come back there. I sit and wait an additional 20 min. I am sent back again, he hands me a laminated "menu", for lack of a better descriptive, and asks what do I feel I suffer from...? I say probably 9 out of 10. He says I could tell you were ADD when you walked into my office. Ok. Again: professional. I left with a prescription, it took a few months but I was able to get this transferred via insurance through my PCP. I also see a therapist for PTSD, who has changed my script. My advice; this person is a pill pusher, there's no real diagnosis. He shows you his book, he gives you a laminated list of symptoms, that is it. He does not check your vitals, he takes no history, it is bizarre. As to the staff, the receptionist is a wonderfully sweet woman, the nurse is condescending and does not understand she will sometimes speak with someone who is educated in these matters. After being chastised on the telephone I explained she needed to check herself, I did not need to be chastised like a child, enough was enough, I would not be seeing them any longer. Run, do not walk, to the nearest exit.

I will copy and past from the rooftops! People need to know about this doctor! I have taken so…read moremany lab tests, went to so many doctors, tried so many antidepressants, hypnosis, iv vitamin C only to have found in minutes with this man that I have ADD. I have spent hundreds of dollars and just recently $500.00 at a holistic doctor. Symptoms are very similar to depression and anxiety but other doctors don't care to question the patient further so I did not know. Its true that they make money throwing any old medication at you and that's a band aid remedy. It never lasted that's why I tried pill after pill. I had not been to work in 9 days and I was at the point of checking myself into a hospital for depression. In just one day I had life back! This man combines, diet, supplements, God, attitude and meds (if you truly need them?) He is truly heaven sent! Buy his book while you are there. It has great information to help you understand whats going on with you after you are diagnosed and be sure to read about fruit juice vs. nerve pills. This guy is so smart! Please allow a couple hours for your initial appointment. Be patient cause this is the only doctor that helped me. I believe I have been struggling since 3rd grade. You will not be disappointed. This is a REAL doctor who really cares, I am amazed!

The staff I interacted with are extremely WOKE! They…read moreprobably think that is a compliment but it's actually a warning. You will NOT get any Christian based counseling here.

Beware. Our loved one was a resident at a memory care facility and was transferred to this hospital…read morefor " medicine management". She had become combative and they thought she might need her meds adjusted. When we first took her to st. Thomas she could walk and talk ( although didn't make much sense). She could feed herself and was continent. When we picked her up 3 weeks later she was completely and totally unresponsive. She had become incontinent and had list 15pounds during those 3 weeks. She was transferred back to the memory care unit with hospice. She received so much medication at the hospital she couldn't wake up at all! After returning to the memory care ( where she did not receive any medication) within about 4 days she began to respond. She did reach a point where she could take a few steps with assistance and pivot to a wheelchair. She had to be fed and never regained bladder or bowel control. She never got back to baseline. During the first 2 weeks we weren't allowed to visit. On the third week we could visit 1 hr a day but we were given in writing that we were not to ask the nurses about her condition. This hour was for visiting only. We could almost NEVER get to talk with any staff on the phone. I finally started calling at 4 in the morning to talk to a nurse. And nobody would call us back. It was awful. Come to find out she had a UTI which was probably why she was combative in the first place! If you can possibly avoid it don't send your love one there!

I absolutely love the counselor/therapist that I see, Beverly! She takes the time to listen to me,…read moreshe questions me thoroughly and then provides great feedback and is just a joy to see. As ex military with PTSD and depression, I sometimes never want to do anything and Beverly is always there for me. Beverly is why I continue my treatment. She's like a big sister and is always looking out for my best interests. I highly recommend Centerstone because of staff members like Beverly.

I have been receiving treatment for my depression for several weeks. This review is about my…read moretreatment coordinator, Samone. I'm not sure what I've attained as far as TMS treatment but I do know Samone has really brought out things that were buried deep. I've had a few physical issues come about and she has been so kind and worked with me. I am a senior citizen but she realizes I still need life. Several drs treated me as a lost cause with nothing ahead of me.

Awesome!!! Place--thru are very nice and professional. Helping me put my work out there.. thanksread more

Want to start by saying that this place found a way for me to get the care and medication I needed…read moreat an affordable cost and for that I am truly greatful however, every single time that I see a provider at the mental health co-op they forget to call in at least 1 of my prescriptions and this so frustrating because I only have 1 day a week off and in this day I have to visit the clinic and run to the pharmacy to pick up my medicine. This has happened for the last 3 months..with every visit they forget 1 script and they need to get their shit together because I do not have time to spend running back and forth making phone calls, leaving voicemails because the nurse never answers. And on top of that I went on a wait list for therapy over a year ago and still haven't received the therapy I need nor have I heard a single thing about it. This is so frustrating please get it together..