Great place to get coffee, socialize, surf the internet and buy and fix your bike.Also great…read moremuffins, etc.

I bought a bike there a few months ago so I was allowed the first basic tune-up for free within one…read moreyear of purchase. Tune-up done last month, was able to ride the bike when the temps were up last week. Shifting was all over the place; chain skipping in low gears. I didn't have that problem before I took the bike in. Since the tune-up was free, the bike must have been given to a novice 'mechanic' who didn't know what he was doing.

Why buy local? Over a year ago I purchased new pedals at Bike World. I took them home to install…read more I made a dumb mistake and messed up the threads. Mad at myself I put off getting this fixed. I punishing myself by riding an old bike and admiring my good bike hanging on the wall as a trophy of my mistake. Today I did the walk of shame to the store and confessed my mistake. I expected to leave my bike for a few weeks and to pay for new parts. What I got at the service counter was a knowing smile, a hey let's see what we can do, and a glimmer of hope. 10 minutes later with the proper tools and expertise I walked out the door with the problem solved. If your riding in Des Moines this weekend look for me. I'll be the happiest guy on the trail.

The general manager, Mike saved my RAGBRAI. My bicycle was significantly damaged in transport to…read morethe ride. It is a recumbent, and the damaged components were unique to that model bicycle. Mike was able to devise an effective repair that allowed me to fully complete the ride.

Bait Switch Ripoff…read more Doesn't honor advertised prices in their web store. Cancelled my order even though they claimed they had inventory in stock. Asked for explanation, got no response. Shady! Avoid...

When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

woman sold me Fromm dogfood that I've now read to be bad for dogs with high incidents of Dialated…read moreCardiomyopathy. I'll dump this expensive food rather than risk killing my dog and i'll NEVER support this small business again. FOR SHAME.

A little tricky to find. It is in the strip mall almost directly behind the McDonald's. They have a…read morevery large assortment of toys, food, carriers, litter boxes, etc. Some that are even hard to find in your typical pet store. They have a rewards program for buying pet food through them, too.